MyGCI vs LeaveWeb Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyGCI
Manage your residential accounts, view usage for internet and mobile data, and handle billing and payments. Upgrade plans, add premium channels, and manage your account details seamlessly.
- View internet and mobile data usage
- Buy additional data
- View and pay bills
- Set up autopay
- Upgrade TV & internet plans
- Add premium channels
- Manage account
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eBill, Usage Viewer, and account management – now all in one place and with one login for all your residential accounts. We heard you, and have made a ton of improvements to the MyGCI experience. • View internet and mobile data usage • Buy additional data • View and pay your bill • Set up autopay or schedule a single payment in advance • Upgrade select TV & internet plans • Add premium channels to your TV plan • Manage your account And much more, all from the new-and-improved MyGCI
LeaveWeb Mobile
This app allows active duty Air and Space Force members to submit and review military leave requests securely. It supports various leave types with upload capabilities and provides access to leave history and profile information.
- Submit personal leave requests
- Review and approve leave requests
- Upload leave documents
- View leave history (2 years)
- Access profile information
- Copy existing leave requests
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LeaveWeb Mobile will provide USAF with a user-friendly way to submit and review Active Duty Air and Space Force military leave requests utilizing Okta Authentication. Okta for USAF is a purpose-built Identity platform for the DoD and its mission partners. Okta’s achievement of an Impact Level 4 (IL4) conditional Provisional Authorization (PA) provides a next-generation security architecture that centralizes and secures access to mission-relevant resources for approved users – anywhere, anytime. The LeaveWeb Mobile App provides the following features: * The leave member can submit leave for themselves, but there is no ability to submit leave on behalf of another in mobile. * Leave submittal through return on leave types A, R&R, D, F, P, and T with upload ability. Approve Leave Inboxes and Authorize Leave Inboxes will be included. Note: All attachments included will have to be viewed and downloaded from the website, including the AF988s. * Simple profile information will be included along with ALL Open Leaves and 2 years of Leave History (2 years past from current date) with the ability to Copy Request. Note: Leave can only be submitted 2 years in the past and 2 years in advance from current date in mobile. If there is a need to submit leaves outside this window, they will need to be submitted in the website. * Inactivated leave types E and H can continue through approvals on mobile but are not submittable since they have been inactivated. * T type leave and Rule 51 can continue through the approvals on mobile but cannot be created in mobile due to one-time allowance in a member’s career and up to 14 days. This checking control is only maintained in the website. * R type leave can continue through the approvals on mobile but cannot be created in mobile since there is no ability to submit leave on behalf of another. * Types B, M and Y will be trackable but no ability to work them in mobile as these types are managed by AFFSC/Base FM. * Copy Request and Edit Request will not be available for these leave types (E, H, R, B, M, Y and T/Rule51) in mobile. * Any actions taken in mobile will have (-mobile) appended on the action and able to track within the website. * There is no reporting, Leave Audits or administrative pieces in mobile.
Screenshots
Verdict
The clearest difference is rating: LeaveWeb Mobile at 2.5 against MyGCI's 1.7. LeaveWeb Mobile also leads on review sentiment (31% vs 6%). MyGCI's advantage is ratings volume (179 vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LeaveWeb Mobile holds the better App Store score, 2.5 against 1.7. That said, the two scores are not equally well evidenced: MyGCI has 179 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 6% of MyGCI's written reviews are positive against 31% of LeaveWeb Mobile's.
MyGCI ships an update every 3 months, LeaveWeb Mobile every 2 months. The most recent releases landed on September 22, 2026 and September 25, 2026 respectively.
| Parameter | MyGCI | LeaveWeb Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (179 ratings) | 2.5 (12 ratings) — better |
| Positive reviews | 6.0% of reviews | 30.6% of reviews — better |
| Number of ratings | 179 — better | 12 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 33 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | GCI Communication Corp | AFFSO |
Customer experience
MyGCI
LeaveWeb Mobile
User reviews
MyGCI
From 179 App Store ratingsWhat we love
- 🚀 Fast internet service quality
- 👍 Clean and simple UI design
- 💳 Ability to pay bills online
- 📊 View account usage information
- 🔐 Touch ID and Face ID support
Room to improve
- 🐛 Infinite loading wheel on login
- 🐛 App crashes frequently
- 🔐 Face ID authentication fails
- 📱 UI elements hidden behind navigation bars
- ⚠️ Requires login every time app opens
LeaveWeb Mobile
From 12 App Store ratingsWhat we love
- 👍 Works as intended (when set up)
- 🚀 Convenient mobile access
- 👍 Simple but useful
- 👍 Good for signing off leave
- 👍 Works flawlessly after setup
Room to improve
- 🐛 Login issues / perpetual loop
- 🐛 Verification process is difficult/impossible
- 🐛 Requires CAC/computer for setup
- 🐛 App requires update but none available
- 🐛 Inconsistent performance
Bugs and requests
MyGCI
Reported bugs
18 issues- Login screen infinite loading wheel
- Face ID authentication not working
- App crashes when switching accounts on iPad
- Blank page displayed after successful login
- Chat feature logs user out mid-conversation
Show 13 moreShow fewer
- Confirmation buttons hidden below navigation bar
- Autopay date selection shows all dates as past due
- Data bucket purchase returns blank screen
- Terms and conditions checkbox hides confirm button
- App fails to load on cellular or WiFi
- Slow login performance on 3G/4G
- Usage data not retrieving for any services
- App won't navigate past login page
- Page expiration error requiring constant re-login
- Channel lineup feature takes 5+ minutes to load
- App incompatible with older iOS versions
- Scrolling issues preventing access to buttons
- App crashes on iPhone with Face ID enabled
Requested features
12 requests- Remember login credentials between sessions
- Add Touch ID/Face ID authentication
- Fix data usage display to show real-time information
- Improve app responsiveness and load times
- Allow service downgrade/suspension through app
Show 7 moreShow fewer
- Fix UI layout for smaller screens
- Improve chat feature stability
- Add dark mode option
- Support for multiple accounts display
- Better channel lineup viewing functionality
- Increase data caps or make them adjustable
- Improve compatibility with iPad devices
LeaveWeb Mobile
Reported bugs
21 issues- Cannot sign in with username and password, forces CAC use
- Calendar is incorrect
- App requires an update, but no update is available
- Login screen freezes
- Push notification not received
Show 16 moreShow fewer
- Login button/link unresponsive
- App stopped working, requires latest version (unavailable)
- Okta verification failure
- Stuck in endless loop of verifying via Okta and email
- Constant cycle of 'Configure Okta Mobile'
- Verification process sends back to login with CAC
- Keeps kicking back to login page after verifying with work email
- Screen freezes after login
- Stuck on retrieval screen
- Login page stops responding
- Unable to get past Home Screen, login button does nothing
- Verification process is horrendous
- Cannot verify or set up app, error after error
- Cannot verify with Okta, uninstalling and retrying
- Verification codes not working
- Cannot reset password
Requested features
7 requests- Allow login with username/password
- Integrate with MobileConnect for authentication
- Add video instruction guide
- Improve user interface
- Add ability to approve/authorize leave via app
Show 2 moreShow fewer
- Make setup easier for non-technical users
- Allow verification via SSN or username/password
In-app purchases
MyGCI
No in-app purchases
LeaveWeb Mobile
No in-app purchases








