App sucks, bus sucks too
I can’t begin to tell you the amount of times this app has either logged me out without ability to log back in, lost a ticket, lost connection with the host, took more than 5 minutes to load a single function, timed out waiting for the bus, not updated the schedule in app even though an alert for that route was put out or just overall didn’t work. Being forced to use this system as the only way to cross the Hudson River publicly since this was rolled out you pass off a lot of things that with any other app or service would be unacceptable. It’s such a chore to attempt to get a bus ticket on the app that frequently i have to abandon the app for an alternative because it actually takes a solid minute or more for the app to process you’ve clicked on something. It’s common practice to get on the bus while it’s loading and show the driver after it loads like 5 minutes later.
All of that annoyance just to like, board some bus that’s borderline breaking down (have been in one that broke down on the highway before) while you wonder whether or not the driver will stay on course for all the stops or do you have to get off at a much earlier stop and walk.
It’s a horrible app and horrible bus system experience but unfortunately there’s no alternative!
All of that annoyance just to like, board some bus that’s borderline breaking down (have been in one that broke down on the highway before) while you wonder whether or not the driver will stay on course for all the stops or do you have to get off at a much earlier stop and walk.
It’s a horrible app and horrible bus system experience but unfortunately there’s no alternative!
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Horrid
Worst transit app. Constantly logs you off and gives sign-in errors. Takes forever to load the ticket while in-app. Makes it a terrible experience trying to pay for a fare.
Terrible
Generally inaccurate information. Clumsy interface. Wish there was a better option!
Horrid
Worst transit app. Constantly logs you off and gives sign-in errors. Takes forever to load the ticket while in-app. Makes it a terrible experience trying to be pay for a fare.
Slow
FIX THE APP!!!!!
This app needs some overtime work
The App only works haft the time, and randomly signs you out when you are about to get on the bus. The loading time in rush hours its like being back in 1999 and getting on the internet. Been using cash this whole weekend, because the app hasn’t been working at all. What about the ticket machines you would ask, they are as reliable as the app.
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Help
Buses are great but this app is not letting me log in due to “wrong format” and I can’t access my student pass!!
Slow
Fix the loading speed on this app! I gotta get home!
Irritante
Se la pasa cerrando sesión todo el tiempo, no activa las ticket cuando en realidad se necesita, el horario no coincide con el que aparece en las paradas de buses. Ni hablar de que los horarios jamás se siguen a como aparecen en la app. Sencillamente no cumple ni lo más basico para lo que se creó
Garbage app
The literal worst transit app in the NY region.
Works 50% of the time
It only works 50%of the time mostly I the morning only. The error that I always when I do anything is
JSON could not serialized because of an error:
The data could not be read because it isn’t in the correct format
And once you get that it will NEVER work.
JSON could not serialized because of an error:
The data could not be read because it isn’t in the correct format
And once you get that it will NEVER work.
App is having issues with payment
Tried to purchase ticket using the app said payment failed. There was an update which I accepted and it seems to have broken something. Please fix it
Works for me
Very simple easy to use.
Randomly breaks, strange layout probs, logs you out, and more
Not a fan. Currently can’t login (and bought a 10-trip that I now can’t access) because of random error code that has nothing to do with anything on my end. When you forget your password, the screen that comes up has a submit button that you can’t access while typing (and no option to close the keyboard). Currently not showing train times either. Would have been better off just looking up the schedule and buying ticket at the bus stop each time.
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Crappy app, worse bus company
So besides the error of me not being able in right now with my password and having to use the last of my change to go home, the real time tracking, bus times locations don’t for nothing, it ask for your location then sends you to “palisades lot J” it seems like they let 3rd graders use there sony “my first app” program for this app? Avoid this bus and app as much as possible
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Not A Metro-North App! Use TrainTime App Instead!
Tried getting a Metro-North train ticket through this app, but the ticket person on the train did not recognize my ticket or this app. I think maybe I got a bus ticket on accident, but it was impossible to tell in the app. If you want a Metro-North or LIRR ticket, use the TrainTime app instead!
Buses 4, app 1 star
Bus service: pretty good, though sometimes if the train is a few mins late the bus has left Tarrytown sta already. Sometimes the bus driving en route to train is very slow and oblivious to the train schedule.
Ticketing: terrible. The app will not let me sign in or even retrieve a password. It keeps saying I am using the wrong format-but my phone and the app are both updated. The machines to buy tix are very cumbersome and slow…way too many screens just to buy a single ticket. You cannot buy them ahead of time because they expire after 2 hours.
Then if you get to the sta on the train you better have exact change for the bus because its departure is imminent.
Ticketing: terrible. The app will not let me sign in or even retrieve a password. It keeps saying I am using the wrong format-but my phone and the app are both updated. The machines to buy tix are very cumbersome and slow…way too many screens just to buy a single ticket. You cannot buy them ahead of time because they expire after 2 hours.
Then if you get to the sta on the train you better have exact change for the bus because its departure is imminent.
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Great app but it keeps on logging me out
The app is great,but why it logs you out randomly making you not be able to buy a ticket or use one and when you try to login it just says error.
Hudson link is the best
Clean buses easy to buy tickets respectful driver comes on time
Huge improvement on Hudson link app
So helpful to know when the buses are coming
And when they will be late or canceled. Getting tickets is a breeze. Literally makes life easier. 👍🏻
And when they will be late or canceled. Getting tickets is a breeze. Literally makes life easier. 👍🏻
