myHC360+ User Reviews

Top reviews

Old app was better

I’ve been using Healthcheck360 with my employer since 2019. The old app was much easier to navigate than this one. I figured with the new app we would get more features, with easier input of foods & exercise but that doesn’t seem to be the case. I’m spending more time in the app but that is due solely trying to find where everything is that used to be one or two clicks away. The website is same as this app, it’s just not very user friendly.
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Response from developer

We're sorry to hear you are having trouble navigating our new app. We are actively improving user experience as well as the food & exercise tracking. If you have any specific feedback please submit to our support@healthcheck360.com and we can address it!

This app needs a workout

my work uses this to help us track our health along with giving out points to earn PTO. I downloaded this and finally got logged in and got my Apple Series 9 watch connected. After a few weeks I logged into the app and found that has not synced or anything with my watch. I’ve have to go in and manual enter my workouts so I get my credit from work, otherwise I wouldn’t even bother using this app.
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Response from developer

We're sorry to hear you are having trouble with the Apple Health connection. We have a background sync that runs when you log in and gathers data from the last 30 days. That may take up to 24 hours to show up in the app, but is usually within an hour or so. If you are still having trouble, please reach out to support@healthcheck360.com. Thank you!

Doesn’t track progress

The older version was better. This version does not track workouts accurately and will not stay connected to apple health.

Response from developer

We're sorry to hear you are having trouble with the Apple Health connection. We have a background sync that runs when you log in and gathers data from the last 30 days. That may take up to 24 hours to show up in the app, but is usually within an hour or so. If you are still having trouble, please reach out to support@healthcheck360.com. Thank you!

I love this app!

This app helped me track my steps over time and rewarded me for for getting 8,000 or more each day.

The support team was also great the one time I needed their help getting logged in.

Response from developer

Thank you so much for your feedback! :)

Easy to Use

I love the cost comparison feature and that I can chat with a person to help with my benefits.

Response from developer

Glad you like the cost comparison feature, thank you so much for your feedback! :)

Pretty easy

Whoever designed this program needs a gift card to a local burger joint every other Friday. Five stars.

Response from developer

Thank you so much for your feedback!

Easy to use!

The app helps me keep track of my workouts and steps. I really enjoy the challenges and that I am able to make mini challenges with specific peers! I also love the opportunity to use my workout/health goals as a way to save money at the same time! Great concept!

Response from developer

Thank you so much for your feedback, we're glad you enjoy our app! :)

What gives?

It’s started out working fine…now, it’s not syncing with my steps. I give up!

Only way to report a bug is a bad review?

I’ve found the app kinda clunky and hard to navigate. I use it for a “healthy living”-type program at work. As an example of clunky-ness: It seems there is no way to submit a repeat activity even when I hadn’t reached the repeat threshold. Further example: When I tried to send feedback/bug report about this, I discovered that there was no way to leave feedback in the app.
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Response from developer

We’re sorry to hear you’re finding the app difficult to use. It sounds like there may be some confusion around how repeat activities work in your program. Please reach out to your company admin for clarification, or contact support@healthcheck360.com and we’ll assist you directly.

iOS 26

Since the update it stopped tracking my Apple Watch, I disconnected/reconnected and still isn’t tracking.

App does not work

Unable to login on phone app, they have been unable to assist. Unable to connect Apple Watch as well.

Horrible App

I was hoping the app would get better with use but I was wrong. It still doesn’t track activity, no search or help function. Such a disappointment.

Love The Updates

Absolutely love the updates made to the myHC360+ platform. Very easy to use and user friendly.

Great program!

Love that our employer supports our wellbeing through this organization! We get to go shopping in a mall after earning points for our walking and doing workouts. It’s great.

Response from developer

Great to hear, hope you enjoy the well-earned $$!

Ablist app

The app comes preset with arbitrary goals that it assumes everyone can do with no way to adjust to your individual circumstance.

It’s like they stop the development half way through to make it look pretty but forget to add features that would be helpful.

Horrible

The last version was so much better than this one. It keeps saying I have the wrong password or log in info, doesn’t stay logged in , and it’s connecting to my devices. I don’t know why there was an upgrade.

Response from developer

We're sorry to hear about your experience so far. If you have issues with login or device connections, please contact support at support@healthcheck360.com.

Awful

Terrible quality of life experience… makes me reset my password every time I login, and when doing so it often takes hours to receive the necessary email. I would never use this app again if it weren’t for a work related health insurance “bonus.”

Response from developer

We're sorry to hear about your experience with our app so far. You should not have to reset your password every time to login. If you're still having this issue, please send the details to support@healthcheck360.com and we'll get it sorted out for you. Thank you!

Took away the best feature

The best part about the old app was how easy it was to track your calories. Simply scan the barcode. Now that you’ve taken that feature away, I have no use for the app. Very disappointing.

Will not sync with Apple Health

I hate this app with a passion. It will not auto sync with Apple Health. Ever. It only syncs upon initial connection. After that you have to disconnect and reconnect every single time if you want to get your points. I reported my issue several times and finally gave up. So I assume this app is owned by a health insurance company or is conspiring with them to make sure we don’t get our points and discounted premiums. I miss Power of Vitality.
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Response from developer

We’re sorry to hear about your experience. The Apple Health sync should work, and what you’re describing is not the intended behavior. Please reach out to our support team at support@healthcheck360.com with the details of your issue so we can investigate further and work toward a fix.

Terrible app

App won’t sync with Apple Health unless I disconnect and reconnect every day. Contacted support and they tried to tell me it my phone that is the issue. Even though 8 other in my department at work is having the same problem. Worst app ever.