myHelsana

myHelsana

Insurance always within reach

76 ratings
26 reviews
Free

Details

  • Released
  • Updated
  • August 29, 2019
  • July 21, 2026

Features

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About

Manage all your health insurance needs digitally. Submit invoices, communicate with support, and access policy details. Your digital insurance folder keeps everything organized and accessible.

Digital insurance folder
Scan and submit invoices
In-app communication with support
View benefit statements and policies
Manage deductible and excess
Update personal details and coverage
Digital insurance card
Show original description
+1

What's New in myHelsana

2.31.2

July 21, 2026

Insurance policies and the insurance card can now be accessed directly from the home screen.

User reviews

Top

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Response from developer

Guten Tag, vielen Dank für Ihre Fünf-Sterne-Bewertung. Wir freuen uns sehr, dass Sie mit der myHelsana App zufrieden sind, und wünschen Ihnen weiterhin viel Spass. Freundliche Grüsse, Ihre Helsana

Beste App

Die tollste App einer Versicherung, die ich je genutzt habe. Genau soviel Informationen, wie nötig. Unter anderem auch mit Passkey fühle ich mich sehr sicher.

Helsana+ App nicht im Deutschen App Store verfügbar

Da ich nicht meine Apple ID Land wechseln möchte durch Vorteile mit meiner Familie in D, kann ich die Helsana+ Bonusprogramm App nicht runterladen! Bitte ändern und wie die myHelsana App auch für den deutschen App Store freigeben.

Ergonomie atroce

Plus compliquée niveau ergonomie c’est peu probable.

Response from developer

Merci pour votre évaluation. Nous regrettons votre insatisfaction. La satisfaction de nos clients est essentielle et votre feed-back nous est précieux. Veuillez contacter notre service d’assistance au 058 340 93 80 pour que nous puissions clarifier votre requête. Meilleures salutations, Helsana

Mühsam im Gebrauch, wenig gute Scan-Eigenschaften, keine Ordnung nach Alphabet - Re-Chaos

Alles dauert stundenlang, die bereits eingereichten Rechnungen muss man einzeln öffnen um zu suchen, ob diese schon eingereicht / erstattet sind. Keine alphabetische Übersicht nach Namen der behandelnden Person, keine Ordnung über Rechnungsdaten - einfach nur mühsam

FAQ

What can I do with the myHelsana app?

The myHelsana app allows you to manage all your health insurance matters digitally. You can scan and submit invoices, communicate with customer support directly through the app, view your benefit statements and policies, and track your deductible and excess amounts. It also serves as a digital folder for all your insurance documents.

How does the app help with invoices and payments?

You can easily scan your invoices using the app and submit them for processing. The app also allows you to manage your payment data instantly and easily, ensuring your financial details are up-to-date for your insurance.

Is my personal insurance information secure?

Yes, the app prioritizes security. Communication within the myHelsana app is encrypted, ensuring that your data is kept secure at all times. You can feel safe managing your sensitive insurance information through the platform.

Can I make changes to my insurance policy through the app?

Yes, the app offers easy administration for your policy. You can quickly change your address, accident coverage, or annual deductible yourself. Managing your payment data is also instant and easy through the app.

What are the requirements to use the myHelsana app?

To use the myHelsana app, you will need a myHelsana account. Further information about opening an account and the services offered can be found on the myHelsana website.