Customer support is teribble
The customer support was so rude and not helpful. They never notified my about the free trial ending and charged a crazy amount then were rude about it
Be wary
After the free trial, no reminder is sent, and the subscription fee is charged immediately. I requested a full refund because I don’t plan to use the service, and the representative offered me two options: a free DNA test or extending my subscription by six months and turning off automatic renewal. I rejected both options because I want a full refund and to close my account given their dishonesty. Not only did they not refund me, but they also never turned off the automatic renewal option.
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Avoid
Thieves. Signed up a year ago and have just received an unsolicited invoice where the price has doubled, billed a year in advance. If you’re going to use ensure you don’t trust these scam artists with a renewing subscription.
Uma bosta.
Pra conseguir fazer uma pesquisa boa tem que pagar uma fortuna.
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Buenísima
