Best genealogy Software ever
Gotta hand it to the MyHeritage.com folks.
They have the best product.
They have the best product.
Hi
I want to report that I am having trouble reading the full messages people send me and sending messages myself. I hope no one else has this bad experience—since it isn't the first time this has happened, and others have also had issues with the app or the system regarding sending, replying to, or viewing messages. I want to report this so that the situation does not happen again.
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Very helpful
One hundred percent
Shady practices
App itself is pretty good but they capitalize on tip toeing around and constantly changing subscription amounts so you get surprised one day with a -500$ on your credit card. The support agent on the phone told me they usually don’t offer refunds when subscriptions are already active… so why even mention refunds if they’re not possible when you’ve already been charged ??? They’re not refunds by then ! They’ll tell you it’s your fault and they’re gonna hide behind their fine lines like cowards.
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Response from developer
Hello, We understand you were surprised by what appeared on your credit card, and we are sorry for your experience. You can manage this yourself in your account under My purchases: https://www.myheritage.com/help/en/articles/12889492 You can also write to reviewsupport1@myheritage.com Warm regards, MyHeritage Customer Support
App has limited use
App seems like a great alternative to a desktop interface but after reviewing documents or people in my tree the app becomes unresponsive and freezes until I close the app and restart it. Then I have to find the ancestor again and go through all the previous steps. Also I can't compare info as easily here as I can on my computer. So I find the app to be of limited use. But if all you need is a place to read what you've already researched and documented then this might be of more use to you.
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