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MyJTA

MyJTA

by Jacksonville Transportation Authority

5K ratings
198 reviews
✈️ Travel
🗺️ Navigation
Free

Details

Released
December 7, 2015
Updated
December 24, 2025

Features

Developer

Jacksonville Transportation Authority
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❓5 answered
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About

This app offers a comprehensive travel solution for the First Coast, integrating bus, ferry, and other transit services. Plan personalized trips, view real-time arrivals, track vehicles, and manage fares all in one place.

✓Personalized trip planning
✓Real-time arrivals and schedules
✓Live bus tracking
✓Service alerts
✓Fare allocation wallet
✓Nearby station finder
Show original description

What users say about MyJTA

Reviews of MyJTA are mostly negative: the Travel app is rated 4.6/5 from 5K App Store ratings. What users like most: easy to use, convenient for planning trips. Top complaints: inaccurate bus arrival times, buses not showing up on schedule. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🚀Convenient for planning trips
  • 👍Friendly and helpful drivers
  • 👍Decent service
  • 👍Reliable for transportation needs

Negative things

  • 🐛Inaccurate bus arrival times
  • 🐛Buses not showing up on schedule
  • 🐛Unreliable service
  • 🤬Rude and unprofessional drivers
  • 🤬Poor customer service
See all reviews

What's New in MyJTA

5.182.0

December 24, 2025

- Security improvements - UX improvements - Minor bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

best

best
PPaulwilliamosborne

Fatts

Super good
FFatts400

Confusing App

I just got my JTA ParaTransport approval and they told me it would be picking me up at my door. But when I look at the routes, it has me picking it up several streets away and “walking” there. I cannot walk and am in a wheelchair. Are they going to pick me up at my door?
BBarbcomm

App is sometimes stupid asf

Genuinely why are the routes not showing it makes no sense why the 51 and 3 wont show up on myjta for a route ik it takes for a fact
V2Vinthegoat 22

Transportation

Professional services
FFood2mySoul
See 193 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashing or not loading properly

Bug

Incorrect bus route information

Bug

Issues with purchasing and accessing digital tickets

Bug
✨

Requested Features

5 requests

Add ability to track bus locations in real-time

Feature

Improve route planning and trip recommendations

Feature

Allow transferring of pre-purchased tickets

Feature

Integrate with mobile wallets for easier ticket management

Feature

Provide more discounted fare options

Feature

FAQ

What does the MyJTA app do?

The MyJTA app provides a unified platform for managing travel across various Jacksonville Transportation Authority services, including buses, ReadiRide, Connexion, Ferry, and Skyway. It allows users to plan trips, find stations, view schedules, receive service alerts, and manage fares.

What are the key features of MyJTA?

Key features include personalized trip planning, finding nearby stations and stops, viewing bus route maps and guides, receiving service alerts for changes, checking real-time arrivals and schedules, a wallet for fare allocation, live tracking of bus locations, and the ability to add favorite routes for quick access.

Is MyJTA free to use?

Yes, the MyJTA app is free to download and use. The description does not mention any costs associated with the app itself, though standard fares for transit services would still apply.

What transit services does MyJTA cover?

MyJTA covers a comprehensive range of Jacksonville Transportation Authority services. This includes their Bus services, ReadiRide, Connexion, Ferry, and Skyway, making it an all-in-one solution for navigating the First Coast.

Who is the MyJTA app designed for?

The app is designed for anyone traveling within the First Coast using JTA services. This includes daily commuters looking to optimize their travel, as well as tourists who are new to the area and need a convenient way to plan their journeys.