MyJTA Reviews: Is It Legit?

MyJTA
MyJTA
Jacksonville Transportation Authority

Customer Experience

Positive experience43.0% of reviews
Neutral4.8% of reviews
Negative experience52.2% of reviews

~ Based on 207 written reviews from the US App Store.

What users say about MyJTA

Is MyJTA Safe?

MyJTA appears safe based on user ratings. AppsHunter Safety Score for MyJTA is 92/100.

This assessment is based on 5,036 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
2.3% of ratings suggest some concerns
8.6% of ratings point to a risky experience

~ Based on 4,082 App Store ratings for MyJTA.

Is MyJTA Legit?

MyJTA appears to be a legitimate app. AppsHunter Legitimacy Score for MyJTA is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ferry down

Ferry not running and no alerts or reason listed

GARBAGE

PURE FRAUD AND CRIMINALITY. WOW

Transportation

I do not drive. I take Jta. Every day is very reliable and cheap beats gas prices

Not Reliable - Never on time - and mostly unpleasant drivers

Bad communication, never in time. , no real alerts and notifications . 87% getting to your location late

Must have

You gotta have MyJTA

Great App

This app is a life saver!!

Good for what it's worth

Necessary for public transportation. But gets the job done well.

Customer service

Drivers haven’t been helpful. I’m new in the area and I was told to know the number to the bus stop. I asked the bus driver for some help and 80% of them don’t wanna help. I’m legally blind and have trouble that is the reason why I take the bus. I wish the drivers had better customer service because most of the people that take the bus our senior citizens, which would need help most of the time.
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Low on funds take JTA

Great way to get around when u don’t have $20 for ride share. Wait time- expect delays a/c is cold and the drivers are very helpful

best

best

Fatts

Super good

Confusing App

I just got my JTA ParaTransport approval and they told me it would be picking me up at my door. But when I look at the routes, it has me picking it up several streets away and “walking” there. I cannot walk and am in a wheelchair. Are they going to pick me up at my door?

App is sometimes stupid asf

Genuinely why are the routes not showing it makes no sense why the 51 and 3 wont show up on myjta for a route ik it takes for a fact

Transportation

Professional services

Relaxing

Nice ride to the beaches. No traffic

The

Good

Transportation

I do not drive. I take Jta. Every day is very reliable and cheap beats gas prices

SUCKS

never accurate with routes and will give you the wrong route, slow on updates as well.

Shuttle Changes

Lack of Communication

Ticket doesn’t scan

Can someone at JTA please help me. My tickets never scan and one of your staff gives me a hard time and is very aggressive towards me that my ticket won’t scan. She’s a female of color I feel uncomfortable every time I see her. Help me JTA!