MyJTA Reviews: Is It Legit?
Customer Experience
~ Based on 207 written reviews from the US App Store.
What users say about MyJTA
Reviews of MyJTA are mostly negative: the Travel app is rated 4.6/5 from 5K App Store ratings. What users like most: easy to use, convenient for planning trips. Top complaints: inaccurate bus arrival times, buses not showing up on schedule. Summarized from real user reviews.
Positive things
- 🚀Easy to use
- 🚀Convenient for planning trips
- 👍Friendly and helpful drivers
- 👍Decent service
- 👍Reliable for transportation needs
Negative things
- 🐛Inaccurate bus arrival times
- 🐛Buses not showing up on schedule
- 🐛Unreliable service
- 🤬Rude and unprofessional drivers
- 🤬Poor customer service
Is MyJTA Safe?
MyJTA appears safe based on user ratings. AppsHunter Safety Score for MyJTA is 92/100.
This assessment is based on 5,036 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 4,082 App Store ratings for MyJTA.
Is MyJTA Legit?
MyJTA appears to be a legitimate app. AppsHunter Legitimacy Score for MyJTA is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Ferry not running and no alerts or reason listed
PURE FRAUD AND CRIMINALITY. WOW
I do not drive. I take Jta. Every day is very reliable and cheap beats gas prices
Bad communication, never in time. , no real alerts and notifications . 87% getting to your location late
You gotta have MyJTA
This app is a life saver!!
Necessary for public transportation. But gets the job done well.
Drivers haven’t been helpful. I’m new in the area and I was told to know the number to the bus stop. I asked the bus driver for some help and 80% of them don’t wanna help. I’m legally blind and have trouble that is the reason why I take the bus. I wish the drivers had better customer service because most of the people that take the bus our senior citizens, which would need help most of the time.
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Great way to get around when u don’t have $20 for ride share. Wait time- expect delays a/c is cold and the drivers are very helpful
best
Super good
I just got my JTA ParaTransport approval and they told me it would be picking me up at my door. But when I look at the routes, it has me picking it up several streets away and “walking” there. I cannot walk and am in a wheelchair. Are they going to pick me up at my door?
Genuinely why are the routes not showing it makes no sense why the 51 and 3 wont show up on myjta for a route ik it takes for a fact
Professional services
Nice ride to the beaches. No traffic
Good
I do not drive. I take Jta. Every day is very reliable and cheap beats gas prices
never accurate with routes and will give you the wrong route, slow on updates as well.
Lack of Communication
Can someone at JTA please help me. My tickets never scan and one of your staff gives me a hard time and is very aggressive towards me that my ticket won’t scan. She’s a female of color I feel uncomfortable every time I see her. Help me JTA!
