MyJTA Reviews: Is It Legit?

MyJTA
MyJTA
Jacksonville Transportation Authority

Customer Experience

Positive experience41.9% of reviews
Neutral5.1% of reviews
Negative experience53.0% of reviews

~ Based on 198 written reviews from the US App Store.

What users say about MyJTA

Is MyJTA Safe?

MyJTA appears safe based on user ratings. AppsHunter Safety Score for MyJTA is 92/100.

This assessment is based on 5,017 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
2.3% of ratings suggest some concerns
8.6% of ratings point to a risky experience

~ Based on 4,082 App Store ratings for MyJTA.

Is MyJTA Legit?

MyJTA appears to be a legitimate app. AppsHunter Legitimacy Score for MyJTA is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

best

best

Fatts

Super good

Confusing App

I just got my JTA ParaTransport approval and they told me it would be picking me up at my door. But when I look at the routes, it has me picking it up several streets away and “walking” there. I cannot walk and am in a wheelchair. Are they going to pick me up at my door?

App is sometimes stupid asf

Genuinely why are the routes not showing it makes no sense why the 51 and 3 wont show up on myjta for a route ik it takes for a fact

Transportation

Professional services

Relaxing

Nice ride to the beaches. No traffic

The

Good

Transportation

I do not drive. I take Jta. Every day is very reliable and cheap beats gas prices

SUCKS

never accurate with routes and will give you the wrong route, slow on updates as well.

Shuttle Changes

Lack of Communication

Ticket doesn’t scan

Can someone at JTA please help me. My tickets never scan and one of your staff gives me a hard time and is very aggressive towards me that my ticket won’t scan. She’s a female of color I feel uncomfortable every time I see her. Help me JTA!

Cool ,Calm , Collective

Leave the driving to someone else. To get where I need to be .scheduled timing

Horrible App and Terrible Service

Pro: It is easy to buy tickets and travel directions, but not bus arrival times, are correct.

Con: The app is inaccurate; it shows buses that never come and incorrect bus arrival times, which makes me late to appointments. You have to check the actual arrival times and whether there will be a bus by texting JTAFLA and the bus stop number. JTA needs to do better.
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JTA Ferry Service

Great, safe and efficient service. I take the ferry every time I travel off island. Usually 1-2 times a week.

Good business

Keep up the good work !

Bro

Yall tuff fr

Stressful

JTA is horrible basically

Reliable

They get me where I need to be. Bus’s are always clean and comfortable.

App is useless

Why is the app not top priority when you guys promote this app just for it to be down for 3 days people are missing busses because this isn’t accurate. Don’t make an app you can’t figure out.

Bus cards

Must times it’s hard to pull up to scan always having internet issues or something the bus card will disappear from the account when activated

Bus drivers are very rude at times especially to the students even when you can look at them and tell there are students and they won’t let them on

And why are they back paying for some children that’s there safe zoom form of a meal or actually trying to better there self and the parents shouldn’t have to pay either especially if that or way to our children and it’s an emergency

The time we wait for bus is to long
There 3bus on especially weekends never shows at time or late
The bus routines are to long
Especially to UNF
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