SUCKS
never accurate with routes and will give you the wrong route, slow on updates as well.
Shuttle Changes
Lack of Communication
Ticket doesn’t scan
Can someone at JTA please help me. My tickets never scan and one of your staff gives me a hard time and is very aggressive towards me that my ticket won’t scan. She’s a female of color I feel uncomfortable every time I see her. Help me JTA!
Cool ,Calm , Collective
Leave the driving to someone else. To get where I need to be .scheduled timing
Horrible App and Terrible Service
Pro: It is easy to buy tickets and travel directions, but not bus arrival times, are correct.
Con: The app is inaccurate; it shows buses that never come and incorrect bus arrival times, which makes me late to appointments. You have to check the actual arrival times and whether there will be a bus by texting JTAFLA and the bus stop number. JTA needs to do better.
Con: The app is inaccurate; it shows buses that never come and incorrect bus arrival times, which makes me late to appointments. You have to check the actual arrival times and whether there will be a bus by texting JTAFLA and the bus stop number. JTA needs to do better.
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JTA Ferry Service
Great, safe and efficient service. I take the ferry every time I travel off island. Usually 1-2 times a week.
Good business
Keep up the good work !
Bro
Yall tuff fr
Stressful
JTA is horrible basically
Reliable
They get me where I need to be. Bus’s are always clean and comfortable.
App is useless
Why is the app not top priority when you guys promote this app just for it to be down for 3 days people are missing busses because this isn’t accurate. Don’t make an app you can’t figure out.
Bus cards
Must times it’s hard to pull up to scan always having internet issues or something the bus card will disappear from the account when activated
Bus drivers are very rude at times especially to the students even when you can look at them and tell there are students and they won’t let them on
And why are they back paying for some children that’s there safe zoom form of a meal or actually trying to better there self and the parents shouldn’t have to pay either especially if that or way to our children and it’s an emergency
The time we wait for bus is to long
There 3bus on especially weekends never shows at time or late
The bus routines are to long
Especially to UNF
Bus drivers are very rude at times especially to the students even when you can look at them and tell there are students and they won’t let them on
And why are they back paying for some children that’s there safe zoom form of a meal or actually trying to better there self and the parents shouldn’t have to pay either especially if that or way to our children and it’s an emergency
The time we wait for bus is to long
There 3bus on especially weekends never shows at time or late
The bus routines are to long
Especially to UNF
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Black book
33*
JTA Ferry Service
Great, safe and efficient service. I take the ferry every time I travel off island. Usually 1-2 times a week.
Great job
Awesome app!!!!
Great
Also
Excellent
On time
Terrible
Buses always last or too early. You allow your bus drivers to get on the bus Ana cross dive lanes of traffic and have a bus full odds people waiting
I Hate JTA
Terrible worst bus transportation in Florida period. Buses never on time or never show up. Don’t believe the reviews on the app it’s A.I.
My Senior Lifeline!
After living in North Carolina for 10 years, I moved back to Jacksonville 14 months ago. When I first arrived, I was so appalled at Florida’s auto insurance rates (7 times higher than my exact policy with the same company in North Carolina) that I immediately sold my car and have been riding Ubers and buses ever since.
After downloading the very useful JTA app, I was delighted to learn that seniors ride free! At age 75, riding free has been a godsend — especially given today’s high inflation rates and the unconscionably high cost of food while living on a fixed income.
Today, a JTA driver I know only as Derrance made my day. He’s one of those good vibe people who can bring a smile to your face just by looking at you. While taking me up and down San Jose Boulevard on the 17 bus, Derrance proved to be a thoughtful and courteous individual who also drew praise from two of my fellow passengers. JTA is fortunate to have such a driver in its midst!
I’d like to thank JTA for its ongoing efforts to improve bus service throughout the Jacksonville area. I also wish Derrance the very best!
After downloading the very useful JTA app, I was delighted to learn that seniors ride free! At age 75, riding free has been a godsend — especially given today’s high inflation rates and the unconscionably high cost of food while living on a fixed income.
Today, a JTA driver I know only as Derrance made my day. He’s one of those good vibe people who can bring a smile to your face just by looking at you. While taking me up and down San Jose Boulevard on the 17 bus, Derrance proved to be a thoughtful and courteous individual who also drew praise from two of my fellow passengers. JTA is fortunate to have such a driver in its midst!
I’d like to thank JTA for its ongoing efforts to improve bus service throughout the Jacksonville area. I also wish Derrance the very best!
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