Never fully functional
The app is often glitchy and won’t show the full options, specifically spending.
New version
I liked the old version better. This doesn’t make sense
Fees are ridiculous
Fees for these types of apps are ridiculous.
Rip off
Greedy dysfunctional predatory app
Spending log
Can’t see what they’re purchasing on new update
Great work on the revamp!
Hi, I started using this app last year and the UI and functionality problems were apparent. After updating the app it looks super fresh and is a MUCH smoother experience. Great improvement from the team, I’m glad they are doing improvements now.
Awesome!!
I have been using the previous version of the app which wasn’t the best.. but this update really changed things for me, it’s really intuitive, easy to use and has a bunch of cool features.. well done!
Awful
For an app that is designed to handle a financial transaction to be this poor, it’s hard to believe it is in the App Store.
Okay, but needs to be more robust
This app has some basic functionality, but needs more refinement. I have to admit my expectations were low because I saw the rating of the app is one star (uh-oh!). However, I’m glad to see that I can view my kid’s spending. Unfortunately, I don’t see any tools to filter by last week vs. last month vs. last six months. I’ll use this app more and update this review if I see improvements.
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Terrible!!!
This administration of this app provides no support. The app is near useless. Schools shouldn’t use it for children’s lunch programs.
How you sign up
How do you sign up? There is no where to sign up
Password Issues - Useless App
There’s no option anywhere to create a password when signing up. When you click “Forgot Password,” it sends an email with a so-called reset link, but that link just dumps you right back on the login page (no reset screen at all) I’ve tried multiple times, and it still will not let me create or reset a password. Without being able to log in, the app is completely useless. Fix your login system before offering this app to users!
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Probably the worst app I’ve experienced
This company is clearly ripping off schools with the worst ever payments experience I’ve ever seen.
Absolutely terrible
Constantly crashing and high fees make using this app a nightmare. There’s no other way to pay for my kids lunch or school activities and I’ve been dealing with this for years. Passwords always correct yet I am never able to access and am always kicked out mid-transaction.
awful
crashes and barely loads half of the time, plus the qr codes expire after a minute and then you have to do the process all over again
MKS
This is without a doubt, the worst app interface I have used ever. It is mind-boggling how ineffective and inefficient this app is. If my child’s daily lunch didn’t rely on it you can be sure I would never use this terrible interface again.
Why must schools use this company?
So many problems with this company managing my kids spending account for his school and this app is the absolute worst. Seems like every month I have issues with adding funds and making pre-purchases of lunch options.
Unfortunately the school and this company are fine with placing an undue burden on the parents and sometimes embarrassment on the child.
Unfortunately the school and this company are fine with placing an undue burden on the parents and sometimes embarrassment on the child.
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Good Luck You’re On Your Own
I have money in the account. I can no longer log into the account. Neither by App, nor via website. My login and password is correct. Contacting support by phone, or email is useless, since there is no response.
Now comes the real scary aspect:
- supports sends me an email saying that they have swapped my original password for my daughter’s first name.
- I try it out with the app. I can log in!
- I try it out via their website. I cannot log in with the new password (daughter’s first name)!
- The website sends me another new password, different from my daughter’s first name.
- I use that password to reset the password provided via the website.
- The scary result: I can now log in via the app by using my daughter’s first name, as well as the different password I received from the website.
What about unique, difficult to guess passwords? It certainly does not apply to this service. Multiple passwords seem to be okay. So much for online security.
Now comes the real scary aspect:
- supports sends me an email saying that they have swapped my original password for my daughter’s first name.
- I try it out with the app. I can log in!
- I try it out via their website. I cannot log in with the new password (daughter’s first name)!
- The website sends me another new password, different from my daughter’s first name.
- I use that password to reset the password provided via the website.
- The scary result: I can now log in via the app by using my daughter’s first name, as well as the different password I received from the website.
What about unique, difficult to guess passwords? It certainly does not apply to this service. Multiple passwords seem to be okay. So much for online security.
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Hot stinky garbage
This app is hot garbage and is so weird and awkward that I hate using it. It’s so clunky and just doesn’t make any sense. Whoever made this has a couple screws not just loose but lost.
Terrible
Such a basic app that cannot seem to work. I cannot help but wonder how secure they are when they can’t keep such a simply process working.
