MyMazda User Reviews

What users say

Top reviews

1st day not functional

1st day the app would not perform any functions

My little CX-30

I love this little vehicle so much. Everything about it has been so good. What was most important was its ability to handle winter. I’ve successfully gotten through two winters without getting stuck even once plus managing the very hilly area I live in, this vehicle handles them all like a champ. I highly recommend!
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Updates are Slow

Updates are incredibly slow and functionality of climate control and scheduled charging are terrible.

Trent Tidmore

Best vehicle ever

Love my car! I only wish the starter would work on the app!!

Love it

It asked for a review

All apps that nag me for a review get one star. It works, but it was clearly designed by a car company.

Service is unreliable. Vehicle Status is NOT updated in real time

Great when the service is up and running but very often errors connecting to the server whenever I need it. Vehicle Status is NOT updated in real time even with manual refresh.

Update touchscreen….

Can’t find where to change touchscreen setting. In an article regarding this model, I should
Be able to enable touchscreen while
The car is moving. Can’t find where and no search engine available. Very disappointing

Cx30 SOK

This has been a great car and Pierre was very helpful as the salesman

App is garbage

This app works about 1/10 of the time. I hate it.

Logs-Off

It continues to log me out of the app.

Pre climate control

Pre climate never works on our CX-70 PHEV. Stays “failed” every time I request. Lock/unlock feature works. Start charging feature also works.

Mazda 3

The app is so helpful! Never had any issues.

Review

It takes to long to open / load. It won’t work in some areas.

Slow and clunky

It could be more streamlined

Starting Car By App

Would be nice if you could adjust the Temperature on the app

Dawi

Everything things from Mazda is Amazing and beyond expectations

Great app

Wish it was free forever like other oems

Thanks but no thanks

This app has become incredibly disappointing. It constantly logs me out, so I’m always having to sign back in. Now, on top of that, Mazda wants to charge $10/month just to use basic features like remote start, remote lock, and remote unlock.

These are features that many customers reasonably expect to be included with a modern vehicle, especially after getting a brand-new car. If they’re going to require a subscription, that should be made abundantly clear during the buying process instead of having dealerships set up the app as if these features are included.

Charging a monthly fee after the fact for functions tied to a vehicle you already paid tens of thousands of dollars for feels like a cash grab. Between the constant login issues and the new subscription requirement, this app has gone from convenient to frustrating.
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Terrible

This is a terrible app, apparently written by people who have never owned a car. Only one person can be logged in at a time, so they’ve apparently not realized a family car may be owned by a family. It’s slow, buggy, and offers nearly zero functionality even when you log in. Again.