MyMazda User Reviews

Customer Experience

Positive experience21.8% of reviews
Neutral13.0% of reviews
Negative experience65.2% of reviews

~ Based on 2,031 written reviews from the US App Store.

What users say

Is MyMazda Safe?

MyMazda appears safe based on user ratings. AppsHunter Safety Score for MyMazda is 94/100.

This assessment is based on 204,853 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience
2.5% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 204,853 App Store ratings for MyMazda.

Is MyMazda Legit?

MyMazda appears to be a legitimate app. AppsHunter Legitimacy Score for MyMazda is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Zoom zoom

I love being able to have this much control over my vehicle remotely!

Very convenient

This app is a nice, simple, and convenient app that makes the owner experience much better… I recommend this app.

Funcionamiento

Casi siempre no me funciona

Won’t let me login

I had troubles with the app the moment I downloaded and tried to use it. First, it wouldn’t let me sign up. Eventually I was able to from the MyMazda website. Now that I have a login, the actual “login” button doesn’t work. I’ve deleted and redownloaded the app several times.

Application

Action trop longue avant que cette ci soit exécuter

Amazing app!

Amazing app! So useful and user friendly! Highly recommend it to others!

Frustrating Waste Of Time

Gave up trying to connect to services. Deleted app from phone.

Remote Start

First time owning a Mazda, which I’m loving by the way, but I have never been able to utilize the remote start feature.

Exceptional

Hello I just purchased a new Cx30 from Buddy at Anderson Mazda. Amazing exceptional customer service!!

Too slow

Response too slow takes too long to start unlock or lock

Great App to Have!

Having this app on my phone is very helpful and convenient! It lets me know if someone has entered and started my car. It lets you auto start your car from inside your home on a hot or cold day to get the A/C or heater started, and it has so many other helpful features! Great app to have!

Poor Experience

App is lumpy, grumpy and not user friendly

Mi Experiencia

Muy buena aplicación, fácil y útil, la Tecnología de nuestros tiempos 👏👏👏

Subscriptions suck

I haven’t used the remote start in over 6 months and can’t find a way to cancel through the app. I shouldn’t have to pay $10/month to remote start my $50k car… last Mazda I ever plan on purchasing!

Not Great

Pretty useless app! No access to car stats like fuel etc. No remote opening function for CX60

Best

I absolutely love all the apps features

Not worth the price - old tech

$10/mo is wild. I don’t have any apps that cost that much. This app can start my car sometimes, but that doesn’t mean you can change the temperature controls. So if it was chilly when I parked it last, then I want to start it to cool it down during a hot afternoon there is not point, my AC would have been off. Also doesn’t reliably lock the car remotely. Notifications are annoying, I had them on incase the car was left unlocked and it warned me, but seems like I just kept getting notifications to play Mazda trivia and Mazda news? This should be a devoted tool, a remote key fob and diagnostics app, not news and trivia. Unbelievable they want $10/mo for something that maybe works sometimes and other companies have it for free, not to mention if you do successfully start your car remotely you will need to turn the car off and on again before you drive anywhere.
Show more

Review

I loved this car, everything about the car is cool but not my mazda app, it’s useless! Not working properly.

useless

the app never works. opens to show vehicle info but past that can’t start the vehicle/ can’t lock/ unlock doors. what is the use?

Basic Features Gated Behind Subscription Model

If you asked me to rate this app two months ago while I was still in the first year of ownership period where the app is free I would have rated it favorably since I used it just about every day. BUT once that one year is up Mazda pulls the rug out from under you and places basic table stakes features behind a subscription. I should not have to pay Mazda a subscription fee just to start the AC in the most expensive vehicle they make. After plugging my SUV in to charge during the day, outside of the normal charging schedule, I should not have to get back in the car and navigate to a menu deep in the infotainment center just to start the charging manually. I expect to be able to do those basic functions by simply tapping a button ether on an app or key fob. Those functions have been available for years on key fobs or free apps. Mazda key fobs do not have those options just the app that they are now trying to charge me for. No thanks.
Show more