機能は満足しているが・・・
地図検索やステータスの確認、リモート操作など、一昔前のクルマから考えたらものすごく便利に使えるようになっている。
ただ、ドアロックされていないと検知した際の、お知らせバッジが消しにくいのはものすごくイライラする。トップ画面のアラートを押してメッセージを参照しているのに消えない。わざわざ受信トレイのリモートモニターまで開かないとバッジが消えないのはものすごく意味がない設計で改善してほしい。5年くらい使っているが、当初から改善されず、ユーザビリティが悪い。
ただ、ドアロックされていないと検知した際の、お知らせバッジが消しにくいのはものすごくイライラする。トップ画面のアラートを押してメッセージを参照しているのに消えない。わざわざ受信トレイのリモートモニターまで開かないとバッジが消えないのはものすごく意味がない設計で改善してほしい。5年くらい使っているが、当初から改善されず、ユーザビリティが悪い。
Ok when it works - logs user out all the time
Used to be ok until recent update - now continuously logs me out so won’t receive any alerts and cumbersome to log back in constantly to use the features. Largely worthless.
App issue with starting vehicle
Always get a message that system failed and my request to start my car does not work. Please fix this issue. It’s happened ever since the updates took place
Works fine should t need to pay
Remote start and lock/unlock from the app should not need a paid subscription. The lock/unlock feature is a safety feature since I have locked my keys inside the car before, something I didn’t think was possible in newer vehicles. You also cannot even sign up for a subscription unless you are the primary driver. Both my husband and I are owners and drivers so this is just inconvenient.
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Same old issue
I find this app useless. I get multiple notifications every day for nothing. Today it implied there were 28 msg waiting but when I open the app there was nothing there???
Does not work in cold weather
The app is cool, but the remote functions (remote start and door lock/unlock) simply do NOT work when it is cold outside. And it isn’t even below freezing yet. This is a common issue based on my research, and some believe the servers get overwhelmed during cold snaps, but I think that is not the case. I believe the car just loses connectivity when it’s cold. Just to be clear: cellular signal is good, the car is new and clean, it is not inside a garage (it is just 8 meters from my door), but it always fails when it is a bit cold. I love my car and this might only affect those who live in cold areas, but it is unacceptable to have such a poor service considering this is a paid subscription.
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The New UI is bad
The updated mazda app UI is very bad. The old one was much much better. In the current case if somebody wants to remote start, 3 clicks on the screen are needed which is absolutely unnecessary. Please revert to the old one which was perfect.
App is garbage bring back remote key fobs
App doesn’t work 90% of the time, will never pay for this useless junk
Underwhelmed
The app is functional, but it feels like a missed opportunity.
The lack of remote start for Australian vehicles is disappointing, especially when the technology already exists in other markets. That’s a Mazda Australia decision rather than an app issue, but it significantly limits the value of the connected services.
The notification system also needs work. Tapping a notification takes you to the message and lets you action it, but the notification remains in the inbox. You then have to manually navigate back into the inbox, find the message and clear it yourself. It adds unnecessary steps to what should be a simple process.
Notifications are also far too slow. If the vehicle’s walk-away auto lock fails, that’s something you need to know immediately, not minutes later when you’re already halfway across a car park. Timely notifications are critical for security, and the current delay undermines the usefulness of the feature.
Overall, the app works, but the user experience feels clunky and lacks features that owners in other countries already enjoy.
Update. Notifications are buried. So to clear a notification you have to go to screens and scroll across to the right hand side just to click that you’ve read the message. Given it’s a frequent item it should be closer in and easier to get.
The lack of remote start for Australian vehicles is disappointing, especially when the technology already exists in other markets. That’s a Mazda Australia decision rather than an app issue, but it significantly limits the value of the connected services.
The notification system also needs work. Tapping a notification takes you to the message and lets you action it, but the notification remains in the inbox. You then have to manually navigate back into the inbox, find the message and clear it yourself. It adds unnecessary steps to what should be a simple process.
Notifications are also far too slow. If the vehicle’s walk-away auto lock fails, that’s something you need to know immediately, not minutes later when you’re already halfway across a car park. Timely notifications are critical for security, and the current delay undermines the usefulness of the feature.
Overall, the app works, but the user experience feels clunky and lacks features that owners in other countries already enjoy.
Update. Notifications are buried. So to clear a notification you have to go to screens and scroll across to the right hand side just to click that you’ve read the message. Given it’s a frequent item it should be closer in and easier to get.
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Ne fonctionne plus depuis la MAJ
Mon écran charge sans cesse jusqu’à fermer l’application
Zéro
Je mettrais zéro si je pouvais. L’app ne fonctionne plus depuis la mise à jour.
No avisa de nada
Desde la última actualización ya no me avisa de si en el vehículo hay alguna puerta abierta o si no se cerró por completo,si abro la app lo veo,pero antes me mandaba un aviso de alguna anomalía
Remote start
Doesn’t work half the time when tried to start the car remotely
Getting worse
With each update this app gets less and less helpful. Why can’t it just be a remote. I want to see the vehicle status at a glance from the first page. I want to be able to start, lock and perform functions on my vehicle without having to click multiple times. AI can write a better app
À corriger
Ne fonctionne pas la majorité du temps avec mon cx-5 2026
Mazda cx30
The one feature missing on the Mazda app is a remote start the allows you to remote start and engine will not shut off when you open the door.
A take over procedure is I common in any other remote start .
A take over procedure is I common in any other remote start .
First time use
Not bad at all
Update
Ne fonctionne plus
Shame
The app works well but Shame on Mazda for making it a pay app. 10 bucks a month for something that most cars provide for free. Shame on you Mazda
Faulty App
The app functionality never works. I try to remote start the car and always fails!
