Miserable app
This app is beyond frustrating. Is feels like an unfinished project that was released by a specific date to meet a schedule. Maybe they added AI to it?
As noted by another reviewer, the app doesn’t store location, name,dob, etc. this means i need to re-enter the basic info every time.
The “menus” are a mesh of interconnected selections that do not make sense. The selections scroll off the screen, effectively hiding selection from the user.
Error reporting is very poor. I entered my breakfast order last night. I opened the app this am to add lunch and an error message flashed up with something about a data error and closed. When i went back in, my breakfast order was gone.
As noted by another reviewer, the app doesn’t store location, name,dob, etc. this means i need to re-enter the basic info every time.
The “menus” are a mesh of interconnected selections that do not make sense. The selections scroll off the screen, effectively hiding selection from the user.
Error reporting is very poor. I entered my breakfast order last night. I opened the app this am to add lunch and an error message flashed up with something about a data error and closed. When i went back in, my breakfast order was gone.
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Doesn’t work
None of the boxes light up to be able to order. They are all grayed out.
Very Buggy
The app worked fine for two days and then suddenly stopped recognizing my information. Name is correct, facility code double checked, birthdate and admission dates entered and it says it doesn’t recognize me as entered. There is nobody to contact for assistance either. This has been very disappointing.
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Buggy recapcha, UI needs improvement
I have been using this app for my son for three days now. It’s a great idea if it actually worked consistently. First issue I have to enter all the same base details every day. There is no way to save even the location for ease of use. The recapcha is the most buggy I have ever experienced. Some orders it just doesn’t work. Ordering via the phone old school is faster which is terrible since the app is so much more convenient if it would actually work. You shouldn’t have released this if it’s not functioning well. Caused more frustration for me while I need to also care for my child.
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Needs work
Staying at Nemours Children’s, we tried the app. It doesn’t offer the options on the paper menu, just different variations of bread and egg for all meals. Completely useless in this form
Worthless
Not at all user friendly. Phone your order in or get a nurse to help you. Wasting space on your phone is the only thing this app is good for.
Never works!!!
Where can I call for technical help? Need it to work!
Unreliable
Truthfully this app lags alot and is a little unreliable when ordering my hospital meals.. I have to try to log in and maybe if I’m lucky the 10th time doing it, it will finally sign me in.
Form too large
I cannot use the app because the initial form that has to be filled out is larger than the screen on my iPhone SE 2020. I can complete the form but the Send icon at the is below the bottom of the screen , and I cannot scroll down. As a result , I can’t send the form. Please make the form size compatible with my iPhone so I can use the app.
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Same as web version - why even have an app?
What’s the point of having an app if it does the same as the web version? Doesn’t even save info like name. 0/5 stars
User Friendly
Best app to order food in the hospital
Great app for order meals in hospitals
Very easy to use
Super laggy
If I try to click on a specific food item, it just shows up as something else in the app logs and lags me out all the time
Great Product!!
What a great idea to have an option to order from your phone! Very user friendly…appreciate having this option!
Easy to use!
Great for ordering meals without calling in my order!
Easy to order meal
Nice to order meals from app
Will not work right
Gives error code when trying to use app
Trash
Wish I could rate 0 stars
Easy to use!
Intuitive and user friendly!
