About
This platform allows citizens and visitors to report non-emergency community issues directly to city government. Submit photos and videos, with GPS automatically providing the location. Track the progress of your reports as they are submitted to the appropriate departments.
What's New in MyMonroe On the Go
3.16.0
August 12, 2025
Updated UI, bug fixes and performance improvements
FAQ
What can I report using MyMonroe On the Go?
You can report non-emergency community issues and problems directly to the City of Monroe government. This includes anything that helps make the city a better place to live, work, and play.
Can I include media with my reports?
Yes, MyMonroe On the Go allows you to submit photos and videos with your reports. This can help provide more context and detail to the issue you are reporting.
How does MyMonroe On the Go track the location of issues?
When you use MyMonroe On the Go, your smartphone's global positioning system (GPS) will automatically provide the location of the issue you are reporting.
Can I see the status of my reported issues?
Yes, you can track the progress of your reports. Once submitted to the appropriate department, you will be able to follow its status through the platform.
Is MyMonroe On the Go free to use?
Yes, MyMonroe On the Go is a free citizen and visitor service platform. There are no costs associated with downloading or using the app.
What devices does MyMonroe On the Go support?
MyMonroe On the Go is available for iPhone and iPod devices. It is designed for use on iOS platforms.
How often is MyMonroe On the Go updated?
The latest version of MyMonroe On the Go is 3.16.0, which was last updated on August 12, 2025. Updates ensure the app remains functional and may introduce improvements.
What is the age rating for MyMonroe On the Go?
MyMonroe On the Go has an age rating of 4+. This indicates it is suitable for users aged 4 and above.
