myMTN NG User Reviews

Customer Experience

Positive experience14.9% of reviews
Neutral5.8% of reviews
Negative experience79.3% of reviews

~ Based on 309 written reviews from the US App Store.

What users say

Is myMTN NG Safe?

myMTN NG appears safe based on user ratings. AppsHunter Safety Score for myMTN NG is 88/100.

This assessment is based on 14,381 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.4% of ratings point to a safe experience
5.0% of ratings suggest some concerns
11.7% of ratings point to a risky experience

~ Based on 14,381 App Store ratings for myMTN NG.

Is myMTN NG Legit?

myMTN NG appears to be a legitimate app. AppsHunter Legitimacy Score for myMTN NG is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Oge lee

For the past one month your app has been stagnant. What is going on,

Fraudulent

Mtn have been steaming people’s money through mtn app. You are the worse network
STOP STEALING PEOPLE’S MONEY

Poor network service

Really bad network service very slow even while at 5G that’s bad MTN should do better

PLEASE FIX THE CURRENT ISSUE

The app has not been working for the past few days. What’s going on? Please fix it 🙏🏽❤️

Versions 2.0.30 and 2.0.29 are broken

1. Information such as airtime and data balances no longer refresh and are now static, so you can not check your balances in the app anymore

2. You can no longer see nor purchase data packages in the app, it’s almost like the app has been disconnected from MTNs servers and everything is just static
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MTN network is not good

MTN network is not good

It’s frustrating me it’s not working on my phone 😞😪

It’s frustrating me it’s not working

Bad update

It’s a nice app but Since I updated the App it stoped refreshing, my balance is always de same please please check and rectify it thanks

Puk code

It’d be convenient if one can check puk number inside your mobile app, with airtel it was seamless and I did not need to answer weird questions from chat bot, even after answering all the questions, it just stops responding and no puk code I answered all these questions for.

Fix this new app

The new myMTN app is not good enough, I can’t redeem the 10gb reward neither is the app functioning properly. It’s not letting me get started after the introduction of the new app

Good

My name is Pasen, I love the app

Very useless app ever

Very useless app ever

Can’t Refresh

This new updated mtn app is so poor, I can’t refresh it keep showing me the same data all over, I did everything possible clear my cache, restart my phone, uninstall and installed back, still the same, I will advice people not to waste their time in downloading this new updated version, I’m angry at the moment and I regret downloading this app. I have to give you one star so I’d be able to submit my review.
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Fake promos

All sharing and sending fake promos and freebies nobody begged for

Didn’t enjoy

Too slow as fuvk

Fix the app

Theres something wrong with your app and u need to fix it cause i dont know why the balance is just stuck and not referring and the airtime i did is not showing

MTN can do better

The app is very slow and they make false promises

Mtn

Mtn is a good network but stop increasing the data plan Abeg

This app is nonsense

Every since it been updated to this version it been misbehaving and logging out and also not bring in the real balance and lastly I don’t understand why they overcharge than my data usage, it pretty more suspicious to me than ever I think you guys should work on this both sides before losing a lot more than your country SF
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The app is faulty

It doesn’t reload to show my accurate data and airtime, I can’t even share data through the app