myMTN NG User Reviews

Customer Experience

Positive experience14.7% of reviews
Neutral5.9% of reviews
Negative experience79.4% of reviews

~ Based on 286 written reviews from the US App Store.

What users say

Is myMTN NG Safe?

myMTN NG appears safe based on user ratings. AppsHunter Safety Score for myMTN NG is 88/100.

This assessment is based on 14,377 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.4% of ratings point to a safe experience
5.0% of ratings suggest some concerns
11.7% of ratings point to a risky experience

~ Based on 14,377 App Store ratings for myMTN NG.

Is myMTN NG Legit?

myMTN NG appears to be a legitimate app. AppsHunter Legitimacy Score for myMTN NG is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pay Wall Inactive

Since the new update, i can’t renew my fiberx MTN on the app. I had to uninstall and install before the paywall became active. please fix this, i can’t be uninstalling and installing my app every subscription.

Good

Make me recharge easily

You have a really good service and also bad

I can’t seem to refresh my data balance or get data anytime I want please work on that its so annoying and frustrating

Mtn

I’m unable to download the app

Your company is now stealing off user

Notice the rapid drain in data subscriptions so I bought 7gb just to swipe 30-40 in TikTok and it’s got finish like what is going on. This is get worse and is bad

Scam

You will honestly regret using the My MTN app, Their very fast at collecting peoples money but too slow to credit the worth of that money. I made a subscription through my bank app to the bank app they provided (Sterling Bank) since on the 12 June 2026 and for the past 1 hour now they still haven't credited me the data. They asked me to reach out to my bank app (OPay ) which I did and it was confirmed that the money already left my bank app to the bank app they provided. Yet after providing them with every necessary information and details regarding this issue. Nothing has been done yet.
MTN it's either you refund my money or you credit my line the data stop using network issues to steal people's money, this is not the first time this is happening with me, I let the other one slide but | won't this time. STOP STEALING PEOPLES MONEY .!!! If this app is having issues kindly shut it down!!!!
Y'all better resolve my issues else I'II keep dropping a review here for the world to see .
I have been contacting your agents on WhatsApp for the past few weeks now yet no tangible solution.
MTN I WANT MY MONEY BACK. OR YOU CREDIT MY LINE THE SUB I PAID FOR !!
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This app is a scam

This app is a scam

Very Unstable app

Work on your app mtn, as big as you, you don't have a stable app

Refund of money. Please I’m tired of paying for data without being credited

I hate this app
They will deduct your money without giving you the data you paid for
It’s very frustrating

Worse App

This app is the worse. This will be the 3rd time I’ve bought data but you instead take my money and won’t even give me what I paid for. You really need to fix this damn app and stop stealing peoples money

Good to use at your own risk

Good to use at your own risk

Don’t use this app

Find a way to make your system stable to crediting data when someone purchase and refund if there’s a glitch in network…. It’s crazy multiple times I’ll pay for a plan from my bank app and I won’t get the data and my money is gone. This is a scam going on with mtn

Bad Network Provider

I subscribed for the 36GB monthly data plan on the 26th April, 2026, only to be notified on the 2nd of May, 2026, that my data plan has been exhausted. In one week? This is very disappointing and outrageous. Broad daylight robbery on customers. I hate your services in general and never going to use your services. Thieves!!!! Horrible company to say the least. It’s just as if someone else is siphoning my data. I’m so livid!!!
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Very bad service

I thought you guys were better than other network. Since a week now I have been have serious issue with your network fix this useless network

My honest review

So far, it’s been a wonderful experience using the MyMTN app. I’ve been using the app since maybe 2022 and I’ve not had any issues with it.

Horrible

Does not credit account when I load Naira. Poor design. Intended to get more money from us with a loss of service.

90%

Nice one

Loan

Why did you guys remove the Airtime/Data loan? That's unfair

Rubbish

Rubbish app no cool bonuses

I love that fact that they have Tuesday data for 900 for 5GB that a really nice discount

I love it you guys have really great transfer process no stesss very easy to use thank you