MyMTN User Reviews

MyMTN
MyMTN
MTN Group LTD

Customer Experience

Positive experience11.2% of reviews
Neutral10.3% of reviews
Negative experience78.5% of reviews

~ Based on 107 written reviews from the US App Store.

What users say

Is MyMTN Safe?

MyMTN has mixed safety signals based on user ratings. AppsHunter Safety Score for MyMTN is 64/100.

This assessment is based on 799 user ratings, with an App Store average of 3.2/5.

Safety Analysis

49.4% of ratings point to a safe experience
9.5% of ratings suggest some concerns
41.1% of ratings point to a risky experience

~ Based on 799 App Store ratings for MyMTN.

Is MyMTN Legit?

MyMTN appears to be a legitimate app. AppsHunter Legitimacy Score for MyMTN is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Désagréable… Very bad

Supprimer ça d’ici c’est mieux pour la poubelle… Impossible to connect

Very bad

Impossible to connect

just bad.

The app is just bad, so disappointing from a popular company like MTN.

Syria سوريا

نريد دعم دولتنا سوريا في القريب العاجل و خصوصاً أنه تم الغاء الحظر و القيود عن سوريتنا

Poor user interface/ functionality

The app is terribly organised and equally the MOMO app. The entire IT & Sales need to be a bit more serious!

Login issue

Please fix the MyMTN app because every time I need to login and put the password.

Doesn’t work at all

App never works, always has network issues even when you have a strong internet connection.

Cameroon NA

Why isn’t Cameroon amongst the countries listed?

SCAM

Scam App, just ripping

VintageOlisa

I prefer this to the new upgraded My MTN APP NG👏. I’m the Seller. I’m the app.

Logout problem

سلام اين برنامه يگانه مشكل بزركش اين است كه زمانيكه نمبر ثبت ميكني و برنامه را بسته ميكني دوباره باز كه بكني به نمبر از راجستر ميبرايد بايد در هر بار login كني و كود otp را وارد كنيد. از همين دليل اين برنامه را اكثر مردم خوش ندارد لطفا مشكل را حل كنيد

MYMTN

MTN NA WA O
ona dey mad serious mad After sub of 7G.. didn’t use it for two days you just pop up a message saying u have 500mb left continue hope you happy for ripping your customers continue..

Gets some jobs done but Needs polish

UI is cramped on small phones. The graphics are even pixelated. The services seem to be all over the place with confusing categorization in my opinion.

For example, Tried to look for how to register for Wakanet fiber but can't find the service at all on the app.

Sigh

Most useless app on AppStore right now

Airtime Balance on ussd and in-app do not correspond

After like 2 hours that I have loaded money on my number, I keep reloading the app page to see the money reflect to no avail. You need to work on making instant reflection of balance from ussd to app also

Upgrade needed

Alot is still needed, why cant the app be able to have atleast two numbers logged in. Say if i i owned a router and needed to keep track of my data usage.

OTP code

I have requested an OTP code like 20 times and i am not receiving it. I get the code sometimes after like 15 mins but by the time i enter it into the app, its already expired.

Too slow

It loads Name, data and balances too slow

Very ———— App

First the Navigation is bad
Secondly the interface is poorly designed

Control placement don’t work, one will have to tap several times before it responds
Connection between interfaces/pages takes forever for a standalone app

Notifications takes you to the website instead of the app.

My suggestion is first fire whoever approved this app and the designer.
Take 90 days break, have this redesigned and have it properly under a testing process within a user and developer environment. Before deployment to the general public.
Also an update should be implemented every 45 to 60 days by accessing user review suggestions and difficulties.
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Reveller

Doesn’t seem to be working on iPhone.