MyNISSAN® User Reviews

What users say

Top reviews

Frontier Pro X

Excellent

Can we speed up the processing time??

I absolutely love my rogue. I just wish the app was faster when I’m starting and stopping the engine or unlocking the doors

Awesome

I love this app!! My absolute favorite thing is that I can remote start my car from it. The fact that I can also lock and unlock the vehicle as well, is really nice. All around great app!!

No tiene funciones de encendido y apagado para Sentra sv 2025 ni

No funciones de encendido y apagado en Sentra sv 2025

locked out

Just got the car! First week in and got locked out via the app.. my old app was amazing

Add stop charging button

It’s really frustrating that there is not a way to set the desired charge percentage and have the car stop charging there.

There is also no easy way to stop charging. The only way is to set a time schedule for that day and enable the schedule. That method is really clunky, is time consuming and can cause issues of if I forget to turn it off another day.

Please add a “stop when reach x% charge” option and a quick “stop charge” button.

Other than that I love the app and the car. Thanks!
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Doesn’t work ever

This app sucks. It takes forever to load, forever connect to my car, and then when it finally does it almost always “fails to toggle” or “fails to initiate charging”.

Not working

Since the update I have not been able to use any of the remote functions and it’s a delay with updating fuel range and the location of the vehicle

Support nonexistent

Contacted support multiple times over app and key fob not remote starting vehicle. All other functions work (other than horn in app, it starts the horn but doesn’t shut it off). I was provided nonsensical statements, including the app somehow communicates with the keyfob (with no explanation of how), the keyfob needs to be near the vehicle (but could not answer why the keyfob is necessary for the app, or else why would someone pay 120$ us for the app since the keyfob is free), etc. representatives feel free to hang up rather than actually expend effort to research (and hopefully resolve) customer issues. I have actually seen better support from dell/gateway/aol/etc outsourced Indian call centers. Support staff need to be either retrained in customer service as well as the product they’re paid to “support” or fired and new staff brought in.
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Handy App

I am able to see my car in the map, start it and unlock it as well

Best app

I love this app. The convenience of
Cooling or heating my
Car before getting in is worth every penny.

False Alerts

I do like the app and it’s nice when it’s working properly. Unfortunately, I get a lot of “false” alerts stating my air bag system is defective which sent me running to my dealership to get it fixed. Even after confirming all is well the alert still comes to my phone and email from this app. Today, it alerted me that my car was being towed while it was still safely parked totally unbothered.
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Nissan App

Love it

User friendly when it works which is rare

The first month the app worked great. It was very user friendly. Don’t get me wrong it had its quirk. Like alerting me the car was unlocked 30-45 mins late. Or telling me I had an updated max charge setting every time I charge it even thought the setting was never really changed. But more recently it had become worthless. It tells me I have 73%battery with 92 mile range 100% of the time. Keep in mind I have a 26 leaf with a 308 mile range at 100% battery so these numbers never line up. It doesn’t matter how many times I reload it or uninstall/reinstall the app (so far I’ve tried 4x). The numbers never change. It also times out anytime I try to update the schedule boss the app. If I try to add another driver the whole app locks up every single time. Completely worthless!!!!!
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Love it

Sometimes the doors don’t unlock, but other than that, the app works great!

Inconsistent at best

Doesn’t start my Rogue majority of the time which is the biggest benefit

Will not work

My app was worked occasionally then stopped working all together. I contacted service department who referred me to sales who referred me to customer service. Nothing but passing responsibility to someone else. This product needs work. It should not have to be removed and reloaded to work.

Review

I like the fact that I can start the car with my phone

Does not work as intended

This app does not work as intended. If I try and lock the doors remotely, it says it is locking them and they are locked but the app never says they are locked. That's just one glitch. Too many glitches in this app. Not sure how valuable it is at all.

Terrible app

My new Nissan won’t be added and now I am locked out of adding the car due to incompetence. No reason other than not enough information was given even though my car insurance was what I used to verify as instructed.