Free

Details

  • Released
  • Updated
  • July 1, 2020
  • August 5, 2026

Features

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About

Access important financial documents like tax statements and pension award letters. Manage your appointments by scheduling, rescheduling, or canceling them directly within the app.

View 1099-R Statements
Access Option Election Letters
View Pensioner Award Letters
Schedule appointments
Reschedule appointments
Cancel appointments
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What's New in MyNYCERS

1.0.66

August 5, 2026

- Various Fixes

User reviews

App is not working!

I have previously used the App, but recently after “updates” it will not open after entering my name and password. I have deleted the App (multiple times) and reloaded it, but to no avail. There is some bust in the app and it should be corrected. I can however log in via the website, however the functionality on the web is not ideal.
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The City of New York Should Be Ashamed…

The application for the the retirement system for employees of the City of New York is an embarrassment to New York City. There’s no app preferences available and it’s glitchy AF! And what happened to dark mode?! It’s like somebody wrote this program on a 5.5” floppy disk and the city is just too cheap to upgrade. I pay way too much in taxes and they can’t even provide a decent app. SMH.
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Terrible terrible app

MyNYCERS REALLY NEED TO GET IT TOGETHER WITH THIS APP IF YOU FORGET YOUR NAME OR PASSWORD YOU TRY TO RESET IT IT WON’T LET YOU RESET IT AND THEN SAYS ERROR TRY AGAIN AND IT’S REALLY A SHAME THAT THAT PEOPLE HAVE TO GO THROUGH THIS WITH THIS APP MYNYCERS THE COMPANY REALLY NEED TO INVEST IN THE BETTER APP. IT’S RIDICULOUS. WHAT YOU HAVE TO GO THROUGH.
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Doesn’t work

My future feels secure

App & website

It really is a shame that NYCERS cannot invest some money into a much better app & website. Too many glitches and bugs. I’ll be more detailed and say it’s the sign on glitch! It’s totally bad!
Once signed on, it’s pretty decent how you can become self sufficient and complete task online without mailing forms the antiquated way.
Even after typing in the TOTALLY correct user & password, the system indicates that it’s incorrect 😐
Then, when you shoot for a password reset, the link NEVER arrives to your email on file!!
Get it together guys! NYCERS provides service to way too many folks to have an insufficient platform!
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FAQ

What can I do with this app?

This app allows you to view important financial documents such as 1099-R Statements, Option Election Letters, and Pensioner Award Letters. You can also manage your appointments by scheduling, rescheduling, and canceling them directly through the application.

Is this app free to use?

Yes, the application is available for free. There are no charges associated with downloading or using its core features.

What kind of documents can I view?

You can view select documents related to your NYCERS membership. This includes tax-related documents like 1099-R Statements, as well as important letters concerning your pension options and awards.

Can I schedule appointments with NYCERS using this app?

Yes, the app provides functionality to schedule new appointments with NYCERS. It also allows you to reschedule existing appointments or cancel them if your plans change.