Extremely dissatisfied
CANNOT CANCEL SUBSCRIPTION
Response from developer
Hello, We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can assist you with your refund request. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!
App sucks!
Cancel subscription
Response from developer
Hello, We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can further assist you. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!
Continuously charging
Response from developer
Hello, We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can further assist you. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!
Great app but needs one major improvement
Response from developer
Hello, Your support means a lot to us! Thank you for the fantastic rating.
Impossible to cancel
Response from developer
Hello, We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can further assist you. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!
Fraud
Worst app ever
Response from developer
Hello, We’re sorry your experience wasn’t as expected. Please share more details so we can work to make things right.
Keep Charging after you cancel
Response from developer
Hello, We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can assist you with your refund request. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!
DO NOT USE THIS APP
I’m betting the developer will post the same response regarding the 14 day free trial, I don’t give a damn cancel my subscription NOW all charges will be filed as fraudulent to my bank thanks
STAY AWAY FROM THESE KIND OF FRAUD WEBSITES Worst you’ll not be able cancel subscription
STAY AWAY FROM THESE KIND OF FRAUD WEBSITES
Response from developer
Hello, We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can assist you with your refund request. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!
No
Response from developer
Hello, We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can assist you with your refund request. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!
Graduation date cannot be saved in the education section
Response from developer
Hello, Thank you for bringing this to our attention. We have tested the graduation date field on both iOS and desktop, and the feature appears to be working correctly. Please try refreshing your app or clearing your browser cache. If you still encounter issues, contact us at customerservice@myperfectcv.co.uk so we can investigate your account specifically.
Keep Charging after you cancel
Response from developer
Hello, We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can assist you with your refund request. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!
Destroys Formatting
Response from developer
Hello, Thank you for your rating. We’d appreciate any additional feedback to help us improve and better meet your needs.
It’s a scam do not download or pay
Response from developer
Hello, We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can assist you with your refund request. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time
Not free
Worth the $
Response from developer
Hello, Thanks so much for the 5-star review! We're delighted to know MyPerfectResume is your go-to for job searching and that our features, flexible monthly option, and templates contribute to your success. It truly makes our day to hear you get a job so quickly after using our service!
