Haven’t been able to use since November
I’ve been part of crash corse study but I have not been able to sync since November. Reached out through both app and email multiple times and have not received any response. Glad that long covid is being researched and I hope more steps are taken to get data in future. Still wearing Fitbit and hoping it will be fixed so I can upload my data
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App
Allow us to enrolled in multiple study’s using the same app rather then having to log out and log back in again.
Still quite Buggy.
I religiously sync - afterwards the app says, “Last synced…” (weeks ago.
I want to contribute my data re:Disabling PASC (3 years bedridden after Covid) - but this app does not inspire confidence.
I want to contribute my data re:Disabling PASC (3 years bedridden after Covid) - but this app does not inspire confidence.
App crashes
I am unable to use the app due to it crashing within 1 minute of loading. This started about 1 week ago.
App crashing
The app has been crashing for about 3 weeks now every time I open it to sync. iPhone 13 pro user with Apple Watch. Is this going to be fixed?!?!
App issues
I loaded the app after seeing it discussed on CBS Sunday Morning and was very interested in it. However since 5/26 the ap has stopped working - collecting data from health app, tries to cycle to next screen and the app crashes. I’ve looked for updates and the ability to report a problem to the app developer, neither have been found. I had high hopes for this app so I’m hoping it gets fixed soon.
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App freezing
Can’t sync data, can’t “report problem” or contact developer… past issues seemed to have been addressed fairly quickly but this one is lingering. Previously sound app is sinking. Please fix!
Keeps crashing
Every time I try to sync past data the app crashes partway through.
Brilliant
Amazing app
Why do I have to login as if I’m starting from scratch?
I periodically have login as if I’m starting at the beginning. It now takes an hour to gather data that I presume has been downloaded previously.
It’s difficult to read the faint print For old eyes
Ditto
Amazing app!
This is great!!!!
App Keeps Crashing
The app is fine when it works (hence 4 stars). Using iOS 14.8 on an iPhone 12 Pro Max and am using the newest MyPHD version. App keeps crashing after 5 seconds. Can’t sync.
Really long to upload information
Love the idea, I was participating regularly in the COVID study until a few months ago. The app just takes waaaaay to long to upload my data to. Sometimes I was leaving it overnight because it’s been taking over an hour to update. Having to have the phone open & kept on the app is really frustrating. Was on when it took only 15-20 minutes, but not when it’s well over an hour.
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Stopped working
After I had to navigate away from the app screen because I had to use my phone during a lengthy data transfer, the app stopped working properly. The screen closes before allowing manual data entry and sometimes won’t end the automated data transfer forcing me to close the app in order to use my phone. So far there doesn’t seem to be a fix. The suggestions to reinstall and make sure to answer all the questions might work if one could get that far before the crash.
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Cool, but…
It takes way to long to compile the data. And it seems to want to start over in the morning, which means I need to leave my phone alone and takes longer to enter the daily data.
Nice app
Works great with Apple Watch
Doesn’t work
Do you people ever bother to test your junk? The app just hangs for more than ten hours trying.to download health data until I shut the phone off. Totally useless.
Keeps Crashing
when i open the app or access the dashboard the app crashes. this is an ongoing issue for several months. the last time it successfully downloaded data from fitbit was March 25th. Not sure how outdated data is helpful to this covid study.
Takes forever to upload data
It takes forever to upload data, you have to stay on the app and cannot use your phone for anything else until the app has finished uploading.
