MyPoint CU Mobile User Reviews

MyPoint CU Mobile
MyPoint CU Mobile
MyPoint Credit Union

Customer Experience

Positive experience57.8% of reviews
Neutral4.4% of reviews
Negative experience37.8% of reviews

~ Based on 45 written reviews from the US App Store.

What users say

Is MyPoint CU Mobile Safe?

MyPoint CU Mobile appears safe based on user ratings. AppsHunter Safety Score for MyPoint CU Mobile is 96/100.

This assessment is based on 3,188 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 3,040 App Store ratings for MyPoint CU Mobile.

Is MyPoint CU Mobile Legit?

MyPoint CU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for MyPoint CU Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fails on iOS 17.7.

On login, popup msg says "Update Required"

No update is available for this app, message displays every login attempt. Unable to access account.

App description sats "works on this iPad"

Easy App

This app is quite easy to use and has all the functionality one could ask for-especially for banking! Keep up the good work!

terrible customer service

Customer service and the resolution of problems they themselves create are never prompt, and if you don't want to be overcharged without valid reasons, don't come here. Furthermore, they take days to give you an answer without a solution.

Love it!

It’s hard not living near a MyPoint CU because I’ve been with them since they were PLCU & everything I have is connected. But this app gives me 99% of anything I need from transfers, to Zelle, to depositing checks. Anything I can’t do, I can call their CS(typically). Only thing I needed to go in store for was blank checks(I was doing a deposit and they required a blank check) AND while I was at the branch, I got a new debit card(it was the picture of the beach on it).
All in all, I don’t need to be nearby a MyPoint to get all the great things I want with this app!
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My point

The best in the west. Period end of story!!!

Trouble updating

This update just hangs, I can’t uninstall it and try to reinstall.

iPhone 8 not usable

I have an iPhone 8 and it will not update to iOS 17. So now I can’t use the app because it demands that I have to update the app but apple won’t let me update the app because it requires iOS 17 to update the app. So now I can’t use the app. Please either roll back the iOS 17 requirement or allow the older app that is pre iOS 17 to continue to work.
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Prompt service very efficient!

Thank you for your prompt assistance!

Using transfer to outside account

I needed to set up a process to transfer funds to an outside institution. The instructions work great. I did run into a hick-up with the final step but customer service stepped in and go me the answer. Great work. Thank you

6/2025 bugs?

It was working perfectly. But they had an update and now it doesn’t pass the loading phase.

Yelp review my pt

Like the ease of view acct

Fast and Easy

I have used this app for a while. It is well laid out and easy to use for making payments, checking balances, and other banking functions. I like it better than the website. Login uses Face ID and no need to logout, just close the app. I use my phone for most of my banking. Good job.

I hate this bank

They use many predatory banking practice and are overall very difficult to work with.

Great Credit Union and awesome service

The mobile app excels over others out there. That just shows how hard they work for your business.

Picture too dark

Takes picture after flash goes off I had to use a flashlight just to make sure it’s light enough

Plumber

Been really good to me and my family

Best bank ever

Best bank ever

Keep up the great accessibility

Love being with this credit union. It is always easy to get in touch with human beings who resolved every issue.

Your check deposit software stinks

10 times I tried before it worked.

Buggy

Buggy refuses to log off
Thanks