myPPC User Reviews

Top reviews

Hmm

What's with this color?

Sugestion

Please, can you have in your apps , like other utilities companies the date for central heating overhaul .They will announce you when is necessarily to do this

Dezastru aplicația

Aștept să ajung în România și să schimb contractul cu altcineva. Aici primesc e-mail uri de deconectare pentru neplată și când plătesc, consumul și ce plătești nu e clar, facturile nu sunt clare. Nu recomand

Groaznica aplicatie

Am incercat de cateva ori sa ma autentific, sa efectuez plata facturii, dar de fiecare data imi da eroare si nu reusesc. Am schimbat parola, dar la fel, nu functioneaza nimic. Am incercat sa fac un cont noi, pe o alta adresa de mail, dar nu se poate nici asa..

Citire contor

Am retrimis citirea contorului cu citirea corecta inainte sa emita factura mega umflata din cauza unei citiri gresite! Am retrimis cititea corecta iar dupa asta mi s a emis factura initiala chiar daca am retrimis pentrucrecalculare si am ajuns sa taie gazul din eroarea lor! Multumesc frumos PPC🙏

They won’t take the payment

I’m trying for a month to pay using the app and won’t work.

Worst app ever

Cannot log in, cannot pay the bill :) horror

Worst aplication ever

Error after error after error . Worst aplication of the worst company

Grey and green color!

Please change the grey color from unpaid bill because is very dificult to see the difference between green and gray color because in the background is white..or better idea make a dark mode to the app!! Thanks!

Unstable

App UNSTABLE

Response from developer

Hello! Thank you for mentioning the problem to us! From the information received from the technical service, the myPPC application is working within normal parameters. We recommend that you try uninstalling and reinstalling the application on your mobile phone or connecting on another device by accessing this link: https://myppc.ppcenergy.ro/#!Login. You can access our services without authentication, available on our website https://www.ppcenergy.ro/servicii-digitale/ If you encounter errors, we are waiting for you with an e-mail to mobile.ro@ppcgroup.com accompanied by a screenshot and identification data. And if the situation has been remedied, please re-evaluate the grade given to the application. Have a nice day! PPC Energie Team

Simplu si functional

E o aplicatie simpla si usor de inteles :)
Nu am avut experiente neplacute cu ea, mereu functionala. Datele au fost mereu actualizate corect si rapid. Recomand!

Update failed

It doesn’t work.

Still needs a lot of improvements

I have seen today the developers reply about my previous review where I was complaining (amongst others) of the repeated request for biometric verification. I don't have that option "ticked" in the profile so the advice wasn't very helpful.
There are other issues with the app but I don't have time now to discuss them
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Worst app ever

Adding 1 star because they have nice support team,but, this app has sp many bugs that will cause a lot of issue for the customers, for example at one point I couldn’t sent my index, another time it sent my index but there was no visual representation of the actual idex, another issue is that they added my wrong adress, even after many emails and call, the app is still showing the wrong adress, idk why this app called an “app”, as everthing i click redirects to their live site.. so more like a wrapper. Conclusion, avoid this app and this company, they issued me wrong bills and top of that, right now i can see the bills amount to pay, but can t see actual bills, so yeah..
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Gas index not working

You can’t send the gas index within the allocated period, it said that it is not within the required period even though it is.

Miserable application

Is inpossible to open application under IOS! Prevoius one was much better! You cannot save cards or pay with Apple Pay! Not at all friendly!

Doesn't load

App just launches with a infinite loading wheel

bad UX

can’t submit the index because the button is behind the keyboard and it can’t be closed

Index!!

Dupa ultimul update, NU mai exista optiunea de a transmite personal index ul!!
Poate remediati problema asta in viitor!! Chiar daca se transmite singur index ul! Eu poate vreau sa l dau personal!!

Un app total nereusit

Am instalat pe telefon și nu am putut crea nici contul, dădea eroare non-stop, cu mesajul ca codul client și perechea codul de plată nu sau găsit.