Client
Love it easy to use
Response from developer
This is what we like to hear! Thank you for sharing your experience and for the high rating.
App
I log in use all the right log ins verified my number and info and then the app just kicks me out! Wht?? But stays taking out money but what’s the point if I can’t see it!?
Response from developer
We apologize for the frustrations you're experiencing with using the MyPrimerica App. Our team is available by phone at 800-257-4725 for assistance.
Works Great
I forgot both my username and password, and after properly identifying myself I was able to change my password and login. The app itself is great. It builds your “financial house” which includes your insurance and investment accounts.
Tratando de comunicarme con Soporte y no sirve
No sirve para nada
Response from developer
Para obtener más ayuda, llame al 800-387-7876.
Constantly “under maintenance”
This app is very limited on what it can provide. Unlike other financial platform apps, you can’t view more than on account at a time. For example, when a spouse and yourself both have accounts, there is no way to login in a see both at once. Other apps can allow this despite being two accounts with two logins. Also, it is constantly under maintenance and told to try again later. This is a daily occurrence.
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Response from developer
We appreciate you taking the time to share your experience. Ratings are a great way for us to continuously improve. If you could, please send any additional details about how we can make your future experiences even better to reviews@primerica.com.
