An updated review.
Developers delivered as promised after my initial complaint. Now I am able to add extra $$ to monthly payment that is drafted automatically for the life of the loan. At least this is how it looks like, so I bumped the rating.
Still knocked down two stars because this should have been the default option from the start and not an “amazing new feature” to be added after customer complaints.
ORIGINAL REVIEW: I am forced to babysit the account
I want to change autopay’s minimum due amount, but I can’t. Additional payment cannot be scheduled beyond 30 days from now.
Still knocked down two stars because this should have been the default option from the start and not an “amazing new feature” to be added after customer complaints.
ORIGINAL REVIEW: I am forced to babysit the account
I want to change autopay’s minimum due amount, but I can’t. Additional payment cannot be scheduled beyond 30 days from now.
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App doesn’t work
Unenrolled me from autopay. Unable to view solar info quite often. Error viewing payment history.
App does not work 90% of the time
The tech team behind it is terrible. app is down more than 90% of the time
Updates
Love all the new features and constant updates. Insights is an amazing new tool that I’ve been looking for! AI chat is super helpful also. Bravo.
Don’t change your info
The app will absolutely shut you out if you have the audacity to change your number! I wasted 2 hours of my life and patience trying to get back into the app to access my loan details. Still couldn’t get in so I gave up and used the website.
