1. Home
  2. 💰 Finance
  3. Newrez
Newrez

Newrez

Your mortgage, our commitment

40K ratings
199 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • May 8, 2019
  • August 8, 2026

Features

Developer

Newrez LLC
✨Promote your app ✨
Newrez screenshot #1 for iPhone
Newrez screenshot #2 for iPhone
Newrez screenshot #3 for iPhone
Newrez screenshot #4 for iPhone
Newrez screenshot #5 for iPhone
Newrez screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐199
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 4 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your mortgage loan conveniently from your mobile device. Easily view loan details, make payments, access important documents, and track your loan status securely.

✓View loan balance and payment details
✓Make one-time or scheduled payments
✓Edit autopay settings
✓View escrow breakdown
✓Download tax documents (1098 form)
✓Access loan statements and documents
✓Track loan status
Show original description

What users say

Summarized from real user reviews of Newrez. Based on 40K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy to navigate
  • 👍User-friendly layout
  • 🚀Quick and effective payments

Negative things

  • 🐛Buggy login process
  • 🔒Lack of security features (no Face ID/Touch ID)
  • 🔍Inconsistent user experience
  • 🤔Difficult to reach customer service
  • 🤔Unreliable app functionality
See all reviews

What's New in Newrez

4.12.1

August 8, 2026

We're continuously improving the app to give you a faster, more reliable experience. This release includes bug fixes and performance enhancements to keep everything running smoothly. Thanks for using our app!

More

User reviews

Most RecentHighest RatedLowest Rated

2FA texts never come through on time.

2FA works just fine for every other service I use.
Cardoni15Cardoni15

Access Shortcut

Was in middle of checking my account and screen went black. Went to Apps and found NewRez but cannot get shortcut back. What’s going on???
2.50VPN2.50VPN

Old school outdated bank and app

If you like your accounts interconnected, Newrez will be a painful one. They do not modernize to accommodate any of that. Even linking banks just for transferring, you’re locked into having to write up the account and routing numbers like it’s 1999. Boomer Dinosaurs are running Newrez. Pathetic.
deanjosephdeanjoseph

Broken version?

App doesn’t login in for either Apple OR Android. I had to use a web browser to make a payment today.
aStephenaStephen

Mortgage pymnts

For days I have been unable to sign in to my account to make my monthly mortgage payment.
NonicknamenonethisisstupidNonicknamenonethisisstupid
See 194 more reviews

Developer apps

Shelter Home Mortgage
Shelter Home Mortgage

by Newrez LLC

💼 Business

(11)

Free
Carolina One Mortgage
Carolina One Mortgage

by Newrez LLC

💼 Business

(2)

Free
Conway Financial Services
Conway Financial Services

by Newrez LLC

💰 Finance
Free
Guaranty Mortgage Services
Guaranty Mortgage Services

by Newrez LLC

💼 Business

(2)

Free
Milestone Home Lending
Milestone Home Lending

by Newrez LLC

💼 Business

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login credentials not saved

Bug

Inability to find/access loan information

Bug

Frequent app crashes and errors

Bug

Incorrect payment processing

Bug
✨

Requested Features

4 requests

Add Face ID/Touch ID login option

Feature

Improve customer service responsiveness

Feature

Ensure consistent user experience across platforms

Feature

Enhance security measures

Feature

FAQ

What can I do with the Newrez app?

The Newrez app allows you to manage your mortgage loan from your mobile device. You can view your current loan balance, recent activity, and payment details. It also enables you to make one-time payments, schedule recurring payments, and edit autopay settings.

Can I access important documents through the app?

Yes, the app provides secure access to important loan documents. You can download tax documents, including your 1098 tax form, as well as view your statements and other relevant loan documents.

How does the app help with payments?

The app offers flexible payment options. You can make a one-time payment, schedule recurring payments to ensure timely payments, or edit your autopay preferences at any time directly within the app.

Is the Newrez app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for its core functionality.

What information can I see about my escrow?

The app allows you to view a breakdown of your escrow account. This feature helps you understand where your escrow money is allocated and how it is being used for your mortgage payments.