Great organization to work with
Thank you for everything that you and the team have been doing for me and also making sure that I have everything that I need to make the right it’s greatly appreciated. Thank you.
JRJohn’s Review’s
Jeremy
Let me tell you these women were fantastic. Everything was quick and painless. Maggie, Shayna and Caitlin were fantastic! They were with me every step and kept me on point highly recommend using them. Thank you ladies!!!
SSuds4224
Best Ever
Veterans United started with Matt T. And then exploded with Tyler L. and his team they are a blessing from God. They didn’t give up on me with this long journey. They are the best team to have, because as a first time home buyer they did creative work to get you to the finish line. Thank you all and God has your back always. Keep up the miracle, because you all have it.
Thanks,
Greg & Glenda Eclavea
Thanks,
Greg & Glenda Eclavea
Show more
GDGJS DB
Avoid at all costs
DO NOT USE VETERANS UNITED HOME LOANS. Veterans United dragged my home purchase out for three months without ever locking in a final closing date, ultimately leaving me—a 100% disabled veteran—completely homeless due to their broken promises, predatory pricing, and staggering incompetence. I have already filed a formal complaint with the Consumer Financial Protection Bureau (CFPB), and I will not stop until this branch is held fully accountable.
Here is exactly how this company financially exploited and abandoned a disabled service member:
• Predatory Bait-and-Switch: Loan Officer Jerry Simmons arbitrarily skyrocketed my closing costs from an initial $3,000 to an outrageous, unauthorized $12,000 without my permission. This is blatant financial ambush.
• Forced Upfront Expenses with No Closing Date: Loan Coordinator Patrick Newell forced me to purchase and pay for an entire year's worth of homeowners insurance upfront in full, despite the fact that they didn't even have a closing date set. They happily drained my cash while stringing me along.
• Illegal Appraiser Demands & Extortionate Repairs: They forced me to tear down a garage door that was completely within local building codes, solely because an appraiser—who by law has absolutely no legal authority to state or dictate building codes—wrongfully claimed it wasn't. They then forced an engineer to make me pay for completely redundant structural work to fasten a house that was already securely attached to its foundation. They weaponized the appraisal process to make me burn money for absolutely nothing.
• Total Title Incompetence: Despite forcing me to drain my bank account on their useless repair demands and bloated fees, neither Jerry nor Patrick ever bothered to perform basic due diligence or review the home's title history. After effectively missing three separate closing dates that I successfully met on my end, the loan completely collapsed at the final hour over a title issue that both the State of Pennsylvania and the VA had already fully approved.
• Held Hostage by Management: To top off this absolute nightmare, when the deal collapsed due to their own catastrophic failure, their branch manager/boss refused to cancel my contract.
Veterans United claims to serve those who served, but that is a disgusting marketing lie. They treated a 100% disabled veteran like a paycheck, bled my savings dry, missed three of my closing dates, refused to let me out of the contract, and left me on the street. They are an absolute disgrace to the veteran community and have no business being operational. Avoid Jerry Simmons, Patrick Newell, and this predatory company at all costs.
Here is exactly how this company financially exploited and abandoned a disabled service member:
• Predatory Bait-and-Switch: Loan Officer Jerry Simmons arbitrarily skyrocketed my closing costs from an initial $3,000 to an outrageous, unauthorized $12,000 without my permission. This is blatant financial ambush.
• Forced Upfront Expenses with No Closing Date: Loan Coordinator Patrick Newell forced me to purchase and pay for an entire year's worth of homeowners insurance upfront in full, despite the fact that they didn't even have a closing date set. They happily drained my cash while stringing me along.
• Illegal Appraiser Demands & Extortionate Repairs: They forced me to tear down a garage door that was completely within local building codes, solely because an appraiser—who by law has absolutely no legal authority to state or dictate building codes—wrongfully claimed it wasn't. They then forced an engineer to make me pay for completely redundant structural work to fasten a house that was already securely attached to its foundation. They weaponized the appraisal process to make me burn money for absolutely nothing.
• Total Title Incompetence: Despite forcing me to drain my bank account on their useless repair demands and bloated fees, neither Jerry nor Patrick ever bothered to perform basic due diligence or review the home's title history. After effectively missing three separate closing dates that I successfully met on my end, the loan completely collapsed at the final hour over a title issue that both the State of Pennsylvania and the VA had already fully approved.
• Held Hostage by Management: To top off this absolute nightmare, when the deal collapsed due to their own catastrophic failure, their branch manager/boss refused to cancel my contract.
Veterans United claims to serve those who served, but that is a disgusting marketing lie. They treated a 100% disabled veteran like a paycheck, bled my savings dry, missed three of my closing dates, refused to let me out of the contract, and left me on the street. They are an absolute disgrace to the veteran community and have no business being operational. Avoid Jerry Simmons, Patrick Newell, and this predatory company at all costs.
Show more
CEChris Boomer Eck
Great App
The MyVeteransUnited app is very useful throughout the home buying process. It is easy to navigate, walks you through needed tasks in a very easy to follow manner, and communication to your loan team is effortless in the app with a quick chat button always available in the bottom corner!
Bbahdhjsgagdjf
