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Freedom Mortgage

Freedom Mortgage

Manage & Pay Your Mortgage

111K ratings
324 reviews
#207 in free Finance
💰 Finance
Free

Details

  • Released
  • Updated
  • February 24, 2022
  • October 6, 2026

Features

Developer

Freedom Mortgage
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Freedom Mortgage screenshot #1 for iPhone
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Freedom Mortgage screenshot #3 for iPhone
Freedom Mortgage screenshot #4 for iPhone
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Freedom Mortgage screenshot #6 for iPhone
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📉no. 207
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Reviews summary↘︎
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About

Manage your mortgage conveniently and securely on the go. View loan details, make payments, access documents, and receive important notifications. Built with robust security features for peace of mind.

✓Manage mortgage from anywhere
✓View mortgage balance and loan details
✓Pay bills and manage recurring payments
✓Access in-app help center
✓Go paperless and download documents
✓Receive push notifications
✓Secure login with fingerprint/facial recognition
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What users say about Freedom Mortgage

Reviews of Freedom Mortgage are mostly positive: the Finance app is rated 4.9/5 from 111K App Store ratings. What users like most: convenient payment system, easy to navigate app. Top complaints: login and app issues, lack of accessibility features. Summarized from real user reviews.

Positive things

  • 👍Convenient payment system
  • 🚀Easy to navigate app
  • 🤝Helpful and understanding customer service
  • 💯Great overall experience

Negative things

  • 🐛Login and app issues
  • 🤖Lack of accessibility features
  • 📢Aggressive marketing and data sharing
  • ⏱️Slow payment processing
See all reviews

What's New in Freedom Mortgage

2.1665.1

October 6, 2026

Meet the all-new Freedom Mortgage Mobile app—rebuilt to make managing your mortgage simpler. 1. Easier management: A redesigned Home screen puts key info and actions front and center. 2. Pay in fewer steps: Complete payments in as few as three taps. 3. Financial Tools: Access resources to help manage your home and finances. 4. Learning Center: Explore articles and guidance anytime. 5. Fresh design: Enjoy a cleaner, more modern, and smoother experience.

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Charts

Top Free

📉 207-4

Finance

This app dropped -4 positions in Finance chart.

Last updated on October 15, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Offers

Just need to manage the debt I have, not create more.
_ŒÂ◊_ŒÂ◊

Forced Solicitation Notifications

To my surprise when I went to turn off all the sales offer notifications the app throws at me… They say flat out that the only way you can get important notifications regarding your account is to also allow all the sales offers. Unreal. I’m sorry all the money you’re making from my mortgage interest isn’t enough. You still need more from me. Awful business practice.
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TimezonesTimezones

Never works

Every time I go to open the app it never loads. App is updated, my phone is updated. It works once in a blue moon. 9/10 times it won’t ever load. Super frustrating as this is the only app I have that never loads so I can pay bills easily on my phone. Just me??
AnnoyedAF90AnnoyedAF90

Need Horizontal Viewing

Great app, but on an iPad, you have to view it vertically. You need to offer a Horizontal View for iPads.
Iron springsIron springs

Fake reviews

No one speaks English. But if you enjoy spending two days trying to login to pay your mortgage, then this is the company for you.

In case you can’t tell, this company is frustrating. I’ve been in business many years. Freedom Mortgage is the worst.
Ear14Ear14
See 319 more reviews

Developer apps

Freedom Events
Freedom Events

by Freedom Mortgage Corporation

💼 Business

(2)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to login on app

Bug

App crashes and data issues

Bug

Inconsistent performance across devices

Bug
✨

Requested Features

4 requests

Add Face ID/Biometric login

Feature

Improve escrow payment options

Feature

Provide more payment flexibility

Feature

Enhance app functionality and stability

Feature

FAQ

What can I do with the Freedom Mortgage app?

The app allows you to manage your mortgage from anywhere. You can view your mortgage balance and current loan details, pay your bill, and manage recurring payments. It also provides access to an in-app help center, allows you to go paperless to view and download important documents, and sends push notifications for important updates like new statements or rate opportunities.

How do I set up payments in the app?

You can make a one-time payment or set up recurring payments through the mobile app. After logging in or creating an account, navigate to Account Details and select 'One Time Payment'. On your first visit, you'll set up your banking information. For subsequent payments, simply select your saved account.

What security features does the app offer?

The app offers robust security features to protect your information. You can log in using secure fingerprint or facial recognition. It also includes 24/7 fraud monitoring and access is protected by multifactor authentication, ensuring your mortgage information remains safe.

What are the app's compatibility requirements?

The mobile app supports iOS version 12.0 and above. Please note that not all features may be available on iPad devices. For any login issues, customer support is available via phone.

Is the Freedom Mortgage app free to use?

Yes, the app is free to download and use. While the app itself is free, it is designed to manage your existing mortgage with Freedom Mortgage. Any associated costs would be related to your mortgage loan itself, not the app's functionality.