Freedom Mortgage

Freedom Mortgage

Manage & Pay Your Mortgage

111K ratings
332 reviews
#186 in free Finance
💰 Finance
Free

Details

Released
February 24, 2022
Updated
November 4, 2026

Features

Freedom Mortgage screenshot #1 for iPhone
Freedom Mortgage screenshot #2 for iPhone
Freedom Mortgage screenshot #3 for iPhone
Freedom Mortgage screenshot #4 for iPhone
Freedom Mortgage screenshot #5 for iPhone
Freedom Mortgage screenshot #6 for iPhone
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About

Manage your home loan and make monthly payments easily. View your balance, set up recurring payments, and access important documents securely. Stay informed with notifications and utilize the in-app help center.

✓View mortgage balance and loan details
✓Pay bills and manage recurring payments
✓Access in-app help center
✓Go paperless for documents
✓Receive push notifications
✓Secure login with biometrics
✓24/7 fraud monitoring
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What users say about Freedom Mortgage

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+2

What's New in Freedom Mortgage

2.1717.2

November 4, 2026

Meet the all-new Freedom Mortgage Mobile app—rebuilt to make managing your mortgage simpler. 1. Easier management: A redesigned Home screen puts key info and actions front and center. 2. Pay in fewer steps: Complete payments in as few as three taps. 3. Financial Tools: Access resources to help manage your home and finances. 4. Learning Center: Explore articles and guidance anytime. 5. Fresh design: Enjoy a cleaner, more modern, and smoother experience.

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Charts

Top Free

📈 186+1

Finance

This app rose +1 position in Finance chart.

Last updated on November 5, 2026.

User reviews

Unusable

Literally stuck on the loading screen and can’t use the app. Useless

Face ID doesn’t work

App is great, but since they added Face ID, it’s been annoying. It reads my face fine, but it just stays on the login screen. The even more annoying part is that it won’t fill my saved info now either, so I have to type my info every time - then it asks me to enable biometrics (that don’t work). Someone needs to take a look at that bug.
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Stop Useless Updates

If you’re going to force an update that changes absolutely zero functionality but ads a boat load of junk to take up space - at LEAST retain the account information!

App doesn’t work

I downloaded the app and did not work is giving me a blue screen and nothing else. My mortgage was switched to freedom and I’m not able to pay the mortgage now need to debug the app.

Login

This app never opens despite Face ID turned on and appears to be accepted every time. I still have to sign in with my email and password. Then I’m prompted to enable biometrics every time. I keep my iPhone updated and my apps updated. Seeing other reviews this seems to be a known problem that you’d think they’d fix.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to login on app

Bug

App crashes and data issues

Bug

Inconsistent performance across devices

Bug
✨

Requested Features

4 requests

Add Face ID/Biometric login

Feature

Improve escrow payment options

Feature

Provide more payment flexibility

Feature

Enhance app functionality and stability

Feature

FAQ

How do I set up payments in Freedom Mortgage?

You can set up one-time or recurring payments by logging into your account in the app and selecting 'One Time Payment' from Account Details. You'll need to set up your banking information on your first visit.

What are the supported devices for Freedom Mortgage?

The Freedom Mortgage app supports iOS devices, specifically iPhone and iPad, requiring iOS version 12.0 or later. Not all features may be available on iPad.

Is Freedom Mortgage secure?

Yes, Freedom Mortgage has built-in security features including secure fingerprint or facial recognition login, 24/7 fraud monitoring, and multifactor authentication to protect your account.

What are the customer service hours for Freedom Mortgage?

Customer Care representatives are available Monday through Friday from 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time. You can also contact them at 855-690-5900.

When are payments credited in Freedom Mortgage?

Payments are credited as of the date received. However, payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day.

Does Freedom Mortgage have ads?

No, the Freedom Mortgage app does not contain advertisements.

How often is Freedom Mortgage updated?

The latest version is 2.1717.2, last updated on November 4, 2026. Updates are released regularly to improve functionality and security.

What do users like most about Freedom Mortgage?

User reviews highlight a convenient payment system, an easy-to-navigate app interface, helpful customer service, and a great overall experience as key positives.