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PENNYMAC MOBILE

PENNYMAC MOBILE

Your mortgage, made easy

169K ratings
703 reviews
🔧 Utilities
💰 Finance
Free

Details

  • Released
  • Updated
  • September 11, 2018
  • October 9, 2026

Features

Developer

PennyMac Loan Services, LLC
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PENNYMAC MOBILE screenshot #9 for iPhone
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About

Manage your home loan conveniently with 24/7 access to your account. Track payments, make one-time or recurring payments, download statements, and manage escrow details. Secure login and payment reminders are also available.

✓Check loan balance
✓Track loan payments
✓Set up automatic payments
✓Download statements
✓Manage escrow
✓Payment reminders
✓Fingerprint authentication
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What users say

Summarized from real user reviews of PENNYMAC MOBILE. Based on 169K reviews and a 4.8/5 average, it highlights the 8 positives and 8 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy to use
  • 👍User-friendly interface
  • 💰Convenient payment options
  • 📱Helpful mobile app
  • 🔒Secure login options
  • 💻Efficient website
  • 🗓️Helpful payment reminders
  • 🤝Caring and understanding customer service

Negative things

  • 🐛Frequent app crashes
  • 🔍Difficult to navigate
  • 🔑Login issues
  • 🕰️Slow loading times
  • 🤖Unhelpful automated systems
  • 📃Unclear payment information
  • 🤔Confusing user experience
  • 🤯Frustrating customer service experiences
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+1

What's New in PENNYMAC MOBILE

1.4.402771

October 9, 2026

This release comes with updated design and functionality enhancements based on your feedback. Be sure to turn on automatic app updates to always have access to our most improved version. (Go to Settings > App Store, and then switch on “App Updates.”)

More

User reviews

Most RecentHighest RatedLowest Rated

10/10

Easy to use and navigate
Just.a.regular.guyJust.a.regular.guy

Facial recognition never works

Facial recognition login NEVER works! Very annoying to have to look up my username and password every time.
Fix facial recognitionFix facial recognition

Help me better understand

I submitted my payment before the first but I always have to do it a second time because it never goes through.
carshaggycarshaggy

Easy Navegation

App is very easy to use and not complicated with multiple levels to get to the end.
KOD2768KOD2768

Living the dream

I have really enjoyed PENNYMAC mobile app they have mad it to easy to pay and view everything about your mortgage all in one place we are happy we ended up with them
TotototootiiTotototootii
See 698 more reviews

Developer apps

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(32)

Free
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User experience

🐞

Reported Bugs

4 issues

App crashing when switching between loans

Bug

Biometric login not working

Bug

Pending payments not showing up correctly

Bug

Issues with document viewing and downloading

Bug
✨

Requested Features

6 requests

Biometric login options

Feature

Improved payment tracking and history

Feature

Ability to set up automatic payments

Feature

Better integration between app and website

Feature

More detailed payment breakdowns

Feature

Spanish language support

Feature

FAQ

What can I do with the PENNYMAC MOBILE app?

The app allows you to manage your home loan with 24/7 access to your account. You can check your current loan balance, track payments, set up automatic or one-time payments, download statements, manage escrow, and receive payment reminders.

Is the PENNYMAC MOBILE app free to use?

Yes, the app is available for free. There are no charges for downloading or using the core features to manage your mortgage.

What devices is the PENNYMAC MOBILE app compatible with?

The description does not explicitly state compatibility with specific operating systems (iOS or Android) or device types. However, it is designed for mobile use, implying compatibility with smartphones and tablets.

How can I make payments through the app?

You can make payments through the app by setting up automatic, recurring monthly payments or by making a one-time payment. The app also supports principal reduction and escrow shortage payments.

Can I view multiple mortgages in the app?

Yes, the app allows you to view and pay multiple mortgages. This feature is beneficial for users who have more than one home loan serviced by PennyMac.