PENNYMAC MOBILE Reviews: Is It Legit?

Customer Experience

Positive experience50.4% of reviews
Neutral7.9% of reviews
Negative experience41.7% of reviews

~ Based on 736 written reviews from the US App Store.

What users say about PENNYMAC MOBILE

Is PENNYMAC MOBILE Safe?

PENNYMAC MOBILE appears safe based on user ratings. AppsHunter Safety Score for PENNYMAC MOBILE is 97/100.

This assessment is based on 172,949 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 169,923 App Store ratings for PENNYMAC MOBILE.

Is PENNYMAC MOBILE Legit?

PENNYMAC MOBILE appears to be a legitimate app. AppsHunter Legitimacy Score for PENNYMAC MOBILE is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Absolutely love this company

This is by far the best bank to work with!

Great website

Easy to use and full of helpful information

Simple effective payment system

After authentication it’s very simple and quick.

FaceID

FaceID doesn’t work?

Pago de mi casa

Me facilita mΓ‘s los pagos de mi casa

Payment

This app makes it easy to make your mortgage payment.

PENNYMAC App

App sometimes lags and takes a while to load. Other than that it is a convenient way to pay my mortgage and be updated on promotions.

So easy to use

This app is user friendly and very quick! Love it as I am always traveling and it’s convenient.

PENNYMAC mobile

PennyMac Mobile is an online way to keep up with my payments and check my statements

Very responsive

I’ve send messages several times and have had great response times.
App works well.

Mobile phone.

I kept trying to pay my mortgage on my mobile phone. But could not. Due the size of the screen it was way too big for my mobile phone. It was sized I think for maybe a desk top size.

Update

The new update erased the image of how much left on my mortgage. Seeing what I have left to pay on helped me manage my money

Horrible

App

Payment options

I would like to express my concern regarding not having a one-time debit card payment option.

As a homeowner, I find that having this feature is extremely beneficial because it allows me to make payments conveniently without having to wait two to three business days for a payment to process and post to my account. When weekends or holidays are factored in, that delay can sometimes extend to nearly a week.

I sincerely hope PennyMac will consider adding the one-time debit card payment option. Providing homeowners with the ability to make payments that are processed and reflected on their accounts immediately would offer greater convenience, flexibility, and peace of mind.
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5+ ⭐️ on App update!

Great update to the app for onetime payment options. Quick and easy. 5+stars

Login

Why doesn’t this app have facial recognition option to login with. I’m tired of having to remember my login info. This is thanks app that I have to try and remember my login info

Fix the logout, please

With Face ID turned on, the app automatically does a Face ID login as soon as you log out. Very annoying.

Update

Needs to take the money faster at the time of make payment request

Payment

It’s an easy way for me to manage my Mortgage payments

Pennymac

App is very useful and easy to use