GoodLeap Home Reviews: Is It Legit?

Name: GoodLeap Home
Rating: 4.8 (3973 reviews)

GoodLeap Home

GoodLeap, LLC

🔧 Utilities

💰 Finance

Customer Experience

Positive experience25.6% of reviews

Neutral2.6% of reviews

Negative experience71.8% of reviews

~ Based on 78 written reviews from the US App Store.

What users say about GoodLeap Home

Reviews of GoodLeap Home are mostly negative: the Finance app is rated 4.8/5 from 4K App Store ratings. What users like most: easy to use app, innovative features. Top complaints: frequent app crashes, security and privacy concerns. Summarized from real user reviews.

Positive things

🚀Easy to use app
💡Innovative features
👍Intuitive user interface

Negative things

🐛Frequent app crashes
🔒Security and privacy concerns
💰Overpriced products and services
🤖Poor customer service and support

Is GoodLeap Home Safe?

GoodLeap Home appears safe based on user ratings. AppsHunter Safety Score for GoodLeap Home is 96/100.

This assessment is based on 3,973 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience

1.6% of ratings suggest some concerns

2.8% of ratings point to a risky experience

~ Based on 3,973 App Store ratings for GoodLeap Home.

Is GoodLeap Home Legit?

GoodLeap Home appears to be a legitimate app. AppsHunter Legitimacy Score for GoodLeap Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Interest Slam

The app and the terms appeared to force you into missing the deadline so that the company can always get its interest. They will not treat you like a human being if you call them.

MMiaJewels

18 days ago

An updated review.

Developers delivered as promised after my initial complaint. Now I am able to add extra $$ to monthly payment that is drafted automatically for the life of the loan. At least this is how it looks like, so I bumped the rating.

Still knocked down two stars because this should have been the default option from the start and not an “amazing new feature” to be added after customer complaints.

ORIGINAL REVIEW: I am forced to babysit the account

I want to change autopay’s minimum due amount, but I can’t. Additional payment cannot be scheduled beyond 30 days from now.

NNK7888

a month ago

Response from developer

Thank you for taking the time to share this feedback. We're sorry for the frustration this caused in trying to schedule payments. We want you to know we're actively working on adding the ability to schedule custom payments further out, and expect this to be available within the next month. In the meantime, please reach out to us at appfeedback@goodleap.com with your email address and phone number associated with your account so we can assist you directly.

App doesn’t work

Unenrolled me from autopay. Unable to view solar info quite often. Error viewing payment history.

MMojojojo90

a month ago

App does not work 90% of the time

The tech team behind it is terrible. app is down more than 90% of the time

Cckrston

a month ago

Updates

Love all the new features and constant updates. Insights is an amazing new tool that I’ve been looking for! AI chat is super helpful also. Bravo.

Iivw7788

2 months ago

Don’t change your info

The app will absolutely shut you out if you have the audacity to change your number! I wasted 2 hours of my life and patience trying to get back into the app to access my loan details. Still couldn’t get in so I gave up and used the website.

MMoonchildmich

2 months ago

Takes double payments

You pay early and over the amount owed. They then take the scheduled payment, with the excuse of we changed payment companies, then they shrug at you. I feel for the people that this would hurt. They only helped me lower their already predatory interest. Stepping on the backs of society to finally get to the top must me lonely when you have all the toys but treat humans like disposable items. Wishing you much success with your business model.

BBbunky bruser

2 months ago

Response from developer

Thank you for taking the time to share your experience. We are so sorry for any frustrations this has caused you. We would like to look into this further. If possilble, can you please share your email and phone number used on your account to appfeedback@goodleap.com? Thank you for giving us an oppotunity to assist you.

Ever since the new app

I have had nothing but frustration with the app and the company. I regrest ever doing business with them if their plan was to create this app to penalize customers who pay early and decrease the security of their data and information.

NN0iSEA

3 months ago

Locked auto pay to fixed amount

The app and terms work together to try to force you into hitting the predatory interest rate beyond the promotional period. I tried to schedule the automatic payments myself to make the amount to burn down the loan in the promotional no interest period and it locks you out of scheduling payments beyond the current and next month. Scummy app, scummy company. There’s no reason to operate this way in 2026 other loan apps have the decency to allow the user to schedule their own payment amount. Setting calendar reminders and knocking this out ahead of schedule. Never doing business with this company ever again. This review will probably be drown out by fake 5 star click farm reviews but I hope at least one person reads this…

DDMBesr

3 months ago

Response from developer

Thank you for taking the time to share this feedback. We're sorry for the frustration this caused in trying to schedule payments. We want you to know we're actively working on adding the ability to schedule custom payments further out and expect this to be available within the next month. In the meantime, please reach out to us at appfeedback@goodleap.com with your email address and phone number associated with your account so we can assist you directly.

I would rate 0 if I could

We paid off on time to a $0 balance, and Good Leap added a $40 past due note to our account.

I will never recommend this company to anyone. They are deceptive and fraudulent in my opinion.

P2PO’d customer 2016

3 months ago

Great app, questionable business

This app was exceptionally helpful in allowing me to see the loan terms of my loan, which came with a one-year introductory offer. That proved very helpful because despite that offer, documented in the app and in all materials I had received, Goodleap attempted several times to make me pay interest despite my paying off the loan within the introductory period. If you use Goodleap, use this app. Also, if you use Goodleap, keep both eyes on them because if my experience is any indication, they may try to charge you on a loan despite it being paid off.

DDereliqmyballz

4 months ago

Response from developer

Thank you for the detailed feedback. We're glad the app made your loan terms easy to see and track. That's exactly what it's built for. We take billing concerns seriously, and we'd like to look into what happened with your account directly. Please contact us at appfeedback@goodleap.com with the email address and phone number associated with your account so our team can review the details with you.

They do everything to stop you paying no interest!!

They will not allow you to schedule custom payments in order to pay off your balance in time per the 0 interest advertised! You have to do it manually every month, or the minimum every month! Shady!

Rredbandanacardinals

4 months ago

App

The goodleap app does not refresh. It also doesn’t sync with the enphase app.

J1Jerine 1

4 months ago

Solar

Great investment!!

BMBobbie Medina

5 months ago

Rip off

No transparency in app not enough detailed information. Takes 2 months to post transactions for it to appear so you can see it. Scam worst than same day loan. Wish I just paid up front with my credit card.

SScammeed2

5 months ago

Don’t change your number, EVER

Months have gone by. I called the techs every month. My number is still not updated. I cannot pay. Every month I have to call in my bill and it’s the same thing. Update number, update the app. Do you have our new app. Ye yes yes. And still I cannot pay. This is a horrible service

Ssoupgirl68

5 months ago

Response from developer

Thank you for sharing your experience with us. We're sorry to hear about the ongoing frustration you've experienced with updating your phone number. We would like to have our team look into this further for you. If you're willing, please send your email address and phone number you originally used to appfeedback@goodleap.com so we can look into this further. We appreciate your patience and again sorry for your experience.

Create an account

App wont work they keep saying give it a few days. If I create my account it should work immediately so I can make payments immediately

CCCSU2011

5 months ago

Doesn’t work

Fix your app

SSisisisi1119

5 months ago

Retired

Great company great customer service and great product. Really great installers

KMKrail man

5 months ago

I am forced to babysit the account

I want to change autopay’s minimum due amount, but I can’t. Additional payment cannot be scheduled beyond 30 days from now.

I am forced to babysit the account.

Everyone, avoid GoodLeap if you can or you’ll pay $$$$$ extra over the life of the loan.

NNK7888

6 months ago