MyPrize US User Reviews

Customer Experience

Positive experience32.9% of reviews
Neutral6.1% of reviews
Negative experience61.0% of reviews

~ Based on 82 written reviews from the US App Store.

Is MyPrize US Safe?

MyPrize US: Social Casino appears safe based on user ratings. AppsHunter Safety Score for MyPrize US is 96/100.

This assessment is based on 1,227 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
0.2% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 1,227 App Store ratings for MyPrize US.

Is MyPrize US Legit?

MyPrize US: Social Casino appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyPrize US is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

SCAM!!

I’m only giving 5 stars so you all can see my review. I ran my money up immediately to almost $150 and have not been able to cash out to any of the options they offer. I contacted support (which took about 2 weeks) to get directed to AEROPAY’s customer support. I’ve been waiting for 3 days for a response as they said “sending multiple emails will basically get you skipped”. I just want my money! DO NOT AND I REPEAT DO NOT DOWNLOAD THIS APP!!!
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Finally!

Finally a game where you have fun and actually get a payout! Big fan and recommend!

Don’t play this app

I played. I won. And because I’m in the middle of a name change and my account and my id mismatched I didn’t get my winnings. When I reached out to support instead of asking for supporting documents like my court order and or a second form or ID….they just closed my account.

Response from developer

Hi Naeveh, Thank you for letting us know about your situation. We'd appreciate the opportunity to look into this further. Please contact our support team at support@myprize.us with your account details and Manager Review on the title so we can review your situation. We value you as part of the MyPrize community. Warm regards, The MyPrize Team

Put 5 stars so you’ll see

Probably the worst social casino I’ve ever played I put 50 dollars in and got 50 deadspins don’t waste your time I just did for you

Disappointed

The app has been verifying my identity for over two weeks. Let me spend real money to buy sc but won’t let me play anything due to app still trying to verify my identity. Can’t even get a refund so now I’m out of money with even getting a chance to win anything. Seems like a scam to me.

Response from developer

Hi Chris, We appreciate you bringing this to our attention. We're sorry to hear you've encountered these issues with your verification process and account balance. We'd like to help resolve this for you. Please reach out to support@myprize.us with your account details, and our team will investigate this thoroughly. Thank you for your patience as we work to address this situation. Warm regards, The MyPrize Team

Not what you think.

It’s an okay game but the game will take take and take with no real good payouts. You may win one time but after that you can forget it. Loved playing it but I have to be done with it when the payback is never there. I have 3 stars bc it was fun but that’s it.

Response from developer

Hi Mama0618, Thank you for taking the time to share your feedback with us. We understand your frustration and apologize for any disappointment with your recent play. We'd appreciate the opportunity to look into this further. Please contact our support team at support@myprize.us with your account details so we can review your situation. We value you as part of the MyPrize community. Warm regards, The MyPrize Team

Can’t withdraw money

I have been trying to contact customer service. My account is verified but it says my account is temporarily under review. I go back into my account and say my sweeps cash balance is 245 although I won that money but redeemable cash is 0.00. I have screenshots of my account and have followed up with customer service but they don’t follow up back to me. I just want my money that I have won with the app..
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Response from developer

Hi Jesus, We appreciate you bringing this to our attention. We're sorry to hear about the delay with your account review and customer support follow-up. We'd love to discuss this with you directly and see how we can make this right. Please reach out to our support team at support@myprize.us with your account details, and please put ""Manager Review"" in the subject line so our team can check and prioritize your case accordingly. Thank you for being part of MyPrize, and we genuinely appreciate your patience. Warm regards, The MyPrize Team

Great play-along, but frequently kicked out

This is the only site I know that lets you play-along and win while watching creators. That is a great feature!
That said, the site and app time often time out or something, causing me to miss some of the play-along. One of the people I follow had a max win, but I missed out on because of some unknown error.
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Response from developer

Hi Frizbee, Thank you for sharing your feedback with us. We apologize for any inconvenience this has caused. We'd appreciate the opportunity to look into this further. Please contact our support team at support@myprize.us with your account details so we can review your situation. We value you as part of the MyPrize community. Warm regards, The MyPrize Team

Legit and fun

I signed up and won $220 with my free coins! I didn’t know you had to verify your account before redeeming but after the verification process they cashed out my prize immediately after !! I was super skeptical and just knew the saying “if it’s too good to be true then it probably is” was going to be the outcome but wow was proved incredibly WRONG!
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total scam!

Terrible app, Terrible customer support & service, just scamming you out of any money they can possibly get out of you! spent 20 won over 200 in sc and they took it all my winnings and is now zeroed out and then they froze my account completely and wont either give me a refund nor give me the honest wins i had made using my deposited funds. now they wont even respond to my emails or try to fix any of it! total waste of money time and patience !
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Response from developer

Hi Jessi, Thank you for letting us know about your experience. We want to address your concerns. Please contact our support team at support@myprize.us with your account details and Manager Review on the subject, and we will work with you directly to investigate your situation. We value you as part of the MyPrize community and appreciate your patience with us. Warm regards, The MyPrize Team

SCAM

They will do everything to make sure you can’t redeem your balance. They will constantly ask you to verify your account. I’ve been contacting support for over 5 hours now and they still are making me redo the entire process. When I send a ticket for help it says they closed the request and they will tell you they fixed the problem when it’s not fixed and not reply for hours.
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Response from developer

Hi Heoni0101, Thank you for letting us know about your situation. We apologize for any inconvenience this has caused. We would like to clarify that we offer instant redemptions via Aeropay in addition to USDC, and our team is happy to walk you through this feature if needed. Please contact our support team at support@myprize.us with your account details and Manager Review on the subject so we can assist with your redemption options and review the verification process. Thank you for your patience. Warm regards, The MyPrize Team

Verify your account

Literally impossible to verify your account you press the link it doesn’t work you hold it it takes you to safari and either you fail the verification or your on a infinite inspecting screen put $20 on this app then it didn’t let me play after.

Response from developer

Hi Zander, Thank you for letting us know about your situation. We apologize for any inconvenience this has caused. We'd appreciate the opportunity to look into this further. Please contact our support team at support@myprize.us with your account details so we can review your situation. Thank you for your patience. Warm regards, The MyPrize Team

MyPrize

So far it has been great. Especially if you keep up with checking in. Picking a game is difficult because there are so many lol

Verification issue

It has a lot of verification issues. I have had to verify my account multiple times. I am unable to withdraw my money which is over $200. I have written to tech-support, which is no help. I am unable to play any games or do anything? They fixed the issue one time then 10 minutes later it happened again
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Response from developer

Hi there, Thank you for letting us know about your situation. We apologize for the frustration this has caused, especially with the issue returning after it seemed to be fixed. We want to help resolve this for you. Please contact our support team at support@myprize.us with your details and please add **Manager Review** in the subject line. Our leadership team will work with you directly to review your verification status and get this sorted out once and for all. Thank you for your patience. Warm regards, The MyPrize Team

Don’t do it.

They have no problem taking your deposit but when it comes time to cash out that’s where the real issues start. Verified with phone and account and everything and not support is ignoring me. I don’t expect them to pay my winnings.

Response from developer

Hi Gibnutts, Thank you for letting us know about your experience. We'd like to clarify that we offer instant redemptions via Aeropay in addition to USDC, and our team is happy to walk you through this feature if needed. Please contact our support team at support@myprize.us with your account details so we can assist with redemption options and review your verification status. We value you as part of our community and hope to improve your experience. Warm regards, The MyPrize Team

Amazing games!

Very easy to use. Gameplay is amazing and withdrawal process is even better. Highly recommend!

Great App easy download

Very easy to use and enjoyed the games! Payment is simple and easy.

Best app so fun and easy

Highly recommend this app. Sign up was super quick and easy and I was playing within seconds. The community is great and paying with Apple Pay made it seamless.

Can’t even sign up

I’ve been trying to sign up for this game for a week now! Every option that I choose is not working.

Response from developer

Hi MissDimples26, Thank you for letting us know about your experience. We want to help resolve this for you. Please contact our support team at support@myprize.us with your details and we'll have it checked out. Thank you for your patience. Warm regards, The MyPrize Team

My Favorite App

I love MyPrize, so many big wins and tons of fun! Very easy to get started too!