Upset
App has not been working nor online banking. How am I suppose to see my financial Info? Been almost a month now. How can you not see that as a company ? Someone should have their job up for review tbh
New and Improved Update Does NOT Work
Since the update I have not been able to log in to the app. I’ve called tech support and gone into the bank for help. Seriously thinking about moving my multiple accounts to another bank. New and improved? NOT
Can not access app
Ever since your latest update I can not even open the app on my iPhone. When I call for support I was told that it was no longer compatible with my iPhone 12. It worked fine before the update.
Review
Fun and intuitive app i was cashing checks in no time
Provident bank mobile banking app
The thing won’t let me log in
Not enough history shown
See above.
I use the app to deposits checks but
The mobile check deposits worked well for the last few month but this month I can’t seem to get it to work at all. I’d make sure my picture is clear and is aligned with the border but every time the app tells me it cannot recognize the bottom of the check. Now I have to go out of my way to drive to another city just to deposits a check
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Gary M Feinberg MD
Essential and professional Staff and online service
Provident mobile deposit app needs work
This app has been very hit and miss. The thumbprint feature doesn’t work all the time and was causing problem. Bank told me not to use fingerprint option because it acts up. Several times I have tried to transfer money to my son and the app says that it can’t process right now. Then I have to call in and do it over the phone, which takes a while and I’m always in a hurry when the app can’t transfer money
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Chronic problems signing in
Always been problematic and unfriendly.
Ugh
The app wants me to update but won’t open app. Really????
Provident bank app
I use this app a lot to track my cash flow. Since the last couple of updates ago, it keeps telling me I don’t have network connectivity.
Of course all my other apps , my laptop and my Dish all are finding the network with no problem. Sure would like someone to FIX this !!!
Of course all my other apps , my laptop and my Dish all are finding the network with no problem. Sure would like someone to FIX this !!!
Connection
I keep getting kicked out due to “connectivity issues” just started recently, but my internet hasn’t changed.
Perhaps a bug with new update
Perhaps a bug with new update
trouble logging in
everytime i try to log in it says i have no connection, wifi is on, service is working. the app refuses to let me log in.
Can’t log in and needs updating bad
This app is horrible. Bad enough it’s so limited on what u can do like transfer money from one bank to another and other limitations. Screen is so simple and outdated u cannot see transactions past the length of the page and so on and so on. Now for the past 2 weeks I cannot pay my bills since when I try to log in it says I have no WiFi connection but iam connected and all my other apps are fine. This App needs serious updating and fixing immediately. I cannot log in now to pay my bills. Horrible. Ready to close this account all together.
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Can’t Use the ap
Can’t use the app because it says I have no network connectivity check my connection. Although I an fully connected to a network
What do I do
What do I do
Deposits
A new glitch. Every time I try to deposit a check your app doesn’t provide a decimal point
Trouble logging In
Every time I login with my password it says it doesn’t authenticate it, however, I go to the actual website and it works perfectly. This has been a major issue since I got this app! It needs to be fixed now!
WORST BANK & APP EVER
This is the worst app ever for a bank. To say this Bank and app are unreliable is putting it lightly. It NEVER EVER WORKS. SO FRUSTRATING!!!!!!!!!!!!!!! I HATE THIS BANK
Piece of crap
Can't log in. Keeps asking me questions that I never even chose.
