mySCFHP

mySCFHP

Manage your health & benefits

63 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • January 21, 2025
  • July 7, 2026

Features

mySCFHP screenshot #1 for iPhone
mySCFHP screenshot #2 for iPhone
mySCFHP screenshot #3 for iPhone
mySCFHP screenshot #4 for iPhone
🖼️Get Icon
Icons↘︎

About

Manage your health plan benefits, claims, and authorizations. Update contact information, request new ID cards, and change your Primary Care Provider. Access transportation services and connect with customer support.

View benefits, claims, and authorizations
Update contact information
Request new ID cards
Manage Primary Care Provider
Request medical transportation
Contact customer service
Show original description

What's New in mySCFHP

1.0.3

July 7, 2026

We have fixed a few bugs, improved app performance, Add ID card to wallet feature.

User reviews

Very frustrating!!

I can no longer get my test results ,x-rays, CT scan or MRIs!!

Can’t log in.

I try to log in, then send code to my phone then nothing happens.

Literally useless

You literally cannot use this app because it is impossible to log in. It either takes you back to the main login page or gives you an error of “Bad Request”. This issue has apparently been going on for months without any fix based on other reviews.

Response from developer

Hi WhoCouldItBeNow?, we’re sorry to hear about your issue logging into the app. Our Customer Service team is available to help at 1-833-987-2347 from 8:30am to 5pm, Mon-Fri PST or by email at CallCenterManagement@scfhp.com. We apologize for the inconvenience. Thank you!

Can’t Get Past Login Screen

Just downloaded the app five minutes ago, so I know I have the most recent version. I used login credentials, and verified via a code sent to my phone. I tried three times and each time after verifying, I was sent back to the Login screen.

I love SCFHP, but not liking the app, since it’s useless.
Show more

Response from developer

Hi 99Jen99, we’re sorry to hear about your issue logging into the app. Our Customer Service team is available to help at 1-833-987-2347 from 8:30am to 5pm, Mon-Fri PST or by email at CallCenterManagement@scfhp.com. We apologize for the inconvenience. Thank you!

Stuck in login

I also tried to login in. But it’s in a constant loop. App version 1.0.1

Response from developer

Hi Shancan1, we’re sorry to hear about your issue logging into the app. Our Customer Service team is available to help at 1-833-987-2347 from 8:30am to 5pm, Mon-Fri PST or by email at CallCenterManagement@scfhp.com. We apologize for the inconvenience. Thank you!

FAQ

What can I do with mySCFHP?

With mySCFHP, you can view your health plan benefits, claims, and authorizations, update your contact information, request a new ID card, and manage your Primary Care Provider. You can also request transportation to medical appointments and contact customer service.

How do I register for mySCFHP?

To complete registration for mySCFHP, you will need information from your SCFHP member ID card. Visit the app to begin the registration process.

What devices does mySCFHP support?

mySCFHP is available for iPhone and iPod devices. It is designed for iOS users to manage their health plan on the go.

Is mySCFHP free to use?

Yes, mySCFHP is completely free to download and use. There are no charges associated with accessing your health plan information and services through the app.

How often is mySCFHP updated?

The latest version of mySCFHP is 1.0.1, and it was last updated on January 31, 2025. Updates typically include improvements to features and performance.

What is the age rating for mySCFHP?

mySCFHP has an age rating of 12+. This indicates that the content is generally suitable for individuals aged 12 and older.

Who developed mySCFHP?

mySCFHP was developed by the Santa Clara County Health Authority. They are dedicated to creating opportunities for better health and wellness for all in Santa Clara County.

Where can I find more information about Santa Clara Family Health Plan?

You can find more up-to-date information from Santa Clara Family Health Plan by visiting their official website at www.scfhp.com. This site provides details on their services and community involvement.