mySCFHP User Reviews

mySCFHP
mySCFHP
Santa Clara County Health Authority
💪 Health & Fitness
🏥 Medical

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Very frustrating!!

I can no longer get my test results ,x-rays, CT scan or MRIs!!
Angela B!Angela B!

Can’t log in.

I try to log in, then send code to my phone then nothing happens.
Aleegee_96Aleegee_96

Literally useless

You literally cannot use this app because it is impossible to log in. It either takes you back to the main login page or gives you an error of “Bad Request”. This issue has apparently been going on for months without any fix based on other reviews.
WhoCouldItBeNow?WhoCouldItBeNow?

Response from developer

Hi WhoCouldItBeNow?, we’re sorry to hear about your issue logging into the app. Our Customer Service team is available to help at 1-833-987-2347 from 8:30am to 5pm, Mon-Fri PST or by email at CallCenterManagement@scfhp.com. We apologize for the inconvenience. Thank you!

Can’t Get Past Login Screen

Just downloaded the app five minutes ago, so I know I have the most recent version. I used login credentials, and verified via a code sent to my phone. I tried three times and each time after verifying, I was sent back to the Login screen.

I love SCFHP, but not liking the app, since it’s useless.
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99Jen9999Jen99

Response from developer

Hi 99Jen99, we’re sorry to hear about your issue logging into the app. Our Customer Service team is available to help at 1-833-987-2347 from 8:30am to 5pm, Mon-Fri PST or by email at CallCenterManagement@scfhp.com. We apologize for the inconvenience. Thank you!

Stuck in login

I also tried to login in. But it’s in a constant loop. App version 1.0.1
Shancan1Shancan1

Response from developer

Hi Shancan1, we’re sorry to hear about your issue logging into the app. Our Customer Service team is available to help at 1-833-987-2347 from 8:30am to 5pm, Mon-Fri PST or by email at CallCenterManagement@scfhp.com. We apologize for the inconvenience. Thank you!

Won't allow you to Log In

Even when I successfully log in, it still brings me back to the log in page over and over again. Looks like I'm not the only one having this issue. Not sure how calling customer support will help when clearly it's a bug in the app. Website allows me to log in but not the app.
AC-247AC-247

Can’t log in

When I complete the login process, it takes me right back to the login screen, in an endless loop. EDIT: I tried updating to version 1.0.1, per the developer’s response (below). Unfortunately, the problem persists.
wakinginthedreamwakinginthedream

Response from developer

Hi wakinginthedream, we’re sorry to hear about your issue logging into the app. Please try updating the app and logging in again with version 1.0.1. If you need further assistance, our Customer Service team is available to help at 1-833-987-2347 from 8:30am to 5pm, Mon-Fri PST or by email at CallCenterManagement@scfhp.com. Thank you!

Terrible app

Can’t even log in. App is stuck in log in screen. Please fix this, dev.
Maxine SantoriMaxine Santori

Response from developer

Hi Maxine Santori, we’re sorry to hear about your issue logging into the app. Our Customer Service team is available to help at 1-833-987-2347 from 8:30am to 5pm, Mon-Fri PST or by email at CallCenterManagement@scfhp.com. We apologize for the inconvenience. Thank you!

Very cool app

Very cool app
SagittariusQueen777SagittariusQueen777

Can’t log in

When I complete the login process, it takes me right back to the login screen, in an endless loop.
wakinginthedreamwakinginthedream
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