Not user friendly
I have had multiple issues with the app and accessing my children’s information and pages. Every time I log on their connections to the portal is missing. Extremely frustrating
La mejor atención
Hospital y personal de calidad garantizada
Successful Ablation
We had an outstanding experience @ Lucile Packard Children Hospital Stanford during my daughter’s ablation procedure. The entire staff was exceptional-professional, compassionate and highly skilled. They made sure we were informed and supported every step of the way. We are truly grateful for the excellent care and kindness we received. Highly recommended. We would like to extend our gratitude to Dr. Ceresnak, Genevieve NP, Jonathan RN, Roanne RN, the anesthesiologist and to the rest of the staff that I need not remember the names. You are all amazing. We are forever grateful.
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Poor user interface
Very poorly designed app with almost no help on scheduling and planning appointments ahead of time. Patients always need to call the office during working hours for scheduling. The purpose of app to make it easy for scheduling but this app is of such a failure whenever i try to use it.
Used Navigate The Hospital
My daughter’s first hematology appointment was at the Bass Center, and our experience navigating the hospital was made much easier thanks to the Stanford Children’s app. While the front desk did a good job explaining the directions, there were multiple turns to remember. Instead of worrying about getting lost, I opened the app, clicked on the Navigate the Hospital tile, and easily found the Bass Center in the directory. The navigation worked just like a GPS for walking, guiding me right to the door with precise directions. I’ll definitely be using this feature for future visits to other departments at Stanford Children’s !!
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