Don’t bother downloading
It’s not an app. It just pulls up the web view, and you log in and view everything through the app’s browser instead of your own. Once you close the browser, the app just waits for you to log in via the browser again.
There is zero reason to download this. I’m honestly confused why this was even created.
There is zero reason to download this. I’m honestly confused why this was even created.
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Made me not want to have kids
Seriously. That’s how bad the app is.
No way to pay bills (bill code not provided)
Decent app for most things, but by far the most frustrating thing is the inability to make a payment.
First, it asks you to provide info (name, phone #, invoice #), and there is no way to copy the invoice number within the app. I have to take a screenshot of it, then go to the payment portal and switch between the screenshot and entering it in the app.
Next it asks for a bill code, which isn’t even provided in the app or the email notification for the bill. I can’t move forward with paying the bill without this code, so I’m stuck.
First, it asks you to provide info (name, phone #, invoice #), and there is no way to copy the invoice number within the app. I have to take a screenshot of it, then go to the payment portal and switch between the screenshot and entering it in the app.
Next it asks for a bill code, which isn’t even provided in the app or the email notification for the bill. I can’t move forward with paying the bill without this code, so I’m stuck.
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Can’t log in
Have contacted customer support but app remains not working for weeks. Based on other reviews seems this is something they are not working to fix. Separately though the Progyny benefit is great, just wish I could access my records in the app
Scam
Do not use this app. The login issue is still happening.
