Rarely Loads
This app rarely loads properly. When I receive push notifications that I have a new message, lab report, document etc. I can’t actually access the information through the app because it won’t load. The loading circle just spins.
Terrible App
I have been on this app for 2 years. It continues to work inconsistently and fails to play its critical role as a main source of communication for fertility treatments. Individuals are already managing stressful, overwhelming, and life changing circumstances. This unfortunately adds to the stress and can delay access to time sensitive information.
Show more
Brutal
This app doesn’t work consistently. It’s unreliable. It also doesn’t do basic things like default into the right calling code. Disappointing given how much clients of the care provider who uses it pay.
Can’t communicate at critical time
App is not loading regularly, while I’m spending 20k to do a treatment. What are my doses. When are my appointments. I need to ask questions. I really hope it doesn’t compromise my outcomes
Not working well the last few weeks
This is the only way to talk to my clinic, and I have issues right now, and I can’t get answers, very unreliable, did the update and now can’t access the app at all
