One of the worst apps
This app is not user friendly! The interface is horrible. It’s difficult to find new messages and very frustrating to navigate through the app to find what you need. It’s an archaic design that is in desperate need for an update. Patients using this portal are already exhausted and frustrated we need an easy to use well designed app as there is already a huge cognitive load during fertility treatments
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Not user friendly
My biggest issue is the mailbox. I wish you could reply to messages vs having to create a new one each time.
Terrible
Possibly the worst app I’ve ever used. Every icon means something counterintuitive. It should be burned to the ground.
Not a great app
No notifications for new messages, so many bugs in viewing test results and medical charts, no proper way of seeing the appointment time. I don’t understand why the developers don’t bother fixing anything. It’s not rocket science!
No alert for messages
It’s great getting all the information on the app but it doesn’t alert you when you’ve received a new message.
The calendar doesn’t show you your appointment on the appropriate date, it just stays in the date the appointment was created on. The app is harder to navigate than the desktop version.
The calendar doesn’t show you your appointment on the appropriate date, it just stays in the date the appointment was created on. The app is harder to navigate than the desktop version.
