Glitches Galore
I reset my password on the computer. Was able to log in successfully. I tried to log in to the app and it said my information is incorrect. This keeps happening.
This app sucks
The message function doesn’t work and is giving a 401 error and horrible interface and usability.
Very inconvenient
Everytime I try to click on something in the app it closes and I have to login again for it to do the same thing. If there’s nothing new on the main page you can’t access any of your records.
Bugs
There are many bugs with the app that I’m hoping will be fixed soon! Whenever I try to complete the tasks, such as uploading my photo or insurance card, the app closes and logs me out. I’m completing tasks and uploading documents such as my medical records on the desktop website until the bugs within the app are fixed.
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App utilization
App utilization is by far the worst that I have ever experienced. Getting to the different options is not easy or user friendly. You consistently get notifications for things that you have already read or actioned. Let’s not even talk about trying to figure out which menu option you want because there are no titles to anything. You have to click through every icon to hope that you find what you are looking for. The design of this app needs to be reconsidered and redesigned to make it easier to navigate.
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