Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

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About

Manage your health insurance information on the go. Access your ID card, find providers, view expenses, and connect with an advice nurse or virtual visit 24/7. Keep all your health plan details in one convenient place.

Manage health plan information
Find primary care providers
24/7 advice nurse and virtual visits
Search for doctors and facilities
View and save health ID card
Track claims and authorizations
Access health records
Show original description

What's New in MySHL

1.13.0

July 8, 2023

Bug fixes and improvements to enhance your experience.

User reviews

0 Stars

Doesn’t work at all. As if the app was never tested before launching…

Useless

Can’t log in at all via the app. I’ve had the same experience as other with the endless loop of registering, then trying to sign in only to be asked to register again. When I try to log on via the website it just loads forever.

DONT DOWNLOAD THIS TRASH APP!

I wish I would of read the reviews before I did this. It had no problem getting all my personal info! DONT USE THIS APP!

Does not work

This app doesn’t work
You go in a loop of adding your information just to end up in the same loop!
I downloaded the app because their website is broken too!
I guess they can’t afford having a working site or app after paying millions $$$$$ to their executives🤷🏻‍♀️

Response from developer

Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

Pointless

Continuously asks for the member ID and zip code and won’t actually register the account. Neither the app or the website are functional. Full redesign needed. I’d expect more from a United HealthCare company.

Response from developer

Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.

FAQ

What is MySHL?

MySHL is a mobile application designed for Sierra Health and Life members to manage their health insurance information. It allows users to access their ID card, find providers, view health records, and connect with healthcare services.

Is MySHL free to use?

Yes, MySHL is available for free download and use. As a free application, it provides members with convenient access to their health plan details and services without any upfront cost.

What devices does MySHL support?

MySHL is available on iPhone and iPad devices. Users can download and use the app on their Apple mobile devices to manage their health insurance on the go.

How often is MySHL updated?

The latest version of MySHL is 1.13.0, which was last updated on July 8, 2023. The developer continuously adds new features and functionality to improve the user experience.

Can I access my health records through MySHL?

Yes, you can access your health records through the MySHL app. This feature allows you to view your personal medical information conveniently within the application.

What is the age rating for MySHL?

MySHL has an age rating of 12+. This indicates that the content and features within the app are considered appropriate for users aged 12 and older.

How can I get started with MySHL?

To get started with MySHL, download the app and sign in with your One Healthcare ID. First-time users will need to create an account to access their health plan information and services.

Does MySHL offer virtual visits?

Yes, MySHL offers 24/7 virtual visits with no appointment needed. This feature allows members to connect with healthcare professionals remotely for consultations and care.