Where is the app support?
I’ve tried to follow a chain to help me with some of the functionality of the app but can’t.
The whole process is circular, leading me from the app to the website and back to the app.
I just want to know why I can’t see the house picture in functionality.
I just get the house with no numbers telling me what is happening with my system (power generation, battery charge or discharge and what level of charge is available.
Help please.
The whole process is circular, leading me from the app to the website and back to the app.
I just want to know why I can’t see the house picture in functionality.
I just get the house with no numbers telling me what is happening with my system (power generation, battery charge or discharge and what level of charge is available.
Help please.
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App defo has wifi connection issue
Whilst the solar system itself seems to be working extremely well, either this app or the wifi internals on the inverter/system seem to have random periods of not communicating, like know data is appearing on the app.. it’s not the house wifi as everything else works perfectly fine it’s just a sigen issue that I have seen others refer to as well? So the app needs a technical sort out or the wifi components on the system lack an form of quality
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gute App - „mit Luft nach oben“
Liebes MiSigen-Team. Die Einstellung „sofortige Manuelle Steuerung“ ist zwar gut - aber man kann lediglich „in Minuten verstellen“ - sprich: Die Option „Batterie halten“ muss ich von Minuten in Stunden umrechnen (8 Std = 480 Minuten). Es wäre schöner, wenn man hier auch Stunden und Minuten einstellen könnte. Beim Laden des E-Autos nutzen wir die Funktion immer, um die Batterieladung zu erhalten. Für Eure Mühe - Vielen Dank!
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Full Off Grid Please
It’s still early days using the app, but my main complaint is that there is no way to remove references to grid attachment. Having so much of the user interface refer to something that doesn’t exist (grid attachment), is quite annoying.
Benutzerfreundlich Übersichtlich
Ob es Einstellungen oder Übersichten sind, die App ist strukturiert, verständlich und sehr benutzerfreundlich! Mit SigenAI lassen sich nun auch viele Fragen zur Anlage klären und man versteht es, da es super erklärt wird! Ich bin sehr zufrieden!
Nach Update keine Anzeige mehr
Nachdem aktuellen Update werden keine aktuellen Werte mehr in der Übersicht mehr angezeigt. Das ist mehr als schlecht!
AI troubles
I was so excited about the new AI features just added and dove in. It was working just fine in self consumption mode but on cloudy days we lack enough solar to get through the high demand hours. I have been manually charging on days I am home but miss an occasional day and that can bite us demand wise.
I told AI I wanted to make sure the battery was charged to 70% 15 minutes before the high demand rate kicked in. It made it happen. Then two days later I come home late and the battery is full. I asked AI why and it said I asked to charge the battery but I didn’t tell it to discharge so it got full and just stayed there. It said it would happily make changes to the script to make it right. After six changes I come out this morning and it’s selling the solar to the power company and not charging the battery. I just turned off AI and have returned to self consumption and manually tweaking when needed. I guess I am not versed enough in AI battery talk.
I told AI I wanted to make sure the battery was charged to 70% 15 minutes before the high demand rate kicked in. It made it happen. Then two days later I come home late and the battery is full. I asked AI why and it said I asked to charge the battery but I didn’t tell it to discharge so it got full and just stayed there. It said it would happily make changes to the script to make it right. After six changes I come out this morning and it’s selling the solar to the power company and not charging the battery. I just turned off AI and have returned to self consumption and manually tweaking when needed. I guess I am not versed enough in AI battery talk.
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gute App - „mit Luft nach oben“
Liebes MiSigen-Team. Ich nutze die App jeden Tag und habe die PV-Anlage erst seit kurzer Zeit. Der KI-Modus ist arg verbesserungsbedürftig. MIt einem dynamischen Stromtarif gibt es gelegentlich den Fall, dass die KI den Batteriespeicher auflädt, obwohl der Strom nicht günstig ist. Diese Funktion mussten wir leider deaktivieren. Außerdem ist die Einstellung „sofortige manuelle Steuerung“ zwar gut - aber man kann lediglich „in Minuten verstellen“ - sprich: Die Option „Batterie halten“ muss ich von Minuten in Stunden umrechnen (8 Std = 480 Minuten). Es wäre schöner, wenn man hier auch Stunden und Minuten einstellen könnte. Für Eure Mühe - Vielen Dank! (Nachtrag vom 1.8.26 - leider keiner der angesprochenen Punkte behoben -> SCHADE)
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Was better before AI (v4.0.0)
The used to be ok. Did most things I wanted and provided good info. My Wishlist would be for more conditional options in time-based control.
However, in v4.0.0 they’ve now added AI in everything. It provides no value to me (it may for others). It just adds clutter to existing widgets and is often inaccurate. There needs to be a way to turn off all the AI stuff and it’s disappointing that the price of the product presumably included development of features that are unwanted.
However, in v4.0.0 they’ve now added AI in everything. It provides no value to me (it may for others). It just adds clutter to existing widgets and is often inaccurate. There needs to be a way to turn off all the AI stuff and it’s disappointing that the price of the product presumably included development of features that are unwanted.
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Check Sigen AI after update
Overall really happy with the app. Although I saw Sigen AI needed to recalibrate, which in my case meant it added a new rule “Low-Price Replenish”. This rule replenishes the battery from the grid which is a bad outcome here in Australia. Especially when my solar configuration was generating more than enough to fully replenish the battery. Was quickly resolved using the AI chatbot.
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Slow to refresh when opening lately
Used to be so quick to refresh and see what battery levels when opening the app. Has gotten really slow in the last few months.. from milliseconds to 5+ seconds difference. I do like the forecast feature in the latest version of the app
Can’t customise
Eg I would like to be able to create a small widget that shows my current battery fullness in kWh on my phone Home Screen. But all I can have is a massive widget and that shows stuff I don’t want like monthly production or a picture of a house that isn’t mine.
Also I can’t use any meaningful conditional logic to eg run the EV charger
Also I can’t use any meaningful conditional logic to eg run the EV charger
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Useful
The app does pretty well everything I would like it to do in a clear and logical manner. The Sankey chart which shows power flow is helpful, as is combined graph of solar generation, battery activity, household load and grid contribution. Easy to mentally calculate whether battery is sufficient to supply 100% of load overnight. Very easy to program export to grid during peak pricing. I like the AI help, even more so because the help button is easy to remove from the Home Screen. Simple to organise battery activity and to sort the app so unwanted features are hidden and I have what I would like at my fingertips. Appreciate the "community" section which has user suggestions to common problems.
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Bitte dringend überarbeiten
Man muss sich permanent wieder einloggen, außerdem aktualisiert die App die Verbrauchswerte nach einem gewissen Zeitpunkt nichr mehr und zwingt einen dazu die App zu schließen und neu zu starten
Where’s data export now?
Great app overall. Export feature appears to be missing now.
Would like to see ability to see option to choose between kW(h) instead of %ag (e.g. SOC graph.
Would like to see ability to see option to choose between kW(h) instead of %ag (e.g. SOC graph.
gute App - „mit Luft nach oben“
Liebes MiSigen-Team. Ich nutze die App jeden Tag und habe die PV-Anlage erst seit kurzer Zeit. Der KI-Modus ist arg verbesserungsbedürftig. MIt einem dynamischen Stromtarif gibt es gelegentlich den Fall, dass die KI den Batteriespeicher auflädt, obwohl der Strom nicht günstig ist. Diese Funktion mussten wir deaktivieren. Außerdem ist die Einstellung „sofortige Manuelle Steuerung“ zwar gut - aber man kann lediglich „in Minuten verstellen“ - sprich: Die Option „Batterie halten“ muss ich von Minuten in Stunden umrechnen (8 Std = 480 Minuten). Es wäre schöner, wenn man hier auch Stunden und Minuten einstellen könnte. Für Eure Mühe - Vielen Dank!
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What? No bugs fixed?
Been waiting forever to have several bugs fixed including utility rates being accurate for SDGE and not being able to name the second set of over arrays. So this is simply a sports feature update. No thanks, I’ll skip it.
Love the app
The app is beautiful and so easy to follow. Thanks team
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Since one of the new updates the app asks to connect to Bluetooth every time you open it. It’s annoying to have to decline every time/be asked every time. Please fix
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Since one of the new updates the app asks to connect to Bluetooth every time you open it. It’s annoying to have to decline every time/be asked every time. Please fix
Decent but could be great
It’s a solid app. Its pi can do plenty with it. The widgets options are basic and I’d really like some Siri integration to be able ask what my status is.
Excellent app supporting an excellent system
Hi,
My electricity provider allows me to import 20kWh free of charge between 11 AM to 2 PM before applying a fixed cents per kWh for remaining usage. I’m interested to know how Sigen app can support this scenario
My electricity provider allows me to import 20kWh free of charge between 11 AM to 2 PM before applying a fixed cents per kWh for remaining usage. I’m interested to know how Sigen app can support this scenario
