AWFUL. Fix it!!!
I’ve had Slomins for about 3 years now. The app has always been bad. It’s extremelyslow to load, it will notify me when nothings there but WONT notify me when someone Is there. And most recently— it just doesn’t load the cameras anymore. Highly considering cancelling this company and going elsewhere. At least then I’ll get my moneys worth. If I could give 0 stars, I would.
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Horrible
This app is HORRIBLE sometimes it works but for the most part it does not work properly I just wish I could give it ZERO STARS .. Slomins needs to do better.HORRIBLE HORRIBLE.. does not deserve any stars.The doorbell never works properly so I will go with the ring doorbell.sometimes you can’t even connect to the WiFi it’s just horrible.
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Horrible
I’ve been a paying customer since 1995, my camera never works, or one day it works and the next day it’s not working , had repair people here many times, after a few days still not working. I suggest you get a ring doorbell camera bc slomins isnt worth it. Ps, don’t bother leaving them a message they never acknowledge your phone call or email.
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Stay away
I signed up for Slomin's with the expectation that it would be better than the DIY companies. I was incredibly wrong. Save yourself the headache and use Ring or SimpliSafe.
Horrible
This app is HORRIBLE sometimes it works but for the most part it does not work properly I just wish I could give it ZERO STARS .. Slomins needs to do better.HORRIBLE HORRIBLE.. does not deserve any stars.
Notifications stopped coming through on motion
Notifications have stopped being sent to my phone for two weeks now. I’ve called Slomins twice and they tell me it’s an app issue. I’ve tried deleting and re-downloading the app and everything Slomins suggested. Super annoying paying for service and can’t get the motion detected.
Doorbell
Unfortunately, it didn’t even last a day I disconnected , it even at the maximum settings it wasn’t covering any more than 10 feet away , a disappointment the technician was excellent no issues with the installment or anything like that just at the doorbell wasn’t what I expected at all .
New iPhone
Have a new iPhone 15. This app is not working with it. Needs to
Be updated
Be updated
Lousy system
Connectivity is bad, camera can’t adjust, slomin came and blamed router, how could this be when everything’s else work? They are coming again, we will see
Needs Major Bug Fixes
I have tried everything to get my doorbells to work properly. They even have their own dedicated 2.4ghz network on a WiFi extender. I bought a wireless chime from napco which is the brand of doorbell they use. Now that works fine, most of the time I can see live video from the cameras.. but when someone rings the bell the live video won’t load and I can’t “ answer “ it from my phone to speak to the person. The video will just buffer and not load. Often the app will show one or both doorbells as offline but if I sign out and back in they are perfectly fine. All of this points to someone needed to go in an fix the bugs in this app. Clearly most other people are complaining of the same thing- why won’t anyone from Slomins correct the issue ?????
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Security great, video doorbell not
The security system itself is perfectly fine but the doorbells are another story. They keep dropping the WiFi and if not that they drop the chime so it won’t ring when pressed. The front doorbell was acting really crazy so I went to unscrew it from the mount and when I took the screw out a bunch of gray water came pouring out the hole from doorbell!!! It had only been there for 4 days and is covered by an awning. The video app freezes all the time and now that I see this happens to everyone I know it’s not just my network. I even put my netgear router up with the eero router since they blamed it on the smart router not picking the 2.4 network. Still not working right. I have service coming about the front one and if it doesn’t fix the issue, I’m getting ring for the doorbells instead and leaving the slomins security system.
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Don’t bother
It doesn’t pick up cars/people but will pick up the wind blowing & the videos are only about 4 seconds long. At a time I really needed the video footage of a car, it didn’t capture it… Get a Ring Camera. I’m going to get one.
Never works
Horrible camera service. Wouldn’t recommend wasting the monthly fee for this service when there are others for way less that are better.
Disappointed from a brand like Slomans. Especially when are known for security.
Disappointed from a brand like Slomans. Especially when are known for security.
Missing Features
We’re loving our service, our tech was amazing and very knowledgeable. Although, I appreciate the sensitivity of the camera, it alerts us way too often to keep the alerts on. Second, I’d love to see an option within the app where I can delete/archive videos in bulk versus having to delete individually. It’s very time consuming and a nuisance. I hope the developers are reading these reviews so the improvements can be made.
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Ok app
The app works OK, but it counts the shadows of rustling trees as movement and alerts me way too often to keep the alerts on. Also, I am not sure if you can view old footage in a faster speed, but it is tough to find what I am looking for in the archives will increase rating if watching archive footage in higher speeds is possible
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I am wondering if this is a joke?
I cannot get connected to my camera in the back yard. It keeps kicking me off and now it’s saying user doesn’t exist.. Joke
Very bad app
The worse app
Slomin advertise on radio as this is the best
It’s a total lie and deceptive ad
They will sign up you for 5 years and you get stuck
Do not subscribe this service at all
If you call then you have to pay $89 for a tech to come in
It never stay connected more than a week
I think it’s programmed like that so they can make money on service calls
Slomin advertise on radio as this is the best
It’s a total lie and deceptive ad
They will sign up you for 5 years and you get stuck
Do not subscribe this service at all
If you call then you have to pay $89 for a tech to come in
It never stay connected more than a week
I think it’s programmed like that so they can make money on service calls
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Useless Camera/Doorbell System!
Stupid system logs you out constantly, so you never actually get doorbell/motion alerts on your phone. Also, doesn’t t allow two users at the same time, so my wife and I cannot get alerts in real time. I have also never been able to use the microphone system as I’m always disconnected. Defeats the whole purpose of a useful Security/Doorbell system.
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No good
Does not stay connected to WiFi even with 2.4 GHz WiFi moved practically next to the door. Ever other device on the same router works perfectly. Very disappointed I got this doorbell. The camera is decent but what good is it if the doorbell internal software/firmware, WiFi interface, and phone app are such bad quality? Plan to junk this garbage and go with Ring, which is what I should have done in the first place!
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Not great
This app along with the security app are not great! The camera seems to be offline daily. What’s the point of having a security cam/app that doesn’t work properly?
