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MySmartfren

MySmartfren

by PT Smartfren Telecom

306 ratings
46 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • March 10, 2017
  • July 17, 2026

Features

Developer

PT Smartfren Telecom
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MySmartfren screenshot #1 for iPhone
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MySmartfren screenshot #9 for iPhone
iphone
ipad
⭐46
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❓5 answered
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About

Manage your mobile account with ease, including checking balances, topping up, and purchasing data plans. The app also offers features for managing multiple numbers, secure payments, and exclusive rewards. It supports eSIM technology for a digital SIM experience.

✓Check balance and top up
✓Buy data packages
✓Manage multiple numbers
✓Secure real-time payments
✓Digital SIM (eSIM) support
✓Earn and redeem SmartPoin rewards
✓Live chat support
Show original description
+1

What's New in MySmartfren

7.55.1

July 17, 2026

Update 7.55: Smarter, More Rewards, More Exclusive! - Boost your creativity and productivity with access to Google Gemini Cloud - Enjoy exclusive benefits through A+ Rewards Vouchers and unlock exciting offers made just for you

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User reviews

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Problem

As a foreigner I don’t have KTP number is there any way to create account?
Higdsvnkk gfHigdsvnkk gf

Response from developer

Dear customer, due to limitations in the current App Store system, our response will only be visible within 1x24 hours. We understand the issue you are experiencing and are ready to help. For further investigation and a faster response, please provide detailed information via Smartfren's official WhatsApp service at 08881212888. Thank you - Okta (13/06/2026, 03:55 WIB)

bug

my apps its doest working on my phone dude
oihjhoihjh

Response from developer

Dear customer, due to limitations in the current App Store system, our response will only be visible within 1x24 hours. We understand the issue you are experiencing and are ready to help. For further investigation and a faster response, please provide detailed information via Smartfren's official WhatsApp service at 08881212888. Thank you - Okta (13/06/2026, 01:25 WIB)

Kuota

Irit kuota
GodongjatiGodongjati

Response from developer

Pelanggan yang terhormat, dikarenakan adanya keterbatasan dalam sistem App Store saat ini, maka respon dari kami baru akan terlihat dalam waktu 1x24 jam. Terima kasih atas apresiasi dan rating terbaik yang diberikan :) Untuk informasi atau pertanyaan terkait Smartfren bisa hubungi melalui layanan WhatsApp Official Smartfren di 08881212888. Terima Kasih - Dewa (30/04/2026, 05:42 WIB)

Sialan!!

Aplikasi sialan!! Nge lagi bayar tiba2 waktu lagi payment sopee. Kepotong 30.000 x 3 jadi 90.000
Giliran udah selesai langsung lancar!
Bnn4696Bnn4696

Response from developer

Pelanggan yang terhormat, dikarenakan adanya keterbatasan dalam sistem App Store saat ini, maka respon dari kami baru akan terlihat dalam waktu 1x24 jam. Kami memahami permasalahan yang Kakak alami dan kami siap membantu. Terkait kendalanya untuk pemeriksaan lebih lanjut dengan respon yang lebih cepat, yuk infoin detail kendalanya melalui layanan WhatsApp Official smartfren di 08881212888. Terima Kasih - Isma (29/04/2026, 09:36 WIB)

Keluh kesah

Setiap masuk aplikasi harus login ulang,, dan selalu gagal memuat..

Dan di tempat saya jaringan lambat, tidak seperti 4 tahun lalu
CuringmipCuringmip
See 41 more reviews

FAQ

What can I do with the MySmartfren app?

The MySmartfren app allows you to easily check your balance, top up your account, scan voucher data, and purchase data packages. You can also manage multiple smartfren numbers under one account, enjoy secure payment options, and access exclusive rewards and promotions.

How do I pay for services in the app?

The app offers secure real-time payments with multiple options, including your existing balance, various e-wallets like DANA, OVO, and GoPay, bank virtual accounts, and credit/debit cards. You can also connect your mySF account to GoPay, OVO, and DANA for even easier payment.

What is the Digital SIM (eSIM) feature?

The Digital SIM (eSIM) feature allows you to enjoy dual SIM functionality on compatible smartphones without needing a physical SIM card. This offers a convenient and modern way to manage your mobile service, with special data packs available for eSIM-enabled devices.

How can I get support or provide feedback?

You can contact customer support directly through the Live Chat feature within the MySmartfren app or on the website. For additional queries, support, feedback, or suggestions, you can also call 888 (from smartfren) or 08811223344 (from other networks), email customercare@smartfren.com, or reach out via Instagram/Twitter @smartfrencare.

Are there any bonuses for new users?

Yes, first-time users who install the MySmartfren app and sign up with their smartfren number will receive a 1GB quota bonus. The app also allows you to earn and redeem SmartPoin for rewards and special promotions.