MySmartfren vs Super App Polri
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySmartfren
Manage your mobile account with ease, including checking balances, topping up, and purchasing data plans. The app also offers features for managing multiple numbers, secure payments, and exclusive rewards. It supports eSIM technology for a digital SIM experience.
- Check balance and top up
- Buy data packages
- Manage multiple numbers
- Secure real-time payments
- Digital SIM (eSIM) support
- Earn and redeem SmartPoin rewards
- Live chat support
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Login with ease and enjoy simplified experience: I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs. II. Add and manage multiple smartfren numbers in one account. III. Auto-login with your smartfren number or email. IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards. V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment. VI. Choose to auto renew plans and save more. Get more with the app: I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number. II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you. III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day. Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM): I. Enjoy dual SIM smartphone without a physical SIM card II. Special packs with big quota available for devices that support eSIM Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat). For any additional query/support/feedback/suggestion, please contact us via : I. Call : 888 (from smartfren) or 08811223344 (others) II. Email : customercare@smartfren.com III. Instagram/Twitter: @smartfrencare We love your feedback to help us improve.
Super App Polri
This app provides a digital gateway to various police services, streamlining public access to essential functions. It aims to save users time and effort by offering online renewals, emergency calls, and incident reporting directly from their mobile devices.
- Emergency Call 110
- Online STNK Renewal
- SIM Renewal
- Online SKCK Application
- Police Reports & Complaints
- E-Tilang & ETLE Check
- Case Progress Monitoring
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Halo Sahabat POLRI! Semua Urusan Jadi Super Gampang! SuperApp POLRI adalah pintu gerbang digital Anda untuk semua layanan kepolisian. Kami hadir untuk memangkas antrean, menghemat waktu, dan memberikan kemudahan layanan publik langsung di ponsel Anda. Bukan sekadar aplikasi, SuperApp POLRI adalah pusat layanan digital terpadu untuk kebutuhan Anda sehari-hari! 11 Layanan Cepat & Praktis di SuperApp POLRI 1. Panggilan Darurat 110 Akses cepat ke Layanan Panggilan Darurat 110 POLRI saat Anda membutuhkan bantuan segera. 2. Perpanjangan STNK Online Cek data kendaraan dan perpanjang STNK sepenuhnya secara digital, tanpa harus datang ke loket. 3. Urus SIM Nasional Perpanjangan SIM A dan C jadi sangat mudah.—dokumen siap dikirim atau diambil. 4. SKCK Online (Tanpa Batas Domisili!) Pembuatan dan perpanjangan SKCK kini bisa diurus secara online dari mana pun Anda berada di seluruh Indonesia. Praktis, tanpa harus repot bolak-balik. 5. Laporan Polisi & Pengaduan Masyarakat Buat laporan insiden/pengaduan (didukung DUMAS & PROPAM) dan pantau statusnya secara real-time. 6. Cek E-Tilang & Konfirmasi ETLE Cek daftar E-Tilang dan konfirmasi pelanggaran CCTV (ETLE) kapan saja dan di mana saja. 7. Pantau Perkembangan Kasus (SP3D) Ikuti perkembangan hasil penyidikan kasus yang Anda laporkan secara aman dan terpercaya. 8. Informasi Kamtibmas Akurat Dapatkan info cepat tentang daerah rawan kemacetan, laka lantas, kriminalitas, hingga bencana alam. 9. Peta Layanan POLRI Temukan lokasi kantor polisi dan rumah sakit POLRI terdekat dengan sekali tap. 10. Berita & Klarifikasi Hoax Akses berita terkini POLRI dan cek klarifikasi hoax langsung dari sumber resmi. 11. Kanal Informasi Lainnya Akses TV/Radio POLRI, situs resmi, dan info Museum POLRI dalam satu aplikasi. Tunggu apa lagi? Hidupkan kemudahan digital Anda. Ayo download SuperApp POLRI sekarang juga! Salam hangat, Tim SuperApp POLRI
Screenshots
Verdict
MySmartfren and Super App Polri both sit at 4.7 stars, but that hides the real split: 91% of Super App Polri's written reviews are positive against 26% of MySmartfren's. Super App Polri also leads on monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 5 weeks). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for MySmartfren against 4.8 for Super App Polri. Both are backed by a comparable volume of ratings — 317 and 1K respectively. Written reviews are what separate them: 26% of MySmartfren's written reviews are positive against 91% of Super App Polri's.
MySmartfren ships an update every 5 weeks, Super App Polri fortnightly. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | MySmartfren | Super App Polri |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (317 ratings) | 4.8 (1K ratings) — better |
| Positive reviews | 26.1% of reviews | 90.6% of reviews — better |
| Number of ratings | 317 | 1K — better |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.5 — better |
| Further details — not scored | ||
| Size | 131 MB | 128 MB |
| Age rating | 4+ | 4+ |
| Developer | PT Smartfren Telecom | Divisi Teknologi Informasi dan Komunikasi Kepolisian Negara Republik Indonesia |
Customer experience
MySmartfren
Super App Polri
User reviews
MySmartfren
From 317 App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Saves data quota
- 👍 Good promotions and bonuses
- 👍 Feature-rich app
- 👍 Faster and easier navigation (new app)
Room to improve
- 🐛 App crashes frequently
- 🐛 Slow loading times
- 🐛 Login issues (re-login required, fails)
- 🐛 Payment failures
- 🐛 Limited English support
Super App Polri
From 1K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Efficient application process
- 💡 Helpful for SKCK application
Room to improve
- 🌐 Difficult for overseas users
- 💳 Limited payment options
Bugs and requests
MySmartfren
Reported bugs
15 issues- App crashes on startup after update
- App crashes on iPhone 6s after update
- App crashes on iPhone 6
- App crashes on startup
- App crashes every time on open
Show 10 moreShow fewer
- Login fails after update
- Cannot verify SMS code
- Parse error when deactivating data plan
- App doesn't recognize Smartfren number
- Lost information and saved number after update
- App not working on iPhone
- App not working after update
- App not working when asking for Smartfren number
- App not working without KTP numbers
- App not working on iPhone
Requested features
7 requests- Option to stop SMS promos
- Improve English language support
- Fix credit card payment gateway
- Simplify app interface
- Allow account creation without KTP for foreigners
Show 2 moreShow fewer
- Improve customer service responsiveness
- Fix app reverting to Bahasa Indonesia
Super App Polri
Reported bugs
1 issue- Occasional freezing issues
Requested features
2 requests- Support for overseas users
- Multilingual SKCK certificates
In-app purchases
MySmartfren
No in-app purchases
Super App Polri
No in-app purchases
Questions
Is MySmartfren free?
Is Super App Polri free?
Which has better reviews, MySmartfren or Super App Polri?
Do MySmartfren or Super App Polri have ads?
Which is updated more often, MySmartfren or Super App Polri?
Other comparisons
