Not available in Mass
Very disappointed to find my subscription suddenly canceled when I moved to Mass. Several emails stating that I canceled, which was not the case. Found it was due to some local legislation that Subaru has simply disabled the app for any car registered in the state. Would have appreciated the truth in the communications I was sent instead of the unclear messages that I canceled or that my payment was suddenly invalid.
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Kkarebear13
Cannot Create Account
I got my first Subaru in May, and needed remote start for this first cold season. I cannot even create an account on this app. I have tried numerous times and it says that something went wrong, whenever everything is perfectly fine.
BABf anthony
MASSACHUSETTS RESIDENTS BEWARE
Really all potential Subaru customers. Mass and Subaru are in a legal battle about "right to repair" who cares at the end of the day the customers are suffering because now I can't prestart a brand new car. Instead of making an app for mass residents with just the remote start and being solution drivin they told me to "call my local representative" are you kidding me? This is insane that we're expected to be lobbyists for Subaru, get it together and find a solution. Now I get to pay $900 for a key fob auto starter to Jerry rig a BRAND NEW CAR that had prestart a month ago. HORRIBLE BUSINESS PRACTICE
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BBkooky
Needs a Little Work
Mostly a good app, but needs a few improvements.
I can't view my car's odometer reading in the app. The app tells me I have to be a member of connected services to see this however I am a member so this is a bug.
you can’t see your fuel level in the app - that’s a glaring omission.
It takes much longer than it should to locate your car using the app.
The remote climate control feature has very odd design in my view. It’s not very user-friendly, but it does work.
I can't view my car's odometer reading in the app. The app tells me I have to be a member of connected services to see this however I am a member so this is a bug.
you can’t see your fuel level in the app - that’s a glaring omission.
It takes much longer than it should to locate your car using the app.
The remote climate control feature has very odd design in my view. It’s not very user-friendly, but it does work.
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JJerryN222
Zero stars - app is broken
Locate vehicle is broken. Says it found but no longer shows on map.
VVegasHangover
