Love this app!
I love my Subaru and I love this app!!
Subaru starlink
So useful!!!
My wife didn’t want to spend the money for the subscription but we use it so many times each week!!!!!
My wife didn’t want to spend the money for the subscription but we use it so many times each week!!!!!
Love My Car
This app makes it easy to schedule appointments and check the health of my car.
App almost killed me
This app is dangerous. It shorted out all of the electronics in my car, but not before starting my car unrequested, in a closed garage. My bedroom is above that. And by the grace of God, I happen to hear the beep before the car started. Had this happened in the middle of the night, my bedroom would have been flooded with carbon monoxide fumes. I reported this to Suburu and they could care less. I reported this to Rafferty Subaru where I bought the car, and they could care less. Do not use this app. It is dangerous.
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The change of ownership process, needs to change!!
I bought my Subaru used, but it wouldn’t let me connect, without downloading this. I call the number to get it switched. First the guy was trying to talk me into going to my local Subaru dealership for any repairs that may come. (Sir, I’m just looking to connect my phone.) Then I give him my information, he says I need to provide 3 forms of proof that the car is mine. (Three?? I’m not asking for the keys, sir. I just want to connect my phone.) Then the last one…3-5 business days to complete the process!! (Are you kidding me?? I can rent a car, connect and go; but I can’t buy a car to do the same?) I’m on day 2, only to be told I need to resend clearer photos. They’re scanned and every line can be clearly read. Not happy!!
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Best App ever
Love the quick start able to save settings for ever season and get into a warm or cooled vehicle. Also alerts me of window was left open or door unlocked.
Great app
One of the best apps around, it blows the Honda app away.
Useless unless you pay
I have had this app for 3 years and it was free. Suddenly I needed to unlock my car and lo and behold it wants me to pay $99/year! I have used it less than 10 times in 3 years , so the question is why is it even there. I can find all this info on the website. So no thank you Subaru , I will keep my money , you keep your app. I dont need an app for $99/year to make service appointments or few times a year to lock or unlock my car.
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Great back up
When I am not sure I locked the car, I have the app.
When I want to check out any information on the car, the app.
Cold/hot days I want to prepare and have a comfortable temperature in the car, the app.
Love it!
When I want to check out any information on the car, the app.
Cold/hot days I want to prepare and have a comfortable temperature in the car, the app.
Love it!
Great App
Easy to use just great
Not available in Mass
Very disappointed to find my subscription suddenly canceled when I moved to Mass. Several emails stating that I canceled, which was not the case. Found it was due to some local legislation that Subaru has simply disabled the app for any car registered in the state. Would have appreciated the truth in the communications I was sent instead of the unclear messages that I canceled or that my payment was suddenly invalid.
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Cannot Create Account
I got my first Subaru in May, and needed remote start for this first cold season. I cannot even create an account on this app. I have tried numerous times and it says that something went wrong, whenever everything is perfectly fine.
MASSACHUSETTS RESIDENTS BEWARE
Really all potential Subaru customers. Mass and Subaru are in a legal battle about "right to repair" who cares at the end of the day the customers are suffering because now I can't prestart a brand new car. Instead of making an app for mass residents with just the remote start and being solution drivin they told me to "call my local representative" are you kidding me? This is insane that we're expected to be lobbyists for Subaru, get it together and find a solution. Now I get to pay $900 for a key fob auto starter to Jerry rig a BRAND NEW CAR that had prestart a month ago. HORRIBLE BUSINESS PRACTICE
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Needs a Little Work
Mostly a good app, but needs a few improvements.
I can't view my car's odometer reading in the app. The app tells me I have to be a member of connected services to see this however I am a member so this is a bug.
you can’t see your fuel level in the app - that’s a glaring omission.
It takes much longer than it should to locate your car using the app.
The remote climate control feature has very odd design in my view. It’s not very user-friendly, but it does work.
I can't view my car's odometer reading in the app. The app tells me I have to be a member of connected services to see this however I am a member so this is a bug.
you can’t see your fuel level in the app - that’s a glaring omission.
It takes much longer than it should to locate your car using the app.
The remote climate control feature has very odd design in my view. It’s not very user-friendly, but it does work.
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Zero stars - app is broken
Locate vehicle is broken. Says it found but no longer shows on map.
Remote start doesn’t exist
After going through 2 days of troubleshooting and trying to get the vin attached to my acc and not the previous owner, nowhere is there an option to remote start my car. It’s a 2026, so I feel like it should work. That’s the only reason I got the app.
Working app
My remote start has worked since 2022 flawlessly. It’s nice to have a warm car in the winter and a cool car in the summer as you can set your presets the way you like.
Almost perfect
This app is proved to be both convenient and reliable. However, one change I’d like is when I do a remote start, I would like to do it without horns. But I can’t disable them during the remote start, and it beeps twice and my neighbors here very early in the morning.
High quality, not buggy and uper easy to use
What more to say - been using this for over two years, and haven’t hit a significant bug, which is what matters most. I would have loved to have iOS widgets and Apple Watch integration but it’s ok. The attention to detail on essential controls is great!
Best app Ever!!!
I love the MySubaru app! It keeps me informed about my Subaru and alerts me when something needs attention. The security features are amazing and give me peace of mind. I highly recommend it to anyone who owns a Subaru. Best app ever!
