Doesn’t do much
Just wanted to order a part. Couldn’t find Subaru parts. And, didn’t see a way to search. Useless for me.
Forester Touring
Excellent App
Usable
This app works so well and makes life so easy
Charged without permission
It sucks you make us pay for features other vehicles have but I also said NO to the auto renewal of this app and you still charged me $150!!! This app is NOT worth that! I am disputing this charge. Absolute bs!
Garbage
Takes forever to get the sign-in code via email. The platform for service history is barely useful. Also, there is no way to print the service history… This app needs a lot of attention.
Just ok.
It *usually* works. But it’s dated and I have encountered too many things like “internal issue” error codes while trying to log in. Also a bit dated in appearance
Outback
I am enjoying my Subaru Outback and all the safety features! One of my favorites is the cruise control that slows down the car itself when coming up to one ahead!
Great dealership
Always exceeding expectations. Customer since 2020.
Poor UX
The UX is not intuitive at all - I spent 15 minutes on the app and online for a simple task like changing the nickname of the car (still can’t do it). Useful features such as remote locking/starting and service logging, but I’m not blown away by any means.
Nice app but missing key feature
App is great for locking, unlocking and climate control. But it needs to show if it’s locked or unlocked. It has windows open or closed. My Toyota app would easily let me know if it’s locked or unlocked. If you could add this to the Subaru app it would be awesome.
My Subaru
It’s a great car! It’s sold!
Not quite
I have other brand vehicles and use their apps. This one needs improvement. I want to know if my doors are unlocked! I would think that would be one of the alerts to receive. It should show if the doors are locked and send a notification if they are unlocked. Another thing I get is a false alert when I lock or turn on the vehicle stating that the hood is ajar?! Happens so often it’s ridiculous because obviously the hood is not open.
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Good but …
The MySubaru app has been the same for as far as I remember with respect to user interface for many years. I believe that can be enhanced made more powerful and easier to understand and use. For example, when I selecting a function like locking the door, it doesn’t clearly showing that action and sometimes I click twice then I get an error message. The MySubaru app needs improvement!
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3 years
Helps me warm up my car in the winter in the Midwest- works like a charm and 0 issues in the past 3 years!
A nice convenience
The app comes in handy when you need someone to retrieve something for you or to start the car on very hot or cold days.
Room for improvement
The app is overall fairly well designed. A couple of things need to be modified. First, the car’s lock status should be available. If it can tell you that the windows are closed or opened, why does it not say if the doors are locked or unlocked? Secondly, you should be able to adjust the preset quick climate settings and reset to factory defaults as needed. Update those two items for a 5 star review. Thanks!
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The more I use it the less I like it
I’ll start with the good the remote start feature through this app the ability to adjust the climate control through the app remote lock unlock works perfect beautiful but that’s it. Everything else on this app is not user-friendly. It’s hunt and pack. It does not send me the service reminders like it’s supposed to to find information about my specifically vehicle and mileage is almost impossible above and beyond the remote start feature this app just seems like it’s a sale ad you wanna look at the tires up here look at the tire promotions in your area. I don’t need that I need to be able to track the maintenance of my vehicle. And when the next one is coming up, the service intervals in this app are different than what my Subaru dealership is telling me they are so either the app is wrong or my dealership is lying to me, but the app does not flow it doesn’t have information in it regarding the maintenance of the vehicle that I think it should. Subaru of America needs to go look at Ford motor companies, Ford pass app and pretty well copy and paste that. One.
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NO JOY!
The service HAS NEVER WORKED EVEN THOUGH I SIGNED UP AND PAID for years SUBSCRIPTION AFTER THE FREE Period when I purchased the car!
Remote start
Works great, need to get rid of the horn beeping when you remote start. I'm sure my neighbors love it when I start my car at 5:30 in the morning.
Recent version…
The recent version of this app is awful. They took away the quick start where it would start with your climate controls set to where they were before you got out/turned off the car. Now you have to pick a preset that doesn’t fully allow you to pick an Auto temp…. Just blast the same hot or cold air. Nothing else. I will be cancelling as this is no longer as useful.
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