MySubaru User Reviews

Customer Experience

Positive experience52.6% of reviews
Neutral13.5% of reviews
Negative experience33.9% of reviews

~ Based on 1,062 written reviews from the US App Store.

What users say

Is MySubaru Safe?

MySubaru appears safe based on user ratings. AppsHunter Safety Score for MySubaru is 96/100.

This assessment is based on 326,012 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.7% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 326,012 App Store ratings for MySubaru.

Is MySubaru Legit?

MySubaru appears to be a legitimate app. AppsHunter Legitimacy Score for MySubaru is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Convenience

I love the convenience of being able to start up my car and allow to warm up before I leave using the Subaru app, thank you. I also appreciate the Climate presets, that helps a lot. That was easy!

Convenient

I love using the app. So convenient and easy to use.

The app it’s ok service is the whorse

Worst app

This app works about 50% of the time

Always getting network down messages. Try again later. It would be nice to start my car in hot/cold weather on an app that I paid for. It’s nice WHEN actually works. And yes I had strong cell signal.

Great app, changes I would love to see futurely

Overall the app works well. Now keep in mind your phone service is a factor at times and 9/10 times you won’t have issues. You also remote start from very long distances.

I wish you see the name/current setting on the main screen, without having to click on view start settings or climate settings to see other options. Even better would be able to have a 1 or two settings to choose from on the Home Screen before I click on start.

A dark mode would greatly love to see as well.


Overall I recommend this app/service to any Subaru owners and I will continue to buy this service with any Subaru I purchase.
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A

A

Loving the app

I love all the features of MySubaru app. I can start my car on chilly days so I don’t have to get into a cold car. The app also keeps track of the “health” issues of my car. I had low air in my tires and the app told me which ones. I can also look up my maintenance schedule. Worth every penny!

Thanks

Love this app. I love being able to start car ahead of time . I love how it provides me so much access to things I can do with the app to the car. Thanks

App is pretty good overall

Great app but sometimes takes a little while for engine/door to turn on/unlock which is understandable. I really like using the app on the apple watch to turn the engine on, but once in a while it would tell me it is already on which it isn’t. So then I have to pull my phone out and turn it on from there. Otherwise, great app to use.
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App

Great app!!

Good app overall

Great for when you forget where car is. When keys are lost and for showing off.

Subaru app

While this is a good app some improvement is needed such as the ability to detect when a door or window is left opened.🤔

App works well for me but needs one addition…

Update as of August 2026. Why isn’t the fuel status directly on the first splash page?

Please fix the app because you cannot paste the password to login. It is super super annoying!

I have no problem with the app. Works fine for me with remote restart. However, it needs to have a preset option for my winter settings to heat the steering wheel!! Cabin and seat warms up nicely only to enter vehicle with a cold wheel. Otherwise, great job and no issues.
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Problem?

Neither the app nor the website will let me set up an account. I don’t even get an error message. It just sits on the screen.

This should be free

This should be free with the car.

I love my car!

The most reliable car I’ve ever had! I feel completely safe going on road trips by myself. My 2024 Crosstrek has given me my freedom!

Could be better

Good app tells you what you need the bad part. You can only auto start twice a day that’s it twice a day not enough, especially in cold weather should be unlimited.

Costly and doesn’t work sometimes

Costly and doesn’t work sometimes

Error Message

I been trying to set up my account but I keep getting “oops something went wrong, try again later”

Auto start not working after AUG 20th update

Auto start and locate my car no longer work after most recent update. I’ve tested the MySubaru app on two different phones and get the exact same ‘MySubaru Services are temporarily unavailable’ message. Remote Start and Locate Vehicle both fail. The vehicle has been manually started and driven for over 30 minutes. This started immediately around the time of the recent MySubaru update.
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