mySWICA User Reviews

mySWICA
mySWICA
SWICA Krankenversicherung AG

Customer Experience

Positive experience25.0% of reviews
Neutral9.1% of reviews
Negative experience65.9% of reviews

~ Based on 44 written reviews from the US App Store.

Is mySWICA Safe?

mySWICA appears safe based on user ratings. AppsHunter Safety Score for mySWICA is 86/100.

This assessment is based on 180 user ratings, with an App Store average of 4.4/5.

Safety Analysis

82.2% of ratings point to a safe experience
6.1% of ratings suggest some concerns
11.7% of ratings point to a risky experience

~ Based on 180 App Store ratings for mySWICA.

Is mySWICA Legit?

mySWICA appears to be a legitimate app. AppsHunter Legitimacy Score for mySWICA is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buona, serve dark mode

L‘app è fatta bene ma la mancanza di una dark mode ben fatta aumenta l‘affaticamento degli occhi, altre Casse malati hanno giá integrato la dark mode.

Hit Firma

Absoluter schlecht

Betrug oder was? - Ein ziemlich krasses System

Jährlich 6’600 + 2’500 CHF für die SWICA – ohne besonderen Anlass. Einfach jedes Jahr so einen großen Betrag ausgeben. Erst wenn man über diesen Betrag kommt, übernimmt die Versicherung eventuell einen Teil der Kosten.

Slow, buggy

It doesn’t load digital insurance card.

Response from developer

Dear Sepx. Thanks for the report. If possible, please provide more information regarding this issue so that we can help and assist you with this matter. We recommend you use the form for reporting technical issues (found under "Help" in the "More" menu) so that we can analyse and hopefully fix this issue for you. Your mySWICA Team

Très pratique mais …

Envoyer des messages est une galère. L’app n’accepte pas de caractères tels que l’apostrophe par exemple. Donc pour une francophone c’est vraiment pas pratique. J’ai mentionné le problème plusieurs fois mais ils ignorent.

L’app ha smesso di funzionare

Da stamattina non è più possibile effettuare log-in

App lacks essential features

Should be able to set up, initiate and modify payments through the app
App is quite buggy and freezes regularly
General frame work is good

Impossible de se connecter

Depuis plus d’une semaine impossible de se connecter car on ne reçoit pas le sms
J’ai supprimé l’application et réinstallé ça ne change rien et personne ne nous propose de solutions !!!

Updates messing up an otherwise ok app

Version 4.9.0 doesn’t allow me to log in

Response from developer

Hello and thank you for your report. As we need more details regarding this issue, please contact our SWICA Customer Service. We will be happy to help you. Best regards, SWICA Healthcare Insurance Ltd

Bad and expensive insurance

Bad and expensive insurance which does not cover essentials.

5 Sterne

Ich möchte die SWICA und ihre Mitarbeiter loben für die professionelle und unkomplizierte Zusammenarbeit. Alle MA sind immer sehr freundlich und kompetent und die Belange werden rasch und zuverlässig behandelt. Ich werde Euch weiterhin empfehlen und Danke.
Beste Grüsse,
Beat Sutter

Conosco Swica da 30 anni soddisfatta!

Sono molto soddisfatta! Grazie

Payment methods need update to current century

Why no option to simply pay bills online? As it happens for phone bills? No scanning, just click and pay. That would be way easier and more efficient.

App broken

Tried everything, i phone support, app delete and reinstall checked blocked numbers , since 29 october I do not receive the telephone code to log in the app.. contacted swica many times, no success! HELP

Face ID not working

Good app overall but the Face ID has been broken since forever in my case and the login with Sms code eaxh time is very frustrating.

Awful

Never remembers face id setting.
Forced to use the app

Response from developer

Dear indoorcyclist. Thank you for your feedback. The login bug has been resolved with the version 4.1.7. I'd suggest you to uninstall the app once completely and then log in again. If you are still facing the same issue, go to your settings, turn off Face / Touch ID log in once and turn it on again. If you have any further questions, our SWICA Customer Service will be happy to help you. Best regards, SWICA Healthcare Insurance Ltd

Still broken

20+ days ago i left a review that the app was broken. the devs replied to it saying they are aware of it and they will fix it soon.

it is still broken.

if i want to use the app i have to:
-uninstall
-reinstall
-login

after adding secret code app only manages to login once. afterwards every time it just gives a white screen.
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Not working

The app is extremely useful to manage my Healtjcare insurance.
However, For now several months, and I have reported to Swica, the App it is not working. Right after downloading it, I can access my dossier and all the functionality. If I try a day later, I can’t
Really frustrating

Probleme beim zweiten Start

Ich kann die App immer nur einmal verwenden.
Beim nächsten Login kommt nach Eingabe des SMS Code nur ein weißer Bildschirm und ich muss die App neu installieren.

Terrible login experiece

Every time i log in I have to write user/pass and wait for a code send on my Swiss number.
The Face Id does not work consistently and 9/10 times I have to do the above.
Then there is no option to log in without an sms confirmation code. Face id should be enough + they should have options like 3rd party auth apps to generate the code. Every time I use another sim card it’s a pain to use this app.
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