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  • Released
  • Updated
  • June 26, 2020
  • June 18, 2026
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About

Manage your insurance policies, submit reimbursement requests with photos of invoices, and access digital documents and your virtual insurance card. Track claim status and find nearby service providers.

Submit reimbursement requests with photos
Track claim processing status
Access virtual insurance card
Find nearby service providers
View and download insurance documents
Modify personal data
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What's New in myUNIQA.ch

1.2.8

June 18, 2026

Improvements and bug fixes • Display of cover validity dates and improved filtering of active covers when submitting a claim. • Clearer input error messages, especially for invalid characters. • Fix applied to rejected claims to avoid displaying an incorrect date. • Improved Refresh button with a loading indicator. • Various UX improvements, including refund requests and prior agreements.

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User reviews

Pleins de bugs et pas pratique

J’utilise l’application depuis plus d’un an.
Au début tout allait bien mais maintenant un fichier sur deux qui se charge dans les claims n’est pas le bon (anciennes ordonnances) et plus la possibilité de mettre des photos de la librairie, pratique quand a les praticiens envoie les ordonnances par mail…
Obligé d’installer une appli tierce pour transformer les screenshots en pdf.
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Roll back last update

Please roll back your last update, it is now impossible to submit a claim: when validating the pictures taken the app freezes on a white screen

Fix this ASAP

When uploading a claim, the app freezes into a white screen after taking photographs of the invoice documents. Impossible to submit claim since the instantiated claim disappears on reopening the app.

App freezes submitting claims

Once invoice or justificatif file is loaded the app freezes and user is unable to submit a claim.

Buggy app

Most of the time the app doesn’t work properly. Loading of any items takes a long time and uploads of claims have a high chance of not working at all, without timing out. Sadly, the website is just as bad.

FAQ

How do I submit a reimbursement request with myUNIQA?

You can photograph your invoices directly within the myUNIQA app and submit your reimbursement requests in just a few clicks. The app allows you to easily track the processing status of these requests.

Can I access my insurance documents through myUNIQA?

Yes, myUNIQA allows you to view or download your insurance covers and digital documents anytime, anywhere. This ensures you always have access to your policy information.

What is the security like for my personal and insurance data on myUNIQA?

While specific security protocols are not detailed, the app requires login credentials from the myUNIQA.ch portal, suggesting a secure authentication process. Users can also modify their personal data within the app.

Does myUNIQA have ads?

No, the myUNIQA application does not contain advertisements. It is designed to provide a clean and focused user experience for managing your insurance needs.

What devices is myUNIQA compatible with?

myUNIQA is compatible with iOS 11 and most recent versions. It is designed for iPhone and iPad devices.

How often is myUNIQA updated?

The latest version of myUNIQA is 1.2.4, and it was last updated on July 31, 2025. This indicates regular updates to improve functionality and reliability.

Can I find emergency contact numbers in myUNIQA?

Yes, with your virtual insurance card within the myUNIQA app, you can access emergency numbers. This feature provides quick access to crucial contact information when needed.

What information do I need to create an account for myUNIQA?

If you are a UNIQA customer in Switzerland and new to the portal, you can create access from the app using your policyholder number and date of birth. Instructions will be sent via email.