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UBS & UBS key4

UBS & UBS key4

Mobile Banking

2.3K ratings
211 reviews
💰 Finance
Free

Details

Released
December 21, 2018
Updated
November 4, 2026

Features

Developer

UBS AG
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About

This mobile banking app offers digital services for existing UBS clients outside the US and Australia. It provides secure account management, bill payments, and transaction monitoring with AI-powered fraud detection. Swiss residents can open accounts directly through the app.

✓Digital banking services
✓Secure account management
✓Bill payments
✓Transaction monitoring
✓AI-powered fraud detection
✓Account opening (Switzerland)
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What users say about UBS & UBS key4

Reviews of UBS & UBS key4 are mostly negative: the Finance app is rated 4.7/5 from 2.3K App Store ratings. What users like most: secure and does what it needs to do, easy, clear, and user-friendly. Top complaints: full of bugs, poor design and confusing user interface. Summarized from real user reviews.

Positive things

  • 🔒Secure and does what it needs to do
  • 👍Easy, clear, and user-friendly
  • 🚀Convenient to manage banking services and pay bills
  • 💡Excellent personalized customer services

Negative things

  • 🐛Full of bugs
  • 👎Poor design and confusing user interface
  • 🐢Slow and unresponsive
  • 🔌Frequent app updates required
  • 🔒Complicated login and authentication process
  • 🤔Missing key features compared to website
See all reviews
+1

What's New in UBS & UBS key4

26.10.1

November 4, 2026

Small improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Excellent banking app

Very easy to use, intuitive and reliable. The app is well organized, fast, and makes everyday banking simple. I especially appreciate the clear interface and the security features. Overall, I’m very satisfied with UBS Mobile Banking and would definitely recommend it.
Gghazalmarina

Best atention

Personal it’s impeccable
Wwestd9595

Straightforward & Secure

Easy to use and several security measures are in place to ensure only secure access. When I had fraudulent activity on my debit card it was easy to block the card and order a new one, and they even sent me a notification it was on its way.
TJThat's Jack

Response from developer

Hello. Thank you very much for your positive feedback ⭐. We are glad that you are enjoying the app 😊. Best regards, your UBS Team.

Le meilleur

Très facille a utiliser , inteface propre, super bien , satisfaite 100%
WWeberseeberg

Übersichtlich und super

Besser als andere Bank Apps
NNiko1305

Response from developer

Guten Tag. Vielen Dank für die positive Bewertung ⭐. Wir freuen uns sehr, dass Ihnen die App gefällt 😊. Beste Grüsse, Ihr UBS Team.

See 206 more reviews

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User experience

🐞

Reported Bugs

5 issues

Frequent connectivity issues and app crashes

Bug

eBill payment issues causing duplicate payments

Bug

Accounts not showing up as expected based on settings

Bug

Scan and pay functionality not working

Bug

Login and authentication problems

Bug
✨

Requested Features

6 requests

Ability to manage personal and business accounts in the same app

Feature

Larger default font size for better accessibility

Feature

Landscape mode support on iPad

Feature

Ability to copy and paste in relevant fields

Feature

More advanced charting and analytics for investments

Feature

Reinstate QR code scanning for bill payments

Feature

FAQ

Is UBS Mobile Banking secure?

Yes, UBS Mobile Banking provides state-of-the-art security with a fourfold protection concept. This includes unique identification via Access App or Access Card, customizable security settings, real-time notifications, and AI for transaction irregularity checks.

What banking services can I manage with UBS Mobile Banking?

You can manage your banking services, pay bills, and monitor transactions. Swiss residents have the additional capability to open private or business accounts directly within the app.

Who is eligible to use the UBS Mobile Banking app?

The app is exclusively available to existing clients of a UBS Group company who benefit from UBS’s corresponding digital services. Clients in the United States and Australia are excluded.

Does UBS Mobile Banking have ads?

No, the provided data indicates that UBS Mobile Banking does not contain advertisements.

What is the user sentiment for UBS Mobile Banking?

User review insights show a mixed sentiment. While users appreciate its security, ease of use, and convenience for managing services, there are significant complaints about bugs, poor design, unresponsiveness, and a complicated login process.

On which devices can I use UBS Mobile Banking?

UBS Mobile Banking is supported on both iPhone and iPad devices.

How often is UBS Mobile Banking updated?

The latest version is 26.10.1, and it was last updated on November 4, 2026. Users have noted frequent app updates are required, which can be a point of frustration.

What are the main drawbacks of UBS Mobile Banking according to users?

Key drawbacks mentioned by users include frequent bugs, a confusing user interface, slow performance, and a complicated login and authentication process. Some users also feel it is missing key features available on the website.