UBS & UBS key4 Reviews: Is It Legit?

Customer Experience

Positive experience50.2% of reviews
Neutral6.6% of reviews
Negative experience43.1% of reviews

~ Based on 211 written reviews from the US App Store.

What users say about UBS & UBS key4

Is UBS & UBS key4 Safe?

UBS & UBS key4 appears safe based on user ratings. AppsHunter Safety Score for UBS & UBS key4 is 94/100.

This assessment is based on 2,257 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 2,255 App Store ratings for UBS & UBS key4.

Is UBS & UBS key4 Legit?

UBS & UBS key4 appears to be a legitimate app. AppsHunter Legitimacy Score for UBS & UBS key4 is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent banking app

Very easy to use, intuitive and reliable. The app is well organized, fast, and makes everyday banking simple. I especially appreciate the clear interface and the security features. Overall, I’m very satisfied with UBS Mobile Banking and would definitely recommend it.

Best atention

Personal it’s impeccable

Straightforward & Secure

Easy to use and several security measures are in place to ensure only secure access. When I had fraudulent activity on my debit card it was easy to block the card and order a new one, and they even sent me a notification it was on its way.

Response from developer

Hello. Thank you very much for your positive feedback ⭐. We are glad that you are enjoying the app 😊. Best regards, your UBS Team.

Le meilleur

Très facille a utiliser , inteface propre, super bien , satisfaite 100%

Übersichtlich und super

Besser als andere Bank Apps

Response from developer

Guten Tag. Vielen Dank für die positive Bewertung ⭐. Wir freuen uns sehr, dass Ihnen die App gefällt 😊. Beste Grüsse, Ihr UBS Team.

Muy buen banco

Te abren una cuenta rápido, muy segura y fiable

“UBS, so secure even you can’t access your money.”

The login process is complicated and error prone. You need a second app just to login to the main app (that’s right, in a brilliant design decision indicative of many other UBS processes, you need two apps!).

Unfortunately the two apps seem to struggle to work together and approximately half the time you just get the useless message, “Something went wrong. Please try again later.”

This can prevent you from confirming transactions making for frustrating and embarrassing situations.

There are *six* year old reviews complaining about the same issues, so you can see how responsive and innovative UBS is.
Show more

Nice

Good

Clerc

UBS best in suisse 1990

Gut gut

Gutt

App never opens

Whenever I try to login into this app, I always receive an error message saying I can’t access the app and should try after some time. If I try multiple time my account gets blocked for a few hours. Most frustrating experience!

One of the best banking apps

And most secure and user friendly, straightforward banking apps I ever used. Congratulations to the developers!

Only sorry that their sister app “safe” is only available to Swiss residents!

Response from developer

Hello. Thank you very much for your positive feedback 👍. We are glad that you like our app and have taken note of your comment. Best regards, your UBS Team.

Súper

Muy buena aplicación

Perfekt

Perfekt

Ms

Easy to use

Horrible UI/UX

Possibly the most poorly built banking app I have encountered. All the most important information and functions (eg IBAN, Transfers) are a pain to do. This is a 300 year old wooden boat in an ocean with Virginia class submarines in terms of apps.

So bad it makes me want to change banks

so bad it makes me want to leave UBS after I was forced to migrate from CS. This app is the slowest banking app I have ever used (have had over 7 banking apps from Canada and Europe) and not as user friendly as Old CS one. Please fix the speed it’s wasting everyone’s lives, maybe ask the old CS developers?
Show more

Best bank in Swiss

Easy access and safe access and important every thing is advanced

Good & Secure

The app is fit for propose, it has struct a sweet spot between simplicity and security. Important updates are rolled out gently without interfering with its use.

Me faut-il vraiment acheter un nouveau téléphone !!!!

Bonjour, je comprends effectivement votre satisfaction à nous protéger. Mais dans notre monde de surconsommation, vous ne faites rien de positif car votre dernière mise à jour ne me permet plus d’utiliser mon iPhone 8+ plus alors qu’ils fonctionnent à merveille. Je tiens à vous signaler qu’une application reste plus efficace contre la fraude qu’un lien d’internet. Je ne vous félicite pas en tous cas.
Cordialement.
Show more