App never opens
Whenever I try to login into this app, I always receive an error message saying I can’t access the app and should try after some time. If I try multiple time my account gets blocked for a few hours. Most frustrating experience!
One of the best banking apps
And most secure and user friendly, straightforward banking apps I ever used. Congratulations to the developers!
Only sorry that their sister app “safe” is only available to Swiss residents!
Only sorry that their sister app “safe” is only available to Swiss residents!
Ms
Easy to use
Horrible UI/UX
Possibly the most poorly built banking app I have encountered. All the most important information and functions (eg IBAN, Transfers) are a pain to do. This is a 300 year old wooden boat in an ocean with Virginia class submarines in terms of apps.
So bad it makes me want to change banks
so bad it makes me want to leave UBS after I was forced to migrate from CS. This app is the slowest banking app I have ever used (have had over 7 banking apps from Canada and Europe) and not as user friendly as Old CS one. Please fix the speed it’s wasting everyone’s lives, maybe ask the old CS developers?
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Good & Secure
The app is fit for propose, it has struct a sweet spot between simplicity and security. Important updates are rolled out gently without interfering with its use.
Me faut-il vraiment acheter un nouveau téléphone !!!!
Bonjour, je comprends effectivement votre satisfaction à nous protéger. Mais dans notre monde de surconsommation, vous ne faites rien de positif car votre dernière mise à jour ne me permet plus d’utiliser mon iPhone 8+ plus alors qu’ils fonctionnent à merveille. Je tiens à vous signaler qu’une application reste plus efficace contre la fraude qu’un lien d’internet. Je ne vous félicite pas en tous cas.
Cordialement.
Cordialement.
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Easy to use and very intuitive
The app is user friendly and I am sure a lot of effort has gone into the design and the ergonomy
Update needs new mobile??!!!
I did prefer Credit S. as the app worked. I have been having problems and I do understand the swap had to take some time. But finely it worked and now I need update the app. Unfortunately I need to buy new mobile for it? Seriously? As my mobile is not good enough! That seems unfair!
Forces frequent updates including iOS
Forces frequent updates including iOS. I can’t access anything all of a sudden because of this.
Upset no heads up given
Needing 18 iOS is brutal… don’t have space on my phone and now cannot access my banking app with bills to pay. Insane!
Scan and Upload on iPadOS 18 not working
Screen keeps jumping using mailbox when writing to client advisor. Terrible user experience with „Ai“ suggestions interrupting when composing messages especially on iPad
Review
A really good banking system with really thoughtful and considerate Personnel looking after my affairs Well done UBS VERBIER!
Mobiles Banking UBD
Sehr übersichtlich und intuitiv
Response from developer
Guten Tag. Vielen Dank für Ihr positives Feedback 👍. Wir freuen uns, dass Ihnen unsere App gefällt 😊. Beste Grüsse, Ihr UBS Team.
Love it
I am a 12 year old girl and this app is really easy to use and I gave me step by step instructions on what to do and when I didn’t even know how to use my savings account I called up the bank and a very nice guy helped me. 😊😊😊
Poor design
Full of bugs
Secure and does what it needs to do.
Works well for how I use it. Paying bills is so easy.
Totally rubbish
I use many different banking apps - this is by far the worst. Basically no thought given to UX - it’s a disaster
Déconnexion
Ça serait plus facile et rapide d’avoir la déconnexion au début du menu plutôt que l’avoir tout à la fin. Si c’est à la fin il faut scroller vers le bas pour le voir apparaître
Response from developer
Bonjour. Merci pour vos commentaires et pour votre suggestion. Notre équipe travaille constamment à l’amélioration 👷 de l’application, et nous sommes heureux de partager vos commentaires avec eux. Avec nos meilleures salutations, votre équipe UBS.
Very convenient
The app is extremely convenient to manage by banking services and pay bills. Much better than using the old card reader. My only complaint is that I cannot manage my personal and business accounts with the same app. I still must use the card reader for my business account.
