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UBS Access – secure login

UBS Access – secure login

For e-banking & Mobile Banking

1.5K ratings
229 reviews
💰 Finance
Free

Details

Released
November 1, 2016
Updated
October 21, 2026

Features

Developer

UBS AG
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About

Securely log in to digital banking services and confirm online payments and new payees. Receive important security-related notifications to protect your accounts. Offers multiple layers of security for peace of mind.

✓Secure login to E-Banking and Mobile Banking
✓Confirm online payments and new payees
✓Receive security-related event notifications
✓PIN and biometric authentication
✓Smartphone security checks
✓Multi-level data transmission protection
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What users say about UBS Access

Reviews of UBS Access are mostly positive: the Finance app is rated 4.8/5 from 1.5K App Store ratings. What users like most: easy and convenient, secure login. Top complaints: bugs and crashes, overly complicated setup. Summarized from real user reviews.

Positive things

  • 🚀Easy and convenient
  • 🔒Secure login
  • 👍Intuitive and user-friendly
  • 💡Innovative features
  • 👍Reliable and stable

Negative things

  • 🐛Bugs and crashes
  • 🔒Overly complicated setup
  • 👎Slow and unresponsive
  • 🔒Restrictive security measures
See all reviews
+1

What's New in UBS Access

26.10.0

October 21, 2026

Small improvements and bug fixes. Your digital security is very important to us. Therefore, we will soon only support iOS versions 18.6 and above.

User reviews

Most RecentHighest RatedLowest Rated

Forced updates cut off users with older tech

I have an older iPhone and have now been locked out of online banking by the iOS requirement update.
TTyuiopjbhg

Funktioniert Einwandfrei

Sehr angenehm, schnell, fehlerfrei, Schweizer Bank eben.
RRonnyRandom

Response from developer

Guten Tag. Vielen Dank für die positive Bewertung ⭐. Wir freuen uns sehr, dass Ihnen die App gefällt 😊. Beste Grüsse, Ihr UBS Team.

Updates don’t let me use my banking

I was forced to upgrade the app, and now I’m locked out of my bank account on my phone and other devices.
MAMaite Arcos

Mon application et mon compte sont totalement bloqués maintenant !

Votre passage à la nouvelle génération de sécurité est complètement manqué !
Llunel21

Response from developer

Bonjour. Merci pour votre feed-back et veuillez nous excuser du désagrément. Veuillez appeler nos spécialistes de l'assistance au +41 848 848 061 afin qu’ils puissent vous aider 👷. Avec nos meilleures salutations, votre équipe UBS.

BANKING

Straight to the point process
KUKendoo® U
See 224 more reviews

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User experience

🐞

Reported Bugs

4 issues

Login issues after device change

Bug

QR code scanning problems

Bug

Incompatibility with certain iOS versions

Bug

Unexpected app crashes

Bug
✨

Requested Features

4 requests

Fingerprint/Face ID support

Feature

Offline mode functionality

Feature

Improved transaction history

Feature

Compatibility with older devices

Feature

FAQ

What does the UBS Access App do?

The UBS Access App allows you to log in securely and easily to UBS E-Banking and the Mobile Banking App. It also enables you to confirm new payees and online purchases made with credit or prepaid cards, and it keeps you informed about security-related events concerning your accounts.

How does the app enhance security?

The app employs a PIN of your choice and biometric authentication for access, even if your smartphone is lost. It performs security checks on your smartphone before logging into digital banking and uses automatically calculated security codes with multi-level protected data transmission.

Is the UBS Access App free to use?

Yes, the UBS Access App is free to download and use for eligible UBS clients. The provided data indicates no in-app purchases or advertisements, suggesting it is a complimentary service for account holders.

Who can use the UBS Access App?

The app is exclusively for existing clients of UBS Switzerland AG and other non-US affiliated companies of UBS Group AG. It is not intended for US persons or individuals domiciled in Australia. A banking relationship with specific UBS entities and a Digital Banking contract are required for activation.

What are the requirements to activate the app?

To activate the app, you need a banking relationship with UBS Switzerland AG, UBS Europe SE (Germany, Italy), or UBS AG (Hong Kong, Singapore) and a Digital Banking contract. You will also need a mobile number stored in Digital Banking for security messages, which can be updated in your Mobile Banking App or E-Banking profile.