Can’t Sign up
I can’t even sign up. The gender button has no options and won’t let me go to the next step without selecting a gender… but there’s no gender options…
Nothing works
This app does not work at all. None of the features work.
App
Had no luck at all with this app. I have to use it on my iPhone and it was impossible.
Terrible app
It’s a shame that the clinic I go to chose to use this garbage app to maintain our confidential data.
Messaging doesn’t work
I am trying to send a message to my dr, and it is just a blank page :/
Probably the worst app I’ve ever used
This app may be the most UN-intuitive I’ve ever used. Function is awful, info entry is impossible (doesn’t allow you to choose your year of birth unless you navigate years back through a calendar...? Really?) Couldn't add my already-scheduled appointment, could so I not add any of my information. Anyway, I’ll stick to completing paperwork in the office.
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Can’t see messages
I’m unable to go to the main messages screen/menu. It seems there’s a glitch in the page, it flashes for a second and then switches to the screen that you would compose/send a message on. My doctor posts my lab results in the messages…. Guess I’ll call the office instead.
FAIL!
Just tried to log in but then it tells me an error.
Poor design
This app is not user friendly.
Easy check-in!
This made the check in process for my appt much quicker. I was able to update my name (married) as well as new insurance information via the app so it was already processed when I arrived. I was able to get back to see the physician a lot quicker since everything was done ahead of time. No issues and nice to actually be able to download the app for easy access.
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Easy to use
I was able to add demos and uploaded cards ahead of the visit. No paperwork or pen needed!
Garbage
Wow, this app does not work at all. Was it ever even tested? I tried the app because the browser version was not working either. Absolutely terrible software and app. Do not bother. Wish I could give negative stars.
App doesn’t work
When trying to check in for an appointment I get stuck in an endless loops of trying to confirm information. Very frustrating app. Ended up deleting it after about 3 minutes when I realized it would be faster to fill out the paperwork manually.
This app is horrible
Doesn’t even deserve 1 star. It doesn’t work! It glitches constantly and is always loading but never loads.
Glitches all the time
It doesn’t seem to work properly. Very poorly developed.
