Nail Tech Schedule & Reminder User Reviews

Top reviews

Keep shut down

The app when I used keep shut down

Response from developer

Hello, We are happy to help if you reach out to us at support@jzmobile.com. You can also call or text us at 303-408-7732.

Not worth IT!

I'm a manicurist and I try to get something to help me out with my appointments. This is not worth it. It freezes very hard to understand. You have to purchase reminders through a text or email add an extra charge. Thumbs down.

Response from developer

Sorry to hear you had trouble with the app. We offer telephone, text and email support. 303-408-7732 or support@jzmobile.com. If you would prefer a refund go to your receipt and "Report a Problem". Thanks, Eric

Happy to have the app on Mac

We have been using the app on iPad & iPhone for five years. Fast, easy and reliable program. Now we can use the Mac for email campaigns and accounting. Great Job

Much better than my old way!

Best app for nail techs.

Use to try to do all of this on my Windows computer with Office..very time consuming and cumbersome. So glad to be using this app.

Have it setup on my iPhone and iPad and also share my calendars with others in the shop.

Scheduler and reminders are second to none.

Although there is a lot included in the app it's really all about the scheduler and reminders. Using the contacts you set your appointments. The app know which reminders are needed for the next day and formats them for you. Saves time and effort. Nice! Had some questions and a real person answered the phone and helped me.
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Reliable & Easy to Use App for Nail Techs, great support.

We have been looking for an app like this forever! Scheduler is used to keep track of your appointments, next you send the automatic reminders. Finally, just a few taps to check the client out. There is also a appointment confirmation and thank you message feature. A real time saver all the way around. Would recommend!
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Need it MacOS comparable

I have used this app for several years. It has had a few issues but overall works great. I now have a MacBook Air, but am unable to use it because it’s not comparable. Was told it would be a couple of
Months back in November. It’s now almost March. Frustrated at the slow process.

Response from developer

Hello Carie, Sorry to the delay on the Mac Version. It is NOW AVAILABLE! Let us know if we can help you in any other way. Kind regards, John

Very pleased after three years. Have saved hundreds!

Was paying $20 a month previously AND extra credit card %. Have saved $$$$ with this app.

Probably unrealistic to think you can do everything on a phone that you can do on a computer…have tried several apps including much more expensive ones. This one is the best so far as it can record simply transactions very quickly and easily. It also has more advanced capabilities that are only a few taps away. Client Connect feature is unique and very helpful in getting emails and texts to clients. Have used both email and phone support and both are responsive and helpful.
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Bad

Awfull refund please not working as described

Response from developer

Hello, Sorry you were disatisfied. The App contains a Support Request function you can ask for help or a refund. You can also send text messages or call on the phone for help 303-408-7732. Not sure why you didn't reach out to us? We would be happy to help you with the app or refund your money. Email us at support@jzmobile.com or text or call us at 303-408-7732 and we will help you out. Thanks, Eric, AppSupport.

Simple to use appointment app for Nails techs.

What I like most about this app is the ease of use. They have really improved the calendar by reducing steps and adding the ability to use client contact info. Also there are some cool features like the color coded monthly calendar view and the one click reminders. It uses your existing calendar info and can copy all of yur contacts. Reasonable one-time charge.
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Horrible App

Just bought this app last night and after adding all my services and importing all my clients from my contact list a few short minutes later everything ERASED!! Then added everything again and it erased again! This is horrible and I don’t know why the information is not saving.

Mad Nail tech

Response from developer

Hello Robby, As you know we responded to your call within 10 minutes and did everything we could to help you with the app. We noted your issue was very rare and that the solution was to reinstall the app. You told us that you would prefer a refund. We have contacted you several time to confirm you had received the refund. Again, we are very sorry that you had issues with the app and continue to be available to help. Donna, App Support 303-408-7732

Frustrating!

Constantly crashes. I am trying to learn the app before I actually use it to schedule clients. When it doesn’t crash, it’s adding 4 of the same appt. Adding new contacts is frustrating, because instead of using the name I put in, it’s using a name the client has for themselves/work somehow. It seems very buggy. Please fix!
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Response from developer

Hello again, (Oct 21) -Please contact us so we can process your refund! Hello again, We would be happy to send you a refund of $20 to make up for your purchase and time. Please contact us and so we can arrange the refund for you. Thanks, Eric. Mrs. Ogden, We just saw your review and we want to make things right for you. Were you able to get the app working correctly? If not not were you able to get a refund? This can be done through your iTunes account, let us know if you need help with this. Sorry we didn't respond sooner as we don't get the reviews automatically. Please let us know how we can help you or get you a refund. Thanks! Penny 303-408-7732

Awful

I do not find this to be user friendly. You are limited to the 5 service features. Unable to set times for different services. This app is not for a professional licensed nail tech. I am mad about it I want a refund for this app.

Response from developer

Hello again, We would be happy to send you a refund of $20 to make up for your purchase and time. Please contact us and so we can arrange the refund for you. Thanks, Eric. Onetinamarie, We just saw your review and we want to make things right for you. Sorry we didn't respond sooner as we don't receive the reviews automatically. If you send us your mailing address we would be happy to send you the refund for your purchase plus something for your efforts. Thanks! Penny 303-408-7732

Really good support

We are new users of the app and even after watching the movies we needed help to get setup. The support people were very knowledgeable and responsive. Obviously know and understand the app and are very patient with us newbie’s! Can see that if is going to be nice not to have to keep everything I’ve done in my head.
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Easy to setup and use

Since the app uses your calendar and contacts it's super easy to setup and start using. There was a program to enter all of my contacts at once. I got the reminders inapp which makes it fast easy to send out the reminders. There is also a part that keeps track of supplies which is helpful for me. Good Job!
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Has helped run and manage our business.

This app has been a very helpful tool for our cleaning business. We are using it to schedule and bill for our services. We can also track our supplies. The Client connect feature really helps us stay in regular email contact with our customers without a lot of additional work. Overall, the app has helped us better run and manage our business.
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