No stores found
Get no stores found when I load up the app even I have Nando’s within walking distance. Great app
No sign up reward
There is a reward of free garlic bread advertised when you download the app and sign up. I did not receive the free reward and I sent an email to the support team with no response. The interface of the app is not intuitive and there is no way to remove a drink from an order without removing the whole meal.
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Perfect
Points expired too quickly
The app is ok, but the way the points work, not good. I have other brand points, as long as, I’m actively within one year, not point get expired. You may think making the points expire sooner would keep customers coming, nope, it’s actually discouraging to keep going.
Won’t Load
Shows splash screen saying it’s loading preferences but just gets stuck there so never get into the app. Tried reinstalling the app and it’s gets stuck in the same spot.
Can’t scan barcode for months
Earning points
Password Reset Issue – Frustrating Experience
It’s ridiculous how Nando’s claims someone else is using my account, yet when I try to reset my password, it says it has to be at least 8 characters long — mine is 12! Makes no sense at all. Please fix this issue; it’s very frustrating.
App has not worked in years 🤬
The app stopped working about 3 years ago.
Reward point expiry
It seems the app is missing a critical component of letting the user know when and how many points expire within the 6 month mark. I have other apps with rewards and it tells me exactly when and how many points are expiring, making it easier to manage. Also, why are points expiring in 6 months? Not enough time to collect points for a decent reward unless you eat there at least once a month.
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Stupid app, poorly designed
Pretty sure the location finder is broken. I live far from Nando’s and it doesn’t even allow me to search a store location. I cannot use any function if I don’t get pass the “favorite location” page. Therefore I can’t get any rewards and collect points. Just Deleted it
No Apple Wallet compatibility in 2025
No Apple Wallet compatibility in 2025 is just sad
Amazing food
Amazing food and pleasant atmosphere!!
Rewards program nearly unusable
Rewards program was ruined by structural changes, on top of that every time I tried to redeem a reward in the app I was double charged. At the restaurant it would only let me redeem one item as the QR code wouldn’t reset after being scanned. Poorly designed with worse execution
Apple Pay
It doesn’t accept Apple Pay …
Contacting Nando’s
Tried to contact Nando’s through their app and it only showed US locations and did not have the ability to select Canadian locations to submit issues with order. Very short-sighted programming, maybe they don’t care about locations outside of the United States or their customer experience.
Loading your experience…
That’s all it does. Never loads for me though.
Can’t order ahead
App leaves me with an endless circle when I try to order ahead, and never gets to the order screen.
Hold tight…
App not working
Waste of your space
This app basically does nothing other than you can order online. No offers or deals whatsoever. So cheap. Why waste your space for an app that’s utterly useless.
two thumbs up for heartland missi.
two thumbs up for heartland missi.
